Time Warner Cable Picks North Electric

North Electric provides VOIP to Time Warner Cable's Raleigh division

November 18, 2004

2 Min Read

RALEIGH, N.C. -- North Electric Company, Inc. (NECI), a wholly-owned subsidiary of Datameg Corp. (OTCBB:DTMG - News) announced today that their NAS-6131 product is helping the Time Warner Cable Raleigh Division ensure customers are receiving the highest quality of service possible.

The Company stated that competition for voice customers has increased dramatically. Voice over Internet Protocol (VoIP) is the largest growth area in the telecom sector. Companies like Vonage, AT&T, Verizon, Comcast, Time Warner Cable and others are offering new services utilizing VoIP technology. Time Warner Cable (TWC), one of the VoIP deployment leaders, is offering voice service over their cable network nation-wide.

Dan Ference, President of NECI stated, "We view TWC as not only a VoIP deployment leader but a Quality of Service (QoS) leader. By deploying the NECI network assurance system to proactively test and verify the Quality of Service being experienced by their Digital Phone customers they demonstrate that they are concerned about understanding and ensuring their customers are receiving the highest Quality of Service possible. They are taking voice service customers away from incumbent carriers like Bell South, Sprint and Alltel, in the Carolinas. Subsequently the QoS they provide must be at least equal to, if not better than, those established telecommunication companies."

Ference added, "Working with companies like Time Warner Cable has provided a great deal of insight into the issues that must be addressed to ensure that quality of service is attained. Our equipment has been in operation and collecting data in the Time Warner Raleigh Division Digital Phone network. To date, the results indicate that they are providing service to their customers at, or better than, the level provided by the existing legacy telephone networks. The Raleigh Division has recently added additional sites and we are adding sites in other major TWC Divisions as well. The NECI product is definitely helping one VoIP provider understand the quality of service offered to their customers."

"VoIP is the chosen method of transport of voice across our Digital Phone network. We have found VoIP to be very flexible and cost competitive for the many services we offer to our customers now and intend to offer in the future," stated Mark Eagle, Director of Project Engineering for the Time Warner Raleigh Division. Mr. Eagle added, "NECI's product and expertise allow us to ensure everything from voice quality, connectivity to all sites in our network, dial tone delay, post dial delay and tone transmission across our network on a 24 hour 7 day a week basis. We have also integrated the reporting of the management data from the NECI product into our Network Operation Center (NOC)."

Time Warner Cable

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