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Witbe Unveils STB Agents
Witbe is now augmenting its QoS solutions by offering passive software agents deployed in the end user terminals
March 24, 2009
1 Min Read
PARIS -- Witbe’s unique QoE approach, based on active robots watching TV, using the internet and making phone calls, is recognized by operators throughout the world. Witbe is now augmenting its QoS solutions by offering passive software agents deployed in the end user terminals.
With these two complementary modules, Witbe provides a global response to service monitoring, validation, quality, troubleshooting and customer support needs:
The robots are deployed in strategic points and provide perceptual indicators of Quality of Experience measured out of the decoder (Witbe Perceptual Video MOS & Perceptual AudioMOS, Visual Zapping time) or from the modem (PESQ, PESQ stability, time taken to display pages and so on.) The robots measure how the service is truly delivered, whether on the TV, on the phone or on the web browser
Agents, which are deployed on all service subscriber boxes, show technical Quality of Service indicators (network and system) measured inside customer terminals. Witbe Agent technology allows individual subscriber quality of experience data to be extrapolated, following standardization models such as ATIS (IIF WT-014R4), IETF (RFC 3611) and ETSI (TS 101 339-5)
Witbe
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