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Uber Does Housekeeping Amongst CEO Strategizing

Sarah Thomas
8/3/2017

Intrigue at Uber is showing no signs of winding down with summer as the ride-hailing company continues its narrowing CEO search, updates its employee performance reviews and considers the possibility of ousted CEO Travis Kalanick's "Steve Jobs-ing" his way back in.

Uber is continuing its months-long process of rehabbing its image, a process which began in February when former Uber engineer Susan Fowler wrote a blog post exposing a toxic culture of sexism, retaliation and discrimination. A huge part of its success hinges on finding a suitable CEO to replace Kalanick, who was recently asked to take an indefinite leave of absence from the company he founded. (See Uber's HR Nightmare: Company Investigates Sexual Harassment Claims, Kalanick Steps Down as Uber CEO and Uber Hopes Holder Reform Will Stop Implosion .)

Uber is said to be appointing a new CEO in the coming weeks, but its list of candidates is dwindling, down to just a few men. Hewlett Packard Enterprise CEO Meg Whitman, considered a serious possibility, took her name out of the ring this week, Tweeting that she is fully committed to HPE and that "Uber's CEO will not be Meg Whitman."

Other potential candidates considered reportedly included Facebook COO Sheryl Sandberg, former Yahoo CEO Marissa Mayer, General Motors’ Mary Barra, EasyJet CEO Carolyn McCall and Bank of America's Anne Finucane, but all were either not interested in the job or didn't ultimately end up working out. Sources now tell Recode that the search is down to just four male candidates, all of which are current CEOs and only one of which is a person of color. Outgoing GE CEO Jeff Immelt is reportedly on this short list. Uber is also still in need of a CFO and COO and is seeking to fill the positions with women. (See Uber Drains the Swamp, but Is It Too Deep?)

At the same time, the Uber board is grappling with -- though not addressing to media -- rumors that Kalanick doesn't plan to stay away for long. The disgraced CEO is reportedly telling people he plans to "Steve Jobs it" and return to the company he founded, but was ousted from, to regain his/its glory. Incidentally, his continued involvement on Uber's board and perhaps the threat of his return is one reason the company is having a hard time pinning down a new CEO.


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Meanwhile, the new executives that Uber did get in the C-suite are already busy changing things up, starting with how they review their employees. Uber Operations and Logistics Manager Nicole Cuellar tells TechCrunch that the company is no longer using employee ratings and rankings in its review process. Employees complained that the previous ways of reviewing employees were so subjective they left room for manager biases to prejudice the process. Now they will use concrete goals and a transparent process to hold each other accountable. Cueller tells the blog that in addition to personal goals, they also are including a citizenship goal aimed at doing good for someone else inside or outside the company.

Uber's recently appointed SVP of Leadership and Strategy Frances Frei, who joined the company in June, also tells TechCrunch she has been busy conducting feedback sessions with 9,000 of Uber's employees, including 3,000 managers, learning their goals and ideas to improve the company culture. (See Culture in Crisis: What's Next for Uber & Tech?)

Uber says it has increased some salaries to ensure equal pay across the board and is working to ensure everything it does is fair and equitable.

This, of course, is largely because everything it does is now under scrutiny by its employees, investors, board and the rest of the tech world, which is waiting to see if it can dig itself out of its gigantic hole.

— Sarah Thomas, Circle me on Google+ Follow me on TwitterVisit my LinkedIn profile, Director, Women in Comms

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danielcawrey
danielcawrey
8/7/2017 | 8:18:45 PM
Re: Uber CEO
It would make a lot of sense for Uber to hire a CEO from the auto industry. Yes, Uber's tech is what made it a $70B company. But inroads into the car sector could give Uber a competitive advantage. 
Sarah Thomas
Sarah Thomas
8/3/2017 | 4:02:33 PM
Uber CEO
We should hear about the next Uber CEO soon if the board can agree on a candidate. Knowing how the list has winnowed, any updated projections on who that might be? 
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