MFN Launches Management Service

Metromedia Fiber Network launches new database administration, management, and monitoring bundled service

February 26, 2003

1 Min Read

NEW YORK -- Metromedia Fiber Network, Inc. (MFN), the leading provider of optical communications infrastructure solutions, announced its new database administration, management and monitoring bundled service, MFN DbA Service. This new managed service offering provides customers with a bundled solution that reduces the complexity of running production databases and creates an efficient operating environment while customers maintain control of content. MFN DbA Service seamlessly integrates technical infrastructure with expert business process management for system support when and where it is needed. The bundled offering provides experienced troubleshooting and change management for high-content availability and reliable infrastructure performance. By relieving enterprise customers of the technical back-end operations, MFN DbA Service allows an organization to focus on the content development and analysis that drive its business. "MFN is looking for ways to partner with enterprises and provide the focused technical support that allows them to concentrate on running their business without removing them from the equation," said John Gerdelman, president and chief executive officer of MFN. "A key differentiator in MFN's offering is the visibility that the system monitoring provides, allowing a view into the network's health and available capacity to proactively manage issues. Bundled services, like MFN DbA Service, allow us to seamlessly support our customers behind the scenes." MFN DbA Service bundles include 24x7 administration, management of one server with up to two database instances, system monitoring and simulated data transactions, 24x7 call center support with customer escalation procedures, and reporting via the MFN mySite Portal. Metromedia Fiber Network Inc.(MFN)

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