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Webinar Archives
Webinars are free sponsored educational seminars that are accessed over the Internet. You can register for upcoming Webinars or view archived presentations via the links below.
Video Optimization for Mobile Operators
Sponsors: Cisco
Host: Jim Hodges, Senior Analyst, Heavy Reading
Featured Speakers: Jonathan Morgan, Director, Product Marketing, Cisco Systems; Jim O’Leary, Sr. Manager Mobile Solutions Marketing, Cisco Systems, Inc
Archived Webinar Available Soon
Without question, video represents the most important form of traffic on mobile networks today. However, it is also the largest consumer of network bandwidth and spectrum resources and can disrupt monetization business models. As a result, creation of a content management strategy is crucial to avoid the negative financial impact inherent with unmanaged content. However, to be most effective, such a strategy requires implementing and integrating control mechanisms on several network levels to capture interactions between optimization and policy engines, the RAN, end user video devices and exposure of content to third parties.

Accordingly, in this webinar we will consider design and implementation considerations, including the implication of policy control, and services use cases that mobile operators must consider in the delivery of a truly optimized premium video customer experience.
Utilizing CEM to Deliver End-to-End Customer Experience
Sponsors: Progress Software
Host: Ari Banerjee, Senior Analyst, Heavy Reading
Featured Speaker: Sanjay Kumar, Industry Vice President for Communication & Media, Progress Software
Archived Webinar Available Soon
In this webinar Heavy Reading and Progress Software will discuss the pivotal role that CEM plays in telecom and discuss how foundations of CEM will depend upon principles of Total Quality Management (TQM) as it relates to end-to-end customer experience and its ability to understand and manage transactions in real time. Learn how you can transform your business by emphasizing customer experience from a holistic perspective.
Next-Generation Packet Gateways for Evolved Packet Core for Multi-Access Including 4G-LTE*
Sponsors: Ericsson
Host: Gabriel Brown, Senior Analyst, Heavy Reading
Featured Speaker: Staffan Lindholm, Head of Product Management, Packet Gateways, Ericsson
Archived Webinar Available Soon
Deployment of LTE and advanced IP-based services is placing new and demanding requirements on the Evolved Packet Core (EPC). Packet gateways must meet challenging data-plane performance targets, while new smartphone applications, combined with the “flat” nature of EPC, will also generate a large increase in signaling load. At the same time, evolving business models will mean operators need to make extensive use of Deep Packet Inspection (DPI) and advanced traffic management techniques. Increasingly, EPC will also be required to support non-3GPP accesses, such as Wi-Fi, and ultimately the convergence of mobile and fixed access. This webinar will address the critical role next-generation packet gateways play in underpinning advanced, revenue-generating services in the Evolved Packet Core.

*This is a custom webinar.
Creating Successful M2M Business Operational Models
Sponsors: Ericsson
Host: Jim Hodges, Senior Analyst, Heavy Reading
Featured Speakers: Miguel Blockstrand, Head of Product Line Device Connections, Business Unit Networks at Ericsson
Click Here to View Archived Webinar
The market for various M2M services is taking off and many mobile operators are preparing or executing a strategy for M2M. Even though M2M has been around for a long time, there are many questions that need to be analyzed and answered before going to the market. This seminar will focus on the operational aspects mobile operators and their enterprise customers are confronted with when preparing for volume deployments of devices addressing business critical tasks beyond the traditional voice and bandwidth business.
Integrated Policy & Charging in the Mobile Broadband Age*
Sponsors: Oracle
Host: Graham Finnie, Chief Analyst, Heavy Reading
Featured Presenter: Stephen Northridge, Director SDP Product Marketing, Oracle
Click Here to View Archived Webinar
Policy has its roots in network control; the emergence of a new breed of policy management is offering Communications Service Providers the opportunity to enrich the customers’ experience with clearly defined service offerings instead of punitive network control. This webinar will begin by describing the key market trends and associated policy challenges of the mobile broadband age. We will continue by exploring the importance of policy, integrated charging, policy exposure and analytics to influence policy decisions. Lastly, we will explore a variety of use cases such as fair usage, bill shock, social network aware charging, and QoS monetization.

*This is a custom webinar.
The Future for Policy Enforcement and Network Probes*
Sponsors: Radisys
Host: Simon Stanley, Analyst at Large, Heavy Reading
Featured Presenter: Karl Wale, Director of Product Line Management, Radisys
Archived Webinar Available Soon
The DPI market and in particular the Policy Enforcement segment is set for strong growth with projection of greater than $1.5 billion by 2015. With demanding performance requirements that call for 100s of Gbit/s throughput and a move to 100GbE, there is raging debate in the industry as to whether it's a market for standalone equipment, embedded in routers, or part of standards-based mobile core network devices. And particularly controversial is how to achieve scalability and protect capex in existing 3G networks.

This webinar and related white paper will discuss the pros and cons of each approach discussing both technology and commercial challenges and the role COTS (commercial off-the-shelf) products can play in addressing these challenges.

*This is a custom webinar

Cloud Infrastructure & Services: Reality Check With an Expert Roundtable*
Sponsors: Cisco
Host: Caroline Chappell, Senior Analyst, Heavy Reading
Featured Presenters: Carsten Rossenhoevel, Managing Director, European Advanced Networking Testing Center (EANTC); Pat Adamiak, Senior Director, Cisco Cloud
Click Here to View Archived Webinar
The demand for cloud infrastructure and services is growing despite fears of security, compliance requirements, cost and other barriers. Join Heavy Reading and industry experts as they discuss crucial issues facing service providers as they roll out profitable new cloud services. Learn about the different variations of infrastructure as a service in the market, the key opportunities in cloud, and how service providers will need to scale and support cloud services to avoid critical stumbling blocks. Our featured experts include: Heavy Reading Senior Analyst Caroline Chappell, who will discuss the results of the latest Heavy Reading Cloud Benchmark Study; Carsten Rossenhoevel, Managing Director of the European Advanced Networking Testing Center (EANTC), who will discuss key network and application performance issues affecting cloud services reliability and effectiveness; and Pat Adamiak, Senior Director, Cisco Cloud, will discuss cloud services best practices from actual work Cisco is doing in the field.

*This is a custom webinar.
Beyond MPLS: The Network as the Cloud-Computing Delivery Platform
Sponsors: Ciena, Ipanema Technologies
Host: Sarah Wallace, Analyst, Heavy Reading
Featured Speakers: David White, Senior VP Global Business Development, Ipanema; Mitchell H. Auster, Senior Advisor, Market Development, Ciena
Click Here to View Archived Webinar
Both telecom and cable operators are moving to develop cloud-based services to entice enterprise customers to outsource their IT operations. These services typically use existing data center and network infrastructure, and offer the hope of value-added revenues, in addition to traditional data transport. How much will transport networks need to evolve to deliver on-demand computing resources, software, security and other services? This webinar will offer an updated look from last year's webinar on the same topic, on how service providers are preparing their networks to offer cloud-based services at scale, to the full range of their customers, from global enterprises to the SMB market.
Meeting the Cable Mobile Challenge
Sponsors: Cisco, BelAir Networks
Host: Alan Breznick, Senior Analyst, Heavy Reading
Featured Presenters: Mike McCarver, Business Development, Small Cell Solutions, Cisco; David Park, Vice President of System Architecture, BelAir Networks
Click Here to View Archived Webinar
Cable operators are launching and expanding mobile services as they seek to compete more effectively against their telco and wireless rivals and defend their flanks against attack. In particular, cable providers are scrambling to roll out mobile broadband services to serve their customers away from the home and office. But the move to mobile has not always been a smooth one for MSOs, due to unexpected spectrum licensing, partnership, technical and equipment issues, as well as financial viability questions. In this webinar, we will look at the chief hurdles that MSOs have run into and discuss some possible strategies for mobile success.
The AAV Model For Backhaul Wholesalers: Opportunities In International Markets*
Sponsors: BTI Systems

Click Here to View Archived Webinar
Alternative Access Vendors (AAVs) are playing a critical role in the tremendous growth of the 3G and 4G market in the United States. But elsewhere in the world most mobile operators appear to have little choice other than to self-build their own backhaul or else lease it from their incumbent telco. This webinar will consider the booming mobile backhaul market opportunity from the perspective of alternative carriers in international markets. It will consider the business case for alternative carriers and the learnings from the U.S market and implications for other markets. It will also address the key technology requirements that can enable alternative carriers to offer a superior, lower-cost, solution for mobile backhaul compared with many conventional self-build and leasing models.
Multi-Screen Gateways: Paving the Way to IP Video*
Sponsors: Cisco
Host: Alan Breznick, Senior Analyst - Heavy Reading
Featured Presenter: Jeff Kasten, Senior Manager; and Dave Clark, Director, Cisco Service Provider Video Technology Group
Click Here to View Archived Webinar
Although IP video technology promises numerous benefits to cable operators, the transition to all-IP delivery is fraught with many challenges. Fortunately, there is a way to start navigating that transition without switching out existing HFC networks and/or replacing legacy equipment in the home. The multi-screen video gateway offers a hybrid IP/QAM solution for starting the migration to IP video, piping OTT and other new video services to subscribers and reaching the rapidly growing array of new IP-enabled consumer electronics devices. It also provides a way to keep serving more traditional set-top boxes without overhauling the HFC architecture. In fact, companies such as Cisco view multi-screen gateways as a critical step toward their wider IP video vision, which Cisco terms Videoscape. In this webinar, Light Reading and Cisco will explore how multi-screen gateways could help service providers begin their evolution to IP Video.

*This is a custom webinar.

Extending Connection-Oriented Ethernet End-to-End Using MPLS-TP
Sponsors: Ciena, JDSU
Host: Stanley Hubbard, Senior Analyst, Heavy Reading
Featured Speakers: John Hawkins, Carrier Ethernet Product & Technical Marketing, Ciena; Reza Vaez-Ghaemi, Senior Manager of Product Line Management at JDSU CommTest
Click Here to View Archived Webinar
This session focuses on how operators can simplify their metro Ethernet networks and optimize them for transport by deploying an end-to-end MPLS-based Carrier Ethernet network that incorporates emerging MPLS-Transport Profile (MPLS-TP) interworking with IP/MPLS and packet-optical technologies. The MPLS-TP protocol being jointly developed by the IETF and ITU promises to change the economic equation and enable more affordable end-to-end MPLS deployments by helping streamline operational models and consolidate/simplify network topologies.
Platform Flexibility for All-IP Networks in the LTE Era*
Sponsors: Tellabs
Host: Gabriel Brown, Senior Analyst, Heavy Reading
Tim Doiron, Director of Product Management, Tellabs; Mike O'Malley, Director of Marketing, Tellabs
Click Here to View Archived Webinar
The move to 4G LTE is the defining trend in telecom networking today. It is a transition point in mobile network evolution and a prism through which to view wider changes occurring across telecom as services migrate to IP. This webinar will address how equipment platforms designed around the concept of multi-dimensional scalability and adaptability are central to operators’ objectives of designing networks that will underpin this transition to LTE and more broadly to next-generation all-IP networks.

*This is a custom webinar.

The Emerging 100GE Network Era
Sponsors: Alcatel-Lucent, Brocade, Cisco and Spirent
Host: Stan Hubbard, Senior Analyst, Heavy Reading
Featured Presenters: Houman Modarres, Director of Product Marketing, Alcatel-Lucent; Greg Hankins, Global Solutions Architect, Brocade; Chris Stiles, Senior Marketing Manager, Cisco; Ross Cassan, Director of Product Marketing, Spirent;
Click Here to View Archived Webinar
This webinar will highlight the importance of 100GE technology and provides an update on the evolution of the 100GE service-enabling architecture. Among other things, it will (1) explore service provider opinions regarding 100GE, (2) spotlight 100GE test, trial and deployment activities and (3) review progress made in overcoming key technical and economic hurdles standing in the way of significant strategic deployment of the technology in many carrier networks.
Structuring Mobile Applications & Content for Performance & Revenue Gains*
Sponsors: Equinix
Host: Patrick Donegan, Senior Analyst, Heavy Reading
Featured Speaker: Eric Troyer, Director of Mobility Services, Equinix; Shlomi Gian, General Manager, Mobile, Cotendo
Click Here to View Archived Webinar
User adoption of feature-rich mobile applications and content has shown notable gains. However, many mobile users remain frustrated by issues with performance due to round-trip latency. The expectation is that the mobile user experience should rival that of the wireline. 4G reduces some of the latency inherent in mobile networks. However, there are other considerations within the mobile architecture that dramatically affect performance. Not only is this true for Mobile Network Operators but it also applies to the entire mobile ecosystem of cloud, content and applications providers. In order to fully meet revenue opportunities, the mobile ecosystem must fulfill the demands for speed, security and availability that users have come to expect of their desktop experience.

Join us and Equinix customer Cotendo as we discuss components of mobile application and content enablement as well as next-generation architectures designed to improve performance, reduce costs and drive revenue. We'll explore metric-based case studies on mobile enablement and solutions that provide interconnectivity to major components of the mobile ecosystem in order to satisfy the next wave of mobile data growth.

*This is a custom webinar.

Voice Over LTE: A Foundation Service for All-IP Mobile Networks
Sponsors: Alcatel-Lucent, Anritsu, Cisco, Ericsson
Host: Gabriel Brown, Senior Analyst, Heavy Reading
Featured Presenters: : Ed Elkin, Marketing Director, Advanced Communication Solutions, Alcatel-Lucent; Carl Anderson, Business Development Manager, Anritsu; Dale Boehm, Mobility Marketing, Cisco; Eric Parsons, Product Manager LTE, Ericsson;
Click Here to View Archived Webinar
This transition to all-IP LTE networks brings new and unique challenges to two of the industry’s largest revenue streams: voice and SMS. At the same time, it presents opportunities to re-invent communications and create new interoperable, real-time, rich-media services. As part of Light Reading’s Voice-over-LTE Industry Initiative, this webinar will examine the commercial drivers for VoLTE, provide a status update on technical viability, and discuss likely time lines for real-world deployments.
Deploying 100G Transport Today
Sponsors: Alcatel-Lucent; Ciena; Ericsson; Huawei
Host: Sterling Perrin, Senior Analyst, Heavy Reading
Featured Presenters: Kevin Drury, Director, Product Marketing, Alcatel-Lucent; Michael Frankel, Senior Advisor, Network Technology, Ciena; Steven Alleston PhD, Strategic Product Manager, Ericsson; Kent Jordan, Senior Manager, Optical Marketing, Huawei
Click Here to View Archived Webinar
100G activity has been fast and furious. There are now dozens of field trials ongoing throughout every major region of the world, and while there are only a handful of commercial deployments today, new builds are being announced monthly, if not weekly. Heavy Reading forecasts that by 2015, 100G ports will be the single largest contributor to long-haul DWDM capacity shipped and the starting point for the 100G commercial ramp-up is right now. In this webinar, the leading 100G suppliers chart an economical and sustainable path to 100G today and for the future.
Adopting Adaptive Video Streaming
Sponsors: IneoQuest, PeerApp
Host: Alan Breznick, Senior Analyst, Heavy Reading
Featured Speakers: Charlie Baker, Director of Product Management, PeerApp and Gino Dion, Vice-President/General Manager of Control Plane DPI, IneoQuest
Archived Webinar Available Soon
Cable operators and telco TV providers have long relied on MPEG-2 transport and UDP streaming to deliver video-on-demand programming. Now, as they add Internet video services and pipe video to other devices, service providers are looking at Adaptive Bit Rate (ABR) streaming technology common in the Web video world. ABR enables video to run smoothly as bandwidth fluctuates by chopping video assets into tiny chunks, which are then stitched back together by software clients in the various video display devices. But ABR also raises unique technical and operational challenges for traditional video providers and other network operators tasked to deliver content to subscribers. This webinar addresses ABR's possibilities and challenges and includes techniques for video providers to measure and increase the quality of service delivery to subscribers while minimizing the impact on network expansion.
4G Deployments & the Importance of Analytics*
Sponsors: Sybase, an SAP Company
Host: Ari Banerjee, Senior Analyst, Heavy Reading
Featured Presenter: David Wiseman, Director of Telecommunications Business Development, Sybase, an SAP Company
Click Here to View Archived Webinar
Expectation in services like Advanced Unified Communications, Cloud and Application Performance Management (APM), collaboration services, mobile video, advertising, etc., will flourish as a result of widespread deployment and adoption of 4G. However, there are many challenges surrounding customer experience management, capacity planning, service assurance, and network resource management that operators need to decode to profit from their LTE deployments. Please join us for an in-depth look at the implications of 4G deployments and analytics. We’ll focus on why advanced analytics coupled with real-time analysis becomes crucial in addressing the 4G challenges as well as keeping up with the capability of self-organizing networks (SON).

Attendees will learn:

  • How to balance investments between existing HSPA+ networks and deployment of LTE technology
  • How LTE success will depend on RAN evolution and the robustness of SON solutions
  • How Sybase advanced analytics technologies can help manage RAN congestion, deliver real-time IP assurance and capacity management and personalized customer loyalty programs
  • How Mobile Analytics plays a significant advantage over Web-based analytics by providing location-based data

*This is a custom webinar.

Scaling Optical Capacity Beyond 100 Gb/s With Super-Channels*
Sponsors: Infinera
Host: Sterling Perrin, Senior Analyst, Heavy Reading
Featured Presenters: David Welch, Co-founder and Chief Strategy Officer, Infinera; Glen Wellbrock, Director, Verizon; Mattias Fridström, VP and Head of Technology, TeliaSonera International Carrier
Click Here to View Archived Webinar
Join us for this Light Reading webinar that will explain how super-channels work; discuss the properties of an ideal implementation; and give a glimpse into the first deployments of this exciting new DWDM technology.

*This is a custom webinar.
Protecting Mobile Networks From Untrusted Wi-Fi & 3GPP Cell Sites
Sponsors: Radisys
Host: Patrick Donegan, Senior Analyst - Heavy Reading
Featured Presenter: Jeff Sharpe, Senior Product Line Manager, Radisys
Click Here to View Archived Webinar
Be they in domestic femto, enterprise or wide area environments, both Wi-Fi and cellular small cells offer additional capacity without the expense of conventional macro cell sites and form a key part of most mobile operators' Radio Access Network (RAN) roadmaps. Small cells nevertheless bring with them a fundamentally different security challenge. For one thing, small cells don’t benefit from the same physical security afforded to traditional macro-cells. Drawing from new Heavy Reading survey research on mobile network security, this webinar will look at the challenges operators face as they plan for small cell security in the domestic, enterprise and wide area environments and will recommend best practice security architectures for operators planning to expand the capacity or reach of their RAN with Wi-FI and 3GPP-defined small cells.

*This is a custom webinar.
Alternatives to Fiber Backhaul
Sponsors: Cisco; Ceragon
Host: Dan O'Shea, Independent Analyst, Light Reading
Featured Presenters: Ran Avital, Vice President of Strategic and Product Marketing, Ceragon Networks; Robert Synnestvedt, Lead, Global Mobile Internet Marketing, Cisco
Click Here to View Archived Webinar
While fiber is the prime choice for wireless backhaul, wireless operators have to be realistic in considering other alternatives until fiber is available and affordable to every base station. This webinar will explore the performance and uptake of alternative high-capacity last-mile access technologies like Ethernet over copper, point-to-point microwave, Free Space Optics and other wireless alternatives.
3 Ways to Improve Service Quality With Business Intelligence
Sponsors: EXFO
Host: Aditya Kishore, Senior Analyst, Heavy Reading
Featured Speaker: Charlie Russell, Senior Product Line Manager, EXFO
Click Here to View Archived Webinar
Operators around the world are finding that their network produces vast amounts of valuable operations data every day, but individuals within the organization struggle to find the crucial information they need from within the deluge. Business Intelligence (BI) can help operators cope with this flood of information, get the right data to the right people at the right time, and as a result, improve the operator’s bottom line. This webinar will examine specific examples of how a Business Intelligence solution can boost operational efficiency, reduce subscriber churn and help operators effectively manage network growth. It will also make clear how BI systems can be quickly set up and customized to meet the needs of specific roles within an organization.
Optimizing & Monetizing the Packet Transport Network: Are You Ready for Smart Packet Optical?
Sponsors: Ericsson
Host: Sterling Perrin, Senior Analyst, Heavy Reading, and Rodolfo Di Muro, Product Marketing Manager, Marketing Transport group, Ericsson
Click Here to View Archived Webinar
Network operators are wrestling with how best to evolve their existing networks -- most of which are based on Sonet/SDH technology -- to efficiently handle packet-based traffic and services. This webinar looks at optimizing and monetizing the packet transport network using smart packet optical transport platforms (POTP). Topics to be addressed include how to optimize infrastructure with the right investments, monetizing Ethernet services, the role of MPLS-TP in packet-optical transport, the value of unified MPLS, and the role of switched OTN in metro core and aggregation networks. Federico Morabito, Phd, engineer for Telecom Italia's Transport and Data Engineering department will present a case study on the importance of optical packet in next generation networks.
Designing Intelligent, Cost-Optimized Edge Networks – Case Studies
Sponsors: Telco Systems
Host: Carol Wilson, Chief Editor, Events for Light Reading
Featured Speakers: Irit Gillath, Director of Marketing Telco Systems; Nir Halachmi, Product Line Manager Telco Systems
Click Here to View Archived Webinar
Designing the edge network to deliver high performance while minimizing costs can be a double edge sword. What's the best technology to deliver a true multi-service network? How can the solution be cost-optimized to deliver the highest revenues?

This webinar will explore the required building blocks for building an intelligent edge network. It will cover how a cost optimized multi-service network should be built, in order for it to consolidate enterprise services, mobile backhaul and cloud networking. It will provide guidelines on the way various service providers have deployed their access and aggregation fiber based networks and how it enables them to offer various services, and will introduce case studies with the use of Carrier Ethernet or MPLS as a transport technologies.

In Pursuit of Carrier Wi-Fi
Sponsors: Alepo
Host: Gabriel Brown,Senior Analyst, Heavy Reading
Danielle Russell, Director of Marketing & Public Relations, Alepo
Click Here to View Archived Webinar
Wi-Fi is a persistent and widespread technology, today reaching over 700 million homes, schools, enterprises and hot-spot locations worldwide. As mobile data traffic continues to skyrocket and Wi-Fi-enabled mobile devices become more abundant and diverse, mobile operators are beginning to see great potential in leveraging Wi-Fi hot-spot services in order to reduce congestion on 3G networks through offload and to unlock new revenue channels through service monetization. The pursuit of Wi-Fi at the carrier level beckons a number of opportunities and challenges surrounding network convergence, customer adoption, new business models, roaming, revenue opportunities and more.
Do Mobile Operators Need to Protect the User Experience to Remain Profitable*
Sponsors: Symantec
Host: Patrick Donegan, Senior Analyst - Light Reading
Featured Presenter: Evan Quinn, Senior Manager, Mobile Strategic Trends Marketing - Symantec
Click Here to View Archived Webinar
The world is changing for Mobile Operators as they offer an ever increasing array of services and intelligence in smart phones. While these advances have great income potential for the Mobile Operator, they also bring a whole array of responsibilities. Users expect a level of protection as they use applications like mobile banking or mHealth where privacy and personal data need to be secured. The user, whether a consumer or enterprise, expects a user experience where they are protected under any and all circumstances. The stakes are high since users will churn if they don't feel confident. Learn from Heavy Reading and Symantec how Global Mobile Operators intend on addressing these issues. Based on an extensive global survey of Mobile Operators, the attendee will hear primary information on these issues and their potential resolutions. *This is a custom webinar
Embracing Real Time in OSS/BSS for Optimal Customer Experience*
Sponsors: Ericsson

Click Here to View Archived Webinar
In order to remain relevant as service providers in today's digital world, operators need to capitalize on real-time intelligence and customer insight. They need to be able to make better informed decisions by tapping into subscribers' context and usage information, and their underlying software infrastructure needs to be able to support initiatives to deliver and monetize new, personalized service offerings. Operators need cutting-edge BSS/OSS systems that will help them to react and pro-act in real-time, taking account of all available insight. This will help operators to maximize their revenue potential from more intelligent service delivery, enabling them to drive efficiency, creativity, innovation and ultimately profitability. Consumers and business users will be able to personalize their services get an improved experience, where they are in control of what they have spent, how much they have left to spend, and when they will get their next reward and receive promotions for relevant services.

Join us for this live webinar sponsored by Ericsson in which Niclas Melin, Director OSS/BSS Marketing, Ericsson, and Ari Banerjee, Senior Analyst, Heavy Reading, will share their insight as to why embracing real time is critical for delivering superior customer experience and how real-time BSS/OSS solutions will play a pivotal role in this context.

*This is a custom webinar.

The Success of Cloud Services Will Depend on a Robust Service Assurance Solution*
Sponsors: VCE
Host: Sarah Wallace, Staff Analyst, Heavy Reading;
Featured Presenter: Curtis Equi, Sr. Manager, Product Marketing, Service Provider Solutions, VCE
Click Here to View Archived Webinar
The increased demand for cloud services is timely for service providers who are looking for alternative revenue streams and have the advantage of an existing infrastructure and access to a large subscriber base. Though there is little question that offering cloud services would be a good fit for providers, the key to their success will be understanding the demands and apprehensions of cloud customers, who are not just concerned with quality of service but also with quality of the overall experience. In other words, service providers must think beyond network SLAs and make sure service assurance in the cloud realm includes the network, the application layer and the business layer to provide an overall satisfactory customer experience.

*This is a custom webinar.

Handling Mobile Broadband Signaling Loads
Sponsors: Tekelec
Host: Dan O'Shea, Independent Analyst, Light Reading
Featured Presenters: Mark Kanode, Technical Product Manager, Tekelec
Click Here to View Archived Webinar
The phenomenal success of the iPhone quickly introduced the mobile industry to a new problem: Smartphones generate a significantly higher volume of signaling traffic, which adds to network congestion and connectivity issues. The industry is working hard on multiple ways of addressing the signaling issue, including changes in smartphones themselves. This webinar will explain what challenges remain and what service providers need to be doing about them.
Inside the Digital Home
Sponsors: CHR Solutions
Host: Carol Wilson, Editor-in-Chief, Events - Light Reading
Presenters: Jerry Weber, Director of IPTV Systems Integration-CHR Solutions; Glen Heinrichs, Manager, Field Services-CHR Solutions
Click Here to View Archived Webinar
Smaller telcos looking to leverage their FTTX networks to provide new services are finding some of the most important network decisions happen inside the customer’s premises. There, the need to connect deliver broadband connectivity and high-quality video to a growing number of devices creates new challenges. Decisions made as to how to handle inside wiring will affect future services, including security and remote energy management. This webinar will explore the options for smaller broadband service providers to set up connections inside the home, using Cat 5 wiring, wireless connections or existing technologies such as MOCA or HPNA to wire the digital home.
How Cloud Computing Will Enable Telecom Operators to Do More With Less*
Sponsors: IBM
Host: Andy Bray, Independent Analyst, Light Reading
Presenters: Ronald Gruia, Principal Analyst, Emerging Telecom, Frost & Sullivan; Irv Badr, Go-to-Market Manager, IBM Rational
Click Here to View Archived Webinar
This webinar will focus on the relevance of cloud computing to CSPs as users of the cloud. From the enterprise IT perspective, development and collaboration with Systems Integrators or ISVs will be covered. Additionally, the network part of the CSP, as it pertains to deployment and collaboration with Network Equipment Vendors, will be discussed. Delivery of the cloud vision and the underlying challenges faced by CSPs require adoption of best practices and various intangibles, for example, seeking a trusted cloud computing adviser.
The Business Case for TDM Replacement
Sponsors: Genband
Host: Jim Hodges, Senior Analyst Heavy Reading Featured Speaker: Mark Woollam, Senior Director Technical Solutions, Genband
Click Here to View Archived Webinar
The business case for replacement of legacy TDM switches typically assumes a reduction in operating expenses achieved by optimizing maintenance costs, power consumption, and floor space requirements. However, within the industry, there is no single model that assesses the savings impacts these enablers deliver. Accordingly, this webinar will provide an overview of a model recently created by Heavy Reading in collaboration with Genband, which defines critical business case attributes, including the impact of reducing subscriber churn and revenue erosion, as well as the potential to drive new revenue streams through enhanced feature support.
Carrier Ethernet Wholesale Services & Interconnection Trends
Sponsors: MEF and MEF Members: Fujitsu, MegaPath Wholesale, TelX
Host: Stan Hubbard, Senior Analyst, Heavy Reading
Featured Presenters: Ralph Santitoro, Director of Carrier Ethernet Market Development, Fujitsu Network Communications Inc.;
Tadashi Egami, Vice President, Wholesale Marketing, MegaPath Wholesale;
Les Williams, Director of Products – Interconnection Services & Ethernet Exchange, Telx;
Click Here to View Archived Webinar
Representatives from leading service providers and equipment suppliers will highlight the latest developments on the wholesale services front to meet the booming traffic demand that is associated with high-capacity business services, consumer video services, and mobile backhaul applications. Discussion topics include: (1) expanding geographic reach and coverage density; (2) providing new connectivity and access options; (3) improving the customer experience and increasing visibility into service performance via online Web service tools; (4) cooperating with other operators to drive Ethernet to more locations and ensure reliable end-to-end service performance; and (5) participating in Carrier Ethernet exchanges. We also will provide an update on the MEF’s new E-Access Service Type that is being defined to normalize and accelerate provisioning of off-network Ethernet access services.
Session Border Controllers: Addressing Tomorrow’s Requirements*
Sponsors: Metaswitch Networks
Host: Jim Hodges - Senior Analyst, Heavy Reading
Presenter: Martin Taylor, Chief Technology Officer
Click Here to View Archived Webinar
Almost a decade ago, as VoIP deployments commenced, the concept of a session border controller (SBC) emerged. The initial focus for SBCs was to provide secure access to VoIP-based services and to support "peering" functionality to enable VoIP networks to interwork directly without having to convert signaling and media streams back to TDM. And given IP adoption is forecast to rise significantly in the next few years as IP-enabled radio access networks (RANs) are deployed with IP core networks such as IP Multimedia Subsystem (IMS), we believe the relative importance of the SBC will continue to increase.

Accordingly this webinar will examine how IP-based service innovation will affect and shape the future of the SBC.

*This is a custom webinar.

HD Voice - The Next Level of Voice Quality in Mobile Networks*
Sponsors: Ericsson
Host: Andy Bray , Independent Analyst, Light Reading; Helene Galatoire, Senior Marketing Manager, Orange; Jan Derksen, Head of Technical Marketing, Business Unit Networks, Ericsson
Click Here to View Archived Webinar
HD voice is taking the market by storm. More than 30 operators have already launched HD voice services, supported by an ever-growing ecosystem of compatible handsets. These operators now offer attractive voice services with improved voice quality. In this webinar, Ericsson will present the current status of the mobile HD voice market and expected developments for the near future. During the session, a guest speaker from the leading HD voice operator Orange will share its experiences of launching HD voice in different markets. The webinar is moderated by Light Reading analyst Andy Bray.

*This is a custom webinar.

The Future of Data Services: Current & Future Service Provider Pricing Strategies*
Sponsors: Amdocs
Host: Ari Banerjee, Senior Analyst, Heavy Reading
Featured Presenter: Shahar Yaacobi, Product Marketing Manager, Revenue Management, Amdocs
Click Here to View Archived Webinar
The recent rise in new data price plans is being driven by the need for service providers to offer customers an improved data experience and to better monetize their investments in network capacity. Amdocs and Heavy Reading research shows overwhelming demand for integrated charging and Policy Management solutions to address data monetization challenges. Key research findings reveal that charging subscribers based on the customer experience provided is gaining mindshare, but existing systems are challenged to enable it.

Join this exciting session to learn:

  • What do marketing organizations expect from IT, when planning to enable innovative data price plans?
  • What are the challenges of integrating BSS and policy?
  • How many of the service providers who tried to integrate charging and policy management systems have failed?
  • Is a pre-integrated solution a more viable option than integrating existing components?
  • How Amdocs addresses the challenges of creating the next generation of data plans.

*This is a custom webinar.
Policy & Subscriber Data Management: Meeting The New Challenges*
Sponsors: Hewlett-Packard
Host: Graham Finnie, Chief Analyst - Heavy Reading
Featured Presenter: Ken Marchant, HP Communications and Media Solutions, Director of Actionable Customer Intelligence – Americas
Click Here to View Archived Webinar
Policy management is becoming increasingly subscriber-centric— but will this require a new approach to integration of policy control elements and subscriber data stores? Operators say they want to use as much subscriber profile information as possible when making policy decisions, but with that data often scattered across different databases, how is this to be accomplished in practice?

Based on a large-scale, exclusive survey of network operators, this Webinar will look at telco plans to deploy more complex subscriber-oriented policy solutions, and examine both the challenges this raises and some potential solutions to those challenges.
Monetizing The Mobile App
Sponsors: Alcatel-Lucent
Host: Featured Presenter: Cassidy Shield, Head of Global Solutions Marketing – Content, Cloud, and Communications - Alcatel-Lucent
Click Here to View Archived Webinar
Mobile apps are insanely popular, but thus far, that popularity is not generating comparable profits for the wireless carriers. Multiple strategies are already in play, from developing carrier app stores to partnering with app developers to developing a uniform set of interfaces for the development and distribution of mobile and Internet applications, something the GSM Association (GSMA) is trying to do. This webinar will explore options and challenges for carriers seeking to capitalize on apps.
End-to-End Performance & QoS in 3G & 4G Networks
Sponsors: Sandvine
Host: Patrick Donegan, Senior Analyst, Heavy Reading
Featured presenter: Cassio Sampaio, Director, Office of the CTO, Sandvine
Click Here to View Archived Webinar
End-to-end quality of service remains a hot topic in the wireless industry, as network operators look to deliver over-the-top services and applications across their 3G and LTE networks. This webinar will explore strategies for addressing the dual challenges that network operators face. First, they must provide QoS at a system-architecture level across the terminal, radio access, backhaul and core. But also, they must address the quality of the application or service as delivered across the unmanaged Internet cloud. This webinar will prescribe optimal solutions for ensuring that the wireless network domain is aligned to deliver a high level of QoS and performance to meet the varying requirements of different wireless carriers and their end-user customers.
Making the IPTV Transition
Sponsors: Arris, Sigma Systems

Click Here to View Archived Webinar
Over the past year, it has become abundantly clear that cable operators must start upgrading their networks for IP video delivery sooner rather than later. The big questions now are exactly how and when. In this webinar, speakers will discuss the leading technical options for switching to IPTV, including cable multimedia gateways, hybrid RF/IP set-top boxes, video-over-Docsis architectures, CMTS bypass solutions, CMAP and more. Panelists will also focus on the roles that switched digital video (SDV) and tru2way may play in the IP video migration, as well as the timetable for that migration.
Experience the Network as your Customers Do Using RFC 6349
Sponsors: JDSU
Host: Carol Wilson, Editor In Chief, Events Light Reading
Featured Speaker: Barry Constantine, Principal Member of Technical Staff in the Telecom Field Services division of JDSU; Ruediger Geib, Senior Engineer, Deutsche Telekom; Gilles Forget, CCNP, Telecommunications consultant
Click Here to View Archived Webinar
Join JDSU, Deutsche Telekom and Bell Canada as they discuss the challenges of ensuring successful testing of Ethernet services. Network service providers are frequently confronted with the challenge of consistently ensuring Ethernet services; this is because provider installation testing occurs at Layer 2/3 (Ethernet / IP) while end-customer business applications run over Layer 4 (TCP). The disconnect occurs when Layer 2/3 testing passes -- while end-customer application performance is not acceptable. Central to this challenge is the reality that testing methodologies of today are focused on Layer 2/3 (i.e. RFC2544 and Y.1564) and there are no methodologies that automate Layer 4 TCP testing.

That reality has created a testing gap that has frustrated carriers and their customers. A new Internet Engineering Task Force (IETF) RFC has been released that addresses this gap. RFC 6349 automates Layer 4 TCP testing and defines a TCP throughput measurement process with metrics and configurable parameters. This webinar will feature presentations by JDSU, Bell Canada and Deutsche Telekom and will review in detail the overall RFC 6349 methodology, TCP behavior, and end user and network-configurable parameters that can affect TCP performance.
40G ATCA: The Key To The Next Generation Network-Grade Platform
Sponsors: Emerson Network Power
Host: Simon Stanley, Analyst at Large, Heavy Reading; Brian Carr, Strategic Marketing Manager Embedded Computing - Emerson Network Power
Rob Pettigrew, Director of Marketing, Communications
Click Here to View Archived Webinar
40G ATCA provides an excellent platform for new telecom systems. The quickest growing telecom segments require a mix of deep packet inspection, security, virtualization and cloud computing. ATCA provides a common platform that supports all four functions with standard blades and 40G switching. This webinar will discuss the requirements for next generation systems; the migration to 40G ATCA platforms including switching, packet processing and application processing. The session will also discuss system software requirements, provisioning a platform with carrier grade OS, middleware and system management, and future proofing.
Monetizing Network APIs
Sponsors: Alcatel-Lucent
Host: Moderator: Jim Hodges - Senior Analyst, Heavy Reading; Scott Monson, Vice President, Business Development, Application Enablement, Alcatel-Lucent
Click Here to View Archived Webinar
While the use and exposure of Network APIs is conceptually not a new approach, the implementation phase is going through a cycle of significant change as the focus moves from simply service delivery to an enhanced application enablement model. The increased focus on APIs and enablement is driven by a number of factors, including mobile broadband penetration, the mass adoption of IP applications, increased device intelligence and the move to distributed Cloud based architectures. However, as with any major technology shift, new approaches and strategies are crucial for turning connectivity into a major business opportunity. Accordingly, this webinar will examine the steps and business models that network operators must consider to successfully monetize APIs and create new revenue streams.
Monetizing the Cloud
Sponsors: Alcatel-Lucent, Oracle, Parallels & Sigma Systems
Host: Ari Banerjee, Senior Analyst, Heavy Reading
David Frattura, Senior Director of Strategy, Cloud Solutions, Alcatel-Lucent
Brian Kracik, Product Marketing Director, Oracle,
Alex Danyluk, Sr. Director, SaaS/ISV Alliances, Parallels,
John Frame, Director, Product Management, Sigma Systems
Click Here to View Archived Webinar
Service providers view cloud computing as a new opportunity for adding value to their IP transport offerings. For this new opportunity to generate profits, however, service providers must be able to differentiate their services, target them to appropriate audiences, and find their competitive niche in a crowded field. Many will also want to develop a portfolio of XaaS offerings including security, storage, software and applications, all of which can be packaged with IP transport services or with other managed services to target business customers as well as consumers. Going forward, as cloud computing becomes more widely deployed, service providers need to achieve greater integration and efficiency for their cloud offerings. This webinar will explore how cloud-based services will evolve to be profit engines of the future, including the possibility of industry-specific vertical offerings, as well as ways to make better service translate into market success. This webinar will also look at what telecom network operators need to do to prepare their back-office operations and manage their networks, including breaking down internal barriers between the network transport and IT functions of the carrier operation, designing billing systems for pay-as-you-go charging models, creating agile infrastructure enabling partner on-boarding, contract management and settlement mechanisms, and providing streamlined fulfillment and service assurance mechanisms, all of which will help service providers deliver on SLAs for cloud customers.
Leveraging Network Intelligence to Drive Customer Insight and Optimize Performance
Sponsors: Netezza
Host: Jim Hodges, Senior Analyst, Heavy Reading
Featured Presenters: Christine Twiford, Manager: Network Technology Solutions, T-Mobile. Christopher Smith, VP and General Manager of Communications, IBM Netezza
Click Here to View Archived Webinar
Mobile communications continues to evolve at breakneck speed within the telecommunications industry. As competition increases, organizations need to focus on ensuring the best possible customer experience while managing costs related to maintenance and improvement of the network, and a burgeoning portfolio of third-party content and interconnected partners. Understanding network analytics is the means by which an organization can get closer to its customers and their experiences on the network. New business models and relationships can be innovated though this powerful intelligence.

Hear from Christine Twiford of T-Mobile about how her organization is incorporating previously unattainable multi-dimension analytics into their daily operations. We will discuss the challenges T-Mobile faced in managing network data for analytics and insight prior to the installation of IBM Netezza data warehouse appliances, why was IBM Netezza chosen and how it was deployed. Christine will share the impact IBM Netezza has had on the business and future plans for network analytics. You will also hear from Christopher Smith of IBM Netezza who will share current challenges for network operators in this rapidly evolving industry and the relevance of combining Big Data coming from the network and other sources with the ability to apply Big Math to unlock tremendous value for the Communication Service Provider's entire organization.
Building a Fully Flexible Optical Layer with Next-Gen ROADMs*
Sponsors: Finisar Corporation, JDSU
Host: Sterling Perrin, Senior Analyst - Light Reading
Featured Presenters: Steve Frisken, CTO - Finisar Australia; Peter Roorda, Product and Technology Strategist - JDSU; Glenn Wellbrock, Director of Backbone Network Design - Verizon
Click Here to View Archived Webinar
This webinar will incorporate the latest industry thinking on next-generation ROADM network architectures, applications, and operator adoption schedules. It will explore the latest developments and operator plans regarding colorless, directionless, contentionless, and gridless functionalities, including operator prioritizations of the various features and their expectations on overall pricing.

*This is a custom webinar.
Wholesale Ethernet, Accelerating the Deployment of Global Carrier Ethernet Services
Sponsors: Omnitron Systems Technology
Host: Stanley Hubbard, Senior Analyst & Ethernet Expo Chair, Heavy Reading; Abel Tong, Vice President of Marketing - Omnitron; Ty Estes, Marketing Director - Omnitron
Click Here to View Archived Webinar
As operators ramp deployment of global and national Ethernet services across multiple operator networks, they are looking for more sophisticated management tools that can bring down operating costs and drive value-added revenues. This session reviews the latest Service OAM standards and demarcation technologies, including Hybrid NID, that enable quick and easy service turn-up and management tools within the context of wholesale Ethernet services. Critical lessons learned are shared on rapid service deployment with a service testing and zero-touch provisioning, SLA assurance with ITU-T Y.1731 Performance Monitoring, and service reliability with IEEE 802.1ag Connectivity Fault Management.
Infrastructure Test Optimization: Helping Engineering Leaders Sleep Better at Night
Sponsors: Spirent, IBM
Host: Moderator: Carol Wilson, Editor-in-Chief, Events - Light Reading; Moshe S. Cohen, Offering/Market Manager, Quality Management Solutions - IBM Rational; Angus Robertson, Director of Automation Strategy - Spirent Communications; Theresa Lanowitz, Industry Analyst - voke, inc.
Click Here to View Archived Webinar
Delivering a quality product within a tight deadline keeps many engineering and test leaders awake at night. Linking business requirements to the quality process earlier provides traceability and helps mitigate risk. Infrastructure test optimization (ITO) provides the path to deliver innovation and gain a competitive advantage while delivering quality products to market on time. This enables organizations to benefit from greater test coverage, improved collaboration and efficient use of resources to differentiate their products and services.

In this webinar, IBM Rational, Spirent and independent analyst firm voke will share best practices on ITO. This will allow you to identify opportunities for your organization to maximize test efficiency, thereby mitigating risk and meeting customer requirements.

Embedded DPI & The New DPI Ecosystem*
Sponsors: Qosmos
Host: Graham Finnie, Chief Analyst - Heavy Reading; Erik Larsson, Vice President - Qosmos
Click Here to View Archived Webinar
This Webinar will present the results of an exclusive industry-wide survey into the use of deep packet inspection technology inside telecom equipment and solutions. We will look at vendor plans for and attitudes towards insourcing and outsourcing DPI capabilities, and relate this to the wider trend of embedding DPI in a wider range of solutions and for an increasing number of applications.
Microwave Radio Backhauling and the New LTE/4G Cell Site Paradigm
Sponsors: ECI Telecom
Host: Patrick Donegan, Senior Analyst, Heavy Reading
Featured Speaker: Gil Epshtein, Product Marketing Manager, ECI Telecom
Click Here to View Archived Webinar
The webinar will deal with the new LTE/4G cell site paradigm, characterized by a much higher number of new small-sized and packet-based sites that will use an all-outdoor architecture. We will explore what new pain points this architecture will impose and the implications on the most dominant backhauling technology -- microwave radio.

The webinar will address the changes that conventional MWR systems need to go through in terms of architecture and features, the implications of new fiber rollout and the role of new emerging technologies like millimeter waves in next-generation backhaul networks. We will review the importance of packet microwave networking and the integration with packet transport networks, from a technology and management perspective. We will review examples that show the importance of a holistic approach for the microwave radio network, taking into account the exact topology, as opposed to a collection of PtP links that seem not to be connected. By looking at the network as a whole, operators can gain invaluable information that leads to more cost-effective operations and a more robust design overall.

Data Management for Telcos: From Cost Center to Revenue Enhancer*
Sponsors: Ericsson
Host: Graham Finnie , Chief Analyst, Heavy Reading; Jose Luis Mariz, Strategic Product Manager, Ericsson; Carl-Johan Nilsson, Product Manager, Ericsson
Click Here to View Archived Webinar
Today, data management for network operators is mostly a cost issue -- a mere necessity for supporting service delivery and business administration. But telco data assets are seriously underutilized. Data management solutions combine data consolidation and analytics capabilities, and can contribute not only to more efficient infrastructure and business operations, but also to increasing current revenues, and finding new sources of revenue. This webinar will discuss how to best exploit existing data assets to diversify revenues and capitalize on the enormous growth in mobile broadband, and will look specifically at the use of data assets to enhance customer experience, customer segmentation, business innovation, technology innovation and business efficiency.

*This is a custom webinar.

Managing OTT Video
Sponsors: PeerApp
Host: Alan Breznick, Senior Analyst, Heavy Reading
Featured Speakers: Charlie Baker, Director of Product Management, PeerApp; and James Segil, President, EdgeCast
Click Here to View Archived Webinar
Due to the explosive growth of OTT video, cable operators, telcos and satellite-TV providers all face the looming threat of cord-cutting from millions of subscribers. So, with Netflix alone now accounting for 20 percent or more of U.S. Internet traffic during peak evening hours, cable operators and their rivals are scrambling to strike Web content deals, incorporate the content into their traditional video offerings, manage its delivery and make money off it. In this session, we will discuss the prospects and challenges of managing Internet video and turning it into a fresh revenue stream.

*This is a custom webinar.

Optimizing Packet Backhaul for Mobile Broadband*
Sponsors: Ericsson
Host: Patrick Donegan, Senior Analyst, Heavy Reading, Alan Repech, Product Marketing - Ericsson; Alexander Sandström Krantz, Solutions Manager Mobile Backhaul - Ericsson
Click Here to View Archived Webinar
Evolving the backhaul into an all-packet network is not simply a matter of extending the already all-packet-based core. While some of the knowledge and confidence in using all-packet technologies gained through core network evolution is applicable, there are fundamental differences when comparing the evolution of the core to that of the backhaul. Requirements on the backhaul architecture tend to be quite different from those on the core architecture. This webinar will demonstrate that proper selection of packet transport technologies and protocols to realize the new packet services needed by Mobile Broadband optimizes the network for lowest total cost of ownership.

*This is a custom webinar

Business Development and Product Strategies to Leverage Cloud Growth*
Sponsors: Equinix
Host: Stanley Hubbard , Senior Analyst, Heavy Reading; John Keagy, Executive Chairman & Founder - Go Grid; Jim Poole, General Manager, Global Networks & Mobility - Equinix
Click Here to View Archived Webinar
Worldwide cloud revenues are projected to reach nearly $150 billion by 2014. While network operators and cloud service providers agree it is a staggering market opportunity, the communities are just beginning to align, and best practices for “frictionless” commercial interaction remain on the horizon. Join us as we examine the means by which Network and Cloud providers can work in unison to deploy secure, high-performance access options for cloud connectivity that fuel revenue growth and serve Enterprise needs worldwide.

*This is a custom webinar

Next-Generation ROADMs
Sponsors: BTI Systems
Host: Sterling Perrin, Senior Analyst, Heavy Reading
Featured Speaker: Robert Keys, Chief Architect, Optical, BTI Systems
Click Here to View Archived Webinar
The optical-networking industry is experiencing a ROADM renaissance driven by new applications and greater operator demands at the optical layer. While first-generation ROADMs brought operators some operational benefits, they still lack a lot of the flexibility operators want and need. Despite all the hype around “point-and-click” provisioning, the reality is that provisioning optical-layer bandwidth remains time consuming and labor intensive. This session will detail the evolutionary path to next-generation ROADM-based networking, including directionless, colorless, contentionless and gridless ROADM architectures at 40G, 100G and beyond.
Performance and Security Testing for Next-Generation Firewalls and DPI-based Systems
Sponsors: Mu Dynamics
Host: Jim Hodges, Senior Analyst, Heavy Reading
Featured Speaker: Simon Berman, Vice President of Products, Mu Dynamics
Click Here to View Archived Webinar
With hundreds of thousands of applications on the network and hundreds of new ones being released every day, operators are deploying firewalls and other systems using deep packet inspection (DPI) technologies to help detect and classify applications in order to better understand network traffic, manage congestion, mitigate malicious traffic and deliver QoS-prioritized services.

However, testing these “app-aware” systems to ensure they achieve optimal performance and security remains a difficult challenge and requires a new approach to testing. This is partially due to the limitations of legacy testing tools, which were designed primarily to generate low-level network traffic and lack the ability to effectively test this class of systems.

Accordingly, this webinar will discuss Mu Dynamics' approach to testing, and highlight how it is specifically designed to quickly recreate applications (like voice, video, social media and P2P) to test the performance and security of firewalls and DPI-based systems. In addition, the webinar will present a number of use cases to provide “real-life” examples of how testers and developers can use new application-aware testing solutions to increase return on investment by enhancing the customer application experience.

*This is a custom webinar.

Change Rattles Radio Access Networks
Sponsors: Aricent
Host: Berge Ayvazian, Senior Consultant, Heavy Reading
Featured Presenters: RaviKanth Pasumarthy, Director, Technology, Aricent; Sivasankaran Veerabaku, Director, Technology, Aricent;
Click Here to View Archived Webinar
RAN architecture and infrastructure has remained the same for the past many years, making it difficult for the operators to meet the fluctuating user demand. However, radio architecture is now evolving to provide operators with enhanced flexibility and scalability.

Major changes are happening in the radio access network, including:

  • Multimode and multi-standard base stations
  • Antenna integrated radio (AIR) systems -- compact, tower-mounted solutions for 3G and 4G
  • New compact base stations -- picocells, microcells and femtocells
  • Active antenna systems with heterogeneous network management
  • Distributed, flexible approaches to radio access networks that include baseband pooling
  • Cloud infrastructure
These all signal major changes in the traditional RAN base station and infrastructure ecosystem. This webinar will focus on the key enablers of RAN evolution to multi-mode and small cells, providing the insight wireless operators need to understand the options -- and challenges -- ahead.
Realizing Operator Savings through Hybrid QAM/IP Solutions
Sponsors: EchoStar
Host: Alan Breznick, Senior Analyst, Heavy Reading
Featured Speaker: Alistair Chatwin , Director of Product Management, EchoStar
Click Here to View Archived Webinar
Mid-tier and independent cable operators have thus far been able to reuse the consumer premise equipment developed for larger operators. However, as major MSOs move toward a greater dependency on hosted approaches within their private clouds, smaller cable operators will not be able to reuse those solutions. This webinar will explore the new opportunities available to cable operators today through hybrid QAM/IP solutions, the significant cost savings they represent and how hosted solutions can give operators a way to speed up deployments and take on the competition.
Key Strategies for Introducing Usage-based Broadband Service: Advantages of Subscriber Communications and Subscriber Service and Bandwidth Management*
Sponsors: Active Broadband Networks
Host: Ari Banerjee, Senior Analyst, Heavy Reading. Adam Dunstan, CEO, Active Broadband Networks, Jonathan Schmidt, Founder and SVP of Business Development, Perftech
Click Here to View Archived Webinar
With operators focused on improving customer experience and product choice, ISPs are deploying important customer friendly strategies to offer their customers more transparency especially as bandwidth consumption becomes a component in the customers' increasing choice of service packages. At the same time, ISPs are increasing management and optimizing their bandwidth resources to balance the disparity in subscriber bandwidth usage, manage demand growth and deliver a satisfying customer Internet experience.

Together with the presenters, Ari Banerjee will provide an in depth view into subscriber service demand, service development and management, and the importance of concise, transparent communication with subscribers. Jonathan Schmidt and Adam Dunstan will discuss the technologies available to manage and optimize subscriber service in addition to the technologies that operators can leverage to communicate reliably with the customers as service impacting and other important events occur.
Breaking the Form Barrier – Evolution of LTE & Enterprise Femtocells
Sponsors: Aricent
Host: Simon Stanley , Senior Analyst, Heavy Reading
Featured Presenters: Sanjiv Kapur, Director, Product Management, Aricent; Siddhartha Bhakta, Principal Systems Engineer, Aricent;
Click Here to View Archived Webinar
Femtocells and other small cell base stations will be critical to the successful rollout of LTE services. By choosing the right software and hardware architectures, system developers can support residential, enterprise and rural deployments with a unified solution, maximizing R&D ROI.

In this webinar we will review the business case for multimode and enterprise femtocells, discuss the challenges presented by the multiple architectural considerations and evolving features, and present the solutions available.

Top 5 Success Criteria for MSSPs*
Sponsors: Radware
Host: Andy Bray, Independent Analyst, Light Reading
Featured Presenter: Ron Meyran, Product Director, Security - Radware
Click Here to View Archived Webinar
In the area where network DDoS attack and multi-vulnerability attack campaigns become prevalent, small to medium online businesses, data centers and enterprises find themselves with limited capabilities and knowledge to fight against emerging network security threats.

While this is the opportunity for MSSPs to leverage their services, telecom and pure MSSP players need to address key requirements to become competitive players in the emerging MSSP market.

Join this webinar to learn from Radware experts about emerging network security threats and the top five criteria for a winning service implementation – covering business, marketing, financial, technical and operational considerations.

*This is a custom webinar.

Essential Building Blocks for Next-Generation Packet Transport Networks*
Sponsors: ECI Telecom
Host: Andy Bray, Independent Analyst, Light Reading
Featured Speaker: Ariel Caner, Product Marketing Manager, ECI Telecom,
Click Here to View Archived Webinar
The continued demand for IP-based services has consolidated the need for packet networks. In addition to supporting the natural increase in demand for bandwidth, service providers will have to deploy more flexible solutions to handle the bursty and unpredictable nature of these new services. Next-generation transport solutions must effectively combine a number of essential building blocks to handle the traffic volumes and patterns:

  1. Connection-oriented Ethernet for switching and aggregation of customer-originating traffic
  2. Support of Sonet/SDH traffic, either natively or via Circuit Emulation functionality
  3. “Transport Grade” supporting features like OAM, management, resilience and others
  4. WDM transport and wavelength-level switching for efficient and cost-effective transport

This webinar will look in more detail at the challenges faced and the rationale for supporting the various building blocks, and will introduce typical applications enabled by this new breed of transport solutions.

*This is a custom webinar.

Policy, Charging & Billing: Heaven Or Hell?
Sponsors: Alepo
Host: Graham Finnie,Chief Analyst, Heavy Reading and Danielle Russell, Director of Marketing & Public Relations, Alepo
Click Here to View Archived Webinar
More and more operators see policy as a key mechanism for building and monetizing a wider range of service packages and features, so integration of policy with billing and charging systems becomes ever more important and ever more valuable. But Heavy Reading surveys also show that integrating policy with billing is one of the biggest challenges for operators. How can policy, billing and charging work harmoniously to minimize effort and maximize the benefits?

This webinar will explore the symbiotic relationship between these elements and deployment scenarios for operators large and small.

The Need for Mobile Internet Offload
Sponsors: Continuous Computing and Stoke
Host: Gabriel Brown , Senior Analyst, Heavy Reading; Nitin Tomar, Product Line Manager, Continuous Computing; Fran de Carvalho, Sr. Director, WW Portfolio Solutions, Stoke
Click Here to View Archived Webinar
Mobile operators, and their partners across the mobile industry, are examining Internet offload options to meet rising traffic demand and to optimize the service experience. In the access network Wi-Fi offload is already widely used to extend coverage, reduce load on the macro network from indoor users, and provide users with low-latency, power-efficient connections. The overall experience is still far from optimal, however, from the point of view of both end users and network operators, with numerous optimizations and enhancements still working their way into devices, operating systems, applications, and networks.
Testing the Network Infrastructure: Are You Getting the Best Out of your Test Lab?
Sponsors: Qualisystems
Host: Andy Bray, Independent Analyst,Light Reading
Amiram Kehaty, Technical Account Manager, QualiSystems
Click Here to View Archived Webinar
Service providers and large enterprises are frequently upgrading their network infrastructure. The trend is for these changes to become more frequent yet still require comprehensive testing in the labs. But building simulated networks in the test lab is expensive and time consuming where most of the effort centers on configuring and setting up the required environment. These setups require a diverse array of network device provisioning, storage settings, physical layer switching, mapping, test equipment control and more. This webinar will explore smarter methods and tools to expedite building and tearing down network infrastructure topologies in the test lab.
Optimizing the 3G & 4G Mobile Internet Experience
Sponsors: Telcordia
Host: Berge Ayvazian, Senior Consultant,Heavy Reading and Matthew Herdlein, Executive Director of Product Management, Telcordia Technologies Inc., Neil Lilley, Director of Marketing, Telcordia Technologies Inc.,
Click Here to View Archived Webinar
Mobile operators and their suppliers face major challenges in improving the mobile broadband user experience, given the current lack of intelligence at device or application level. Most operators are limited to network-centric metrics for coverage and connectivity, and there is no consensus on best practices for user-centric mobile analytics. Even the leading mobile operators have not met customer expectations on 3G while planning their 4G networks.

This webinar is designed to drive awareness and build consensus on best practices for user-centric analytics and multi-dimensional intelligence to improve the 3G and 4G mobile broadband experience.

Release, Rationalize, Relate and Reuse: The '4R' Business Case for the Service Broker
Sponsors: Service Broker Forum featuring SBF members: Amdocs, Metaswitch, OpenCloud, Oracle
Host: Caroline Chappell, Independent Analyst, Light Reading, Bruno Françon, Senior Marketing Expert – Convergent Charging and Service Delivery, Amdocs, Wally Beck, Director, Field Marketing, Metaswitch, Mark Windle, Marketing Manager, OpenCloud Ltd, Tal Zoller, Senior Director, Product Strategy, Oracle Communications
Click Here to View Archived Webinar
Giving customers a rich service experience by offering them a broad range of innovative, personalized services is key to telco competitiveness, today and in the future. Telcos need a flexible means of : releasing services from current silos to make them widely available, rationalizing service platforms to save opex, relating service offers to customers in highly personal ways and the rapid reuse of service features and network capabilities such as charging and policy control in exciting and innovative ways to keep customers sticky and drive ARPU. This webinar will explore the critical role the Service Broker plays in enabling telcos to achieve these '4R' goals.
MPLS in Next-Generation Transport Networks
Sponsors: Cisco, ECI Telecom, Ericsson, Ixia, Metaswitch
Host: Stanley Hubbard, Senior Analyst, Heavy Reading, Dr. Luyuan Fang, Cisco, Rafael Francis, Head of Technology & Marketing, Americas, ECI Telecom, David Sinicrope, Ericsson, Ixia, Joe Whitehouse, Director of Marketing, Network Technologies, Metaswitch
Click Here to View Archived Webinar
This webinar will explore the primary carrier drivers for the deployment of MPLS-TP technology on switches, routers, and packet optical platforms and identify key applications for which MPLS-TP could prove attractive. It will also explore hurdles that the industry must overcome in order for large-scale deployments to take place.
Policy in Motion: Moving From Policy 1.0 to Policy 2.0*
Sponsors: Amdocs
Host: Ari Banerjee, Senior Analyst,Heavy Reading and Guy Hilton, Product Marketing Director, Amdocs Revenue Management
Click Here to View Archived Webinar
In the new world of data, monetization schemes will be realized through integration of charging and policy management to offer new price plans and packages that create a differentiated experience for the customer.

But realizing change would require moving from policy management applied at a network level for quota tracking, congestion management and optimization of traffic routing, to converged policy management – network and subscriber based, combining context from multiple networks to obtain network state, location and actual QoS with BSS subscriber profile, usage pattern, monetary metering, and product definition.

But what are the challenges of integrating BSS and policy? What would be the main barriers? Is a pre-integrated solution a more viable option than integrating existing components?

Join this exciting session to learn about:

  • New monetization models for data services
  • Main barriers to integrating policy and charging
  • The value of a pre-integrated policy and charging solution

*This is a custom webinar.
Extending SDM with Analytics
Sponsors: SAS
Host: Jim Hodges , Senior Analyst, Heavy Reading, Ken King, Director, Telco & Media Convergence, SAS
Click Here to View Archived Webinar
While the telecom centric data management benefits of applying Subscriber Data Management techniques are relatively well known within the industry, SDM when extended with Analytics also has significant potential for helping telcos optimize CRM and Billing/Order Management programs. Accordingly, in this webinar we will review how SDM and Analytics also can be leveraged to enhance customer relationships on several levels. The webinar will include specific use cases that can readily be implemented as part of an SDM and Analytics deployment.

*This is a custom webinar.
Architecting the Mobile Network for Monetization, Optimization, Video & Enhanced Experience*
Sponsors: Cisco
Host: Gabriel Brown , Senior Analyst, Heavy Reading; Simon Aspinall, Cisco
Click Here to View Archived Webinar
In this webinar, Heavy Reading Analyst Gabriel Brown and Cisco’s Simon Aspinall will discuss the world’s largest and most complex test of a mobile core and data center solutions and its impact on mobile operator profitability. The nine-month test analyzed Cisco’s Mobile Internet architecture and the intelligent performance required to help operators monetize and optimize traffic, address growing video demand, all while enhancing the subscriber experience.

*This is a custom webinar.

Femtocells Technology & Components
Sponsors: Freescale Semiconductor and Enea
Host: Simon Stanley , Senior Analyst, Heavy Reading, Daniel Forsgren, System Architect, Enea, Matt Short, Small Cell Segment Manager, Freescale Semiconductor
Click Here to View Archived Webinar
Femtocells are now expanding beyond residential deployments to include enterprise, urban and rural applications.

Successful design, implementation, and rollout of next generation equipment is dependent on the well-designed multicore hardware and software platforms that provide performance and features while simultaneously lowering costs and boosting energy efficiency -- all while relying on flexible and robust software design.

1588v2 for Mobile Backhaul Networks
Sponsors: Aviat Networks, Cisco, Symmetricom Inc., Telco Systems
Host: Patrick Donegan, Senior Analyst, Heavy Reading;
Speakers: Errol Binda, Solutions Marketing, Aviat Networks; Robert Synnestvedt, Cisco; Manish Gupta, VP Marketing, Symmetricom Inc.; Nir Halachmi, Product Line Manager, Telco Systems
Click Here to View Archived Webinar
This webinar will bring together leading vendors and operators to develop best practice guidelines for operators as they deploy the 1588v2 standard. Drawing on real implementation case studies, industry leaders will demonstrate where some implementations have gone wrong in the past and what leading operators and vendors are now doing right to get this key standard delivering on the operators' expectations.
Monetizing OTT Video
Sponsors: EdgeCast, PeerApp, Verivue
Host: Adi Kishore, Senior Analyst, Heavy Reading
Featured Presenters: Charlie Baker, Director of Product Management, PeerApp; Rory Murphy, Head of Digital Media Propositions & Customer Engagement, BT Wholesale; James Segil, Co-founder and President, EdgeCast; Larry Peterson, Chief Scientist, Verivue;
Click Here to View Archived Webinar
Operators around the world are looking at caching and content delivery measures to manage and monetize video delivery. While CDNs perform that function today, they are unable to locate caches as close to the end user as an operator can. The owner of the network also has more control over traffic on the network and can optimize the end-user experience. This webinar will address how “Super CDNs” would enable higher-quality video delivery to the end user and, while different operators are reviewing different approaches, could also potentially collaborate with existing CDN providers as well as content owners and aggregators.
Assuring the User Experience in Video
Sponsors: Sencore
Host: Alan Breznick , Senior Analyst, Heavy Reading, John Brendle, Application Engineer, Sencore and Glen Kropuenske, Application Engineer, Sencore
Click Here to View Archived Webinar
Delivering video requires service providers to manage not only their access and transport networks, but also the video content acquisition process and, to some extent, the home environment. With so much at stake in a competitive market, service providers need to have a definitive way to manage the quality of experience for video subscribers. This webinar will lay out what is required to do that, and do it cost-effectively.
Putting 100G/40G to the Test
Sponsors: Ixia
Host: Sterling Perrin, Senior Analyst, Heavy Reading
Click Here to View Archived Webinar
100G Ethernet is moving rapidly into the commercial realm, and this technology poses new testing challenges at every layer of the network, starting at the physical layer, which now supports multiple lanes of traffic, and including routers and other devices. Service providers must be able to test and prove every aspect of their networks for performance, scale, and quality of experience. This webinar will examine the challenge of testing 40/100G networks and explore some of the solutions.
Managed Security Services
Sponsors: Arbor Networks
Host: Andy Bray, Independent Analyst, Light Reading
Featured Presenter: Tom Bienkowski, Product Marketing Director. Arbor Networks
Click Here to View Archived Webinar
Telecom service providers are making a major move into managed services, and managed security is proving one of the more popular ones. Web-based services are pushing more corporate data into the cloud, driving the need for more security in the cloud as well. At the same time, threats to both services and data are growing in volume and complexity, making it harder for enterprises and SMBs to keep up with the constantly shifting security picture. These trends have created a market for managed security services, and this Webinar will focus on how telecom service providers can tap into that market.
The Bandwidth Dilemma: Balancing Subscriber Experience with the Delivery of Web 2.0 Rich Media, Video & Mobile Data*
Sponsors: Blue Coat
Host: Aditya Kishore, Senior Analyst, Heavy Reading and Jeff Brainard, Director of Product Marketing, Blue Coat
Click Here to View Archived Webinar
Service providers are confronting rapid traffic growth on both wireline and wireless networks, primarily due to an explosion of video content distributed over the Internet. They face significant bandwidth, backhaul and cost containment challenges as a result. At the same time, given today’s competitive market, providers are under pressure to deliver a fast, interactive web experience to their subscribers. This webinar will evaluate how caching technology can help deal with the bandwidth and user experience challenges, while also supporting delivery of new value-added service for revenue generation and competitive differentiation. The webinar will include specific case studies and ROI examples of how caching has helped service providers already address the Web 2.0 content, video and mobile data explosion.

*This is a custom webinar.

SIP Trunking for Cable Business Services
Sponsors: Dialogic
Host: Alan Breznick, Senior Analyst, Heavy Reading; Vince Connors, Product Line Manager, Gateway Products, Dialogic Corporation, Glenn Russell, Director, Business Services, CableLabs, David Hancock, Project Director, Network Protocols, CableLabs
Click Here to View Archived Webinar
As cable operators pour capex into upgrading their plant for commercial services, they are increasingly investing in Session Initiation Protocol (SIP) Trunking technology. SIP Trunking enables cable providers to offer VoIP service to commercial customers over Internet connections, rather than PRIs, saving money and delivering greater efficiencies. It will also enable them to offer data and video services more efficiently. Several leading MSOs, including Comcast, Cox and Cablevision, are now trying out SIP Trunking. In this webinar, we will look at why SIP Trunking makes sense for cable, how it works and what MSOs need to know to deploy it.
Optimizing & Assuring User Experience in the Blended Services Era*
Sponsors: NetScout
Host: Caroline Chappell, Senior Analyst, Heavy Reading
Featured Presenter: Steven Shalita, Vice President, Marketing, NetScout Systems, Inc.
Click Here to View Archived Webinar
Service providers have become the connective glue that binds the service delivery value chain together. Consequently, traditional service assurance approaches are no longer sufficient in an IP service delivery context. Today’s operators need a far broader and more unified strategy to successfully orchestrate IP service delivery if they are to improve service innovation and service velocity and compete effectively in the exploding IP-based landscape. As mobile operators move to LTE and prepare for the cloud and blended service models, they need a more holistic perspective of their service delivery environment to understand the complex interactions among services, networks, subscribers and their devices in a way that enables all stakeholders to act proactively and decisively within their service delivery domains.

This webinar will discuss a comprehensive strategy for IP service delivery management that will enable operators to transform from a reactive to a proactive service management model and achieve a more automated and customer–centric approach. Join Caroline Chappell, Senior Analyst at Heavy Reading, to explore a unified framework and the ten best practices for service delivery management that will help operators to protect the customers' experience, simplify service delivery operations to reduce costs, and optimize the availability and resilience of the service delivery infrastructure.

*This is a custom webinar.

Mapping the Route to Next-Gen PONs
Sponsors: Ericsson, Huawei
Host: Graham Finnie, Chief Analyst, Heavy Reading; Michael Gronovius, Head of IP Edge & Broadband Access Product Marketing, Ericsson; Dr. Frank J. Effenberger, Senior Director - Access R&D Department, Huawei, Dr. Shen Chengbin, Distinguished Engineer & PON Expert of China Telecom Shanghai Research Institute
Click Here to View Archived Webinar
The IEEE and ITU have completed work on new 10Gbit/s PON standards, and in the meantime research continues on a potential WDM PON standard that can deliver a wavelength to every customer. These important technologies will enable carriers to move to a 1Gbit/s service environment, something that is likely to be a requirement well before the end of this decade. Although deployment of next-gen PONs is still a few years away, these developments raise some major issues for telcos.
Securing Next Generation LTE Mobile Networks*
Sponsors: RadiSys
Host: Patrick Donegan, Senior Analyst, Heavy Reading, Jeff Sharpe, Senior Product Line Manager, RadiSys.
Click Here to View Archived Webinar
LTE is the next big thing in terms of improved cost and performance of the mobile network. But as LTE drives operators further towards the ISP business model, it also exposes the operator to new security challenges. It isn’t just the sheer volume and variety of mobile data application and traffic types that exposes the network to new types of security attack vector. With LTE it’s also the termination of encryption at the cell site rather than further in at the RNC and the transition to a many-to-many architectural paradigm that create potential new security exposures in the network. This webinar will focus on approaches to handling these new challenges, focusing on 3GPP’s Network Domain Security (NDS) standards as well as the implementation of the I-WLAN Tunnel Termination Gateway (TTG).

*This is a Custom Webinar
What Is Social Network Analysis & Why It Is Key to Retaining Customers?*
Sponsors: Sybase
Host: David Wiseman of Sybase, an SAP Company, Director of Telecom Business Development
Click Here to View Archived Webinar
In this webinar, Heavy Reading, Sybase and KXEN discuss how Social Network Analysis (SNA) can act as a new source of insight into customer behavior and sentiment, and how CSPs can use predictive analytics and data mining to leverage these insights into lower customer churn rates. SNA is becoming extremely popular among wireless operators. SNA is a type of analytical scoring system that enables service providers to perform CDR, IPDR, etc., analysis to identify social calling circles among friends and families. Such analysis will have both defensive and offensive implications. From an offensive perspective, this analysis can help operators target or up-sell offers based on customer preferences and what games or applications are popular among the subscriber's circle of trust. From a defensive perspective, SNA allows operators to identify calling patterns and the influencer in a specific social group, and develop algorithms to help them calculate how that influencer churning would affect the rest of the social circle. Join us to learn how operators can determine which customers they actively want to keep, and hence execute compelling marketing campaigns and offers to communicate with and deter potential churners.
*This is a custom webinar
Converged Billing for Cable Operators*
Sponsors: Cycle30
Host: Ari Banerjee, Senior Analyst, Heavy Reading, Jim Dunlap, President, Cycle 30 and and Jeth Harbinson, Vice President, Sales, Cycle 30
Click Here to View Archived Webinar
As cable companies launch mobile voice and data services to compete with telco bundles, they must adopt convergent billing platforms to support that wider range of services. Mobile service, arguably the most taxing offering on the back office, will drive some of the most significant changes to MSO BSSs in many years. Cable BSS players must remake their products to adapt to a new operating environment, recognizing that with the economy tight and competition fierce, cable MSOs won't be looking for a complete rip and replacement of their BSS systems; they'll expect their suppliers to come up with evolutionary ways to handle this situation. This webinar will look at the challenge ahead and how cable companies need to respond.

*This is a custom webinar
Multiplatform Content Protection: How to Secure Content Everywhere
Sponsors: Verimatrix
Host: Carol Wilson, Chief Editor, Events, Light Reading
Featured Presenters: Steve Christian and Tom Pollard, Verimatrix
Click Here to View Archived Webinar
An increased number of portable and mobile devices are driving consumer interest in video on the go. Consumers are demanding access to preferred content across devices, anywhere and anytime. However, for service providers and content owners to be able to provide these services in a profitable manner, the content must first be secure. In addition, as new revenue models develop, the content protection must offer increased flexibility and the ability to follow complex rules. This webinar explores the new requirements for effective rights management and content protection in a multiplatform world.
Evolving TDM Networks
Sponsors: Genband, Huawei and Sonus Networks
Host: Jim Hodges, Senior Analyst, Heavy Reading, Mark Woollam, Sr. Director, Technical Solutions, GENBAND; Aashu Virmani, Senior Director - Product and Corporate Marketing, Sonus Networks; Alok Tripathi, Director - Solution Marketing - Core Networks, Huawei
Click Here to View Archived Webinar
Despite the availability and stability of next-gen solutions, many mobile and fixed operators are still predominantly relying upon decades-old TDM gear in their core networks. While some progress has been made in deploying softswitches and IMS, overall the cycle of TDM replacement has been much slower than originally anticipated more than a decade ago. However, the combination of increasing risk in aging TDM networks, and accelerated adoption of smart phones, mobile broadband and IP session-based services now provide the technical and business rationale to complete an IP core network transformation. Accordingly, this Webinar will address TDM replacement drivers and the inherent value of IP services uses cases for mobile and fixed operators.
Building 40/100G Transport Networks with Coherent Technology*
Sponsors: Ciena
Host: Sterling Perrin, Senior Analyst, Heavy Reading. Helen Xenos, Product and Solutions Marketing, Ciena. Rick Dodd, CMO, Ciena.
Click Here to View Archived Webinar
This webinar will provide some insight into how coherent processing technology solves today’s challenges of scaling networks to 100Gbps and beyond. Coherent technology allows you to simplify network operations and change the way photonic systems are designed moving forward. We will talk through some 100G customer deployments and cover how network operators are looking to the promise of 40G/100G coherent technology to solve existing networking problems they are dealing with.

•The limited capacity their existing 10G network in the face of growing traffic demands (ex. from wireless traffic, and high speed Internet, etc…)
• High capacity optical transport over different qualities of fiber
• Ability to transport emerging higher-speed services such as 40GE and 100GE

*This is a Custom Webinar
Synchronization in Ethernet Backhaul Networks
Sponsors: Accedian Networks
Host: Patrick Donegan, Senior Analyst, Heavy Reading,
Featured Presenters:
Craig Easley, Vice President of Marketing & Product Management, Accedian Networks
Isabelle Morency, Vice President of Engineering, Iometrix
Click Here to View Archived Webinar
Synchronization is one of the biggest challenges in transitioning to packet backhaul. Different operators are using Adaptive Clock Recovery (ACR), IEEE 1588V2, NTR or GPS while others are using proprietary implementations or planning new implementations based on Synchronous Ethernet. With so many options to choose from, and new synchronization requirements potentially accompanying some LTE deployments, this webinar will consider what are the key commercial and technology metrics that differentiate one packet backhaul synchronization solution from another and will consider which solutions might be optimal for different types of packet backhaul deployments in different markets around the world.
Growing Revenues with Coordinated Policy Management and Charging*
Sponsors: Openet
Host: Graham Finnie, Chief Analyst, Heavy Reading and Marc Price, VP of Technology, CTO Americas, Openet and Dennis Fiore, Manager, Product Management, Cisco Systems
Click Here to View Archived Webinar
With IP data, content, and video services central to operators’ growth strategies, coordination of policy management and charging capabilities is now critical to success. Challenges facing operators include billing inflexibility, resource-hungry applications, and an increasing number of over-the-top services. In highly competitive markets, service providers must profitably manage data traffic growth. To address these issues, operators are beginning to deploy coordinated Policy Management and Charging, evolving traffic management with expanded capabilities, growing revenues and differentiating the customer experience. Together, next-generation Policy and Charging enable subscribers to purchase and manage content and data services in real-time, improving opportunities for service monetization and subscriber loyalty. Register today to attend this webinar and learn more.

*This is a custom webinar.

Analyses of various business models for delivery of cloud-based Over-The-Top video*
Sponsors: Ericsson
Host: Adi Kishore, Senior Analyst, Heavy Reading. Robert Haim, Senior Product Marketing Manager, Ericsson.
Click Here to View Archived Webinar
Analyses show that by 2015 90% of traffic through the network will be video. This can be a great opportunity for service providers to expand and differentiate their products and services, thereby, increase their revenue streams. Currently, most service providers use a flat rate pricing model with no cap on monthly usage, to deliver Best Effort video traffic. This model threatens to drive up Internet traffic and operations cost but do nothing for revenue. For example, Over-the-Top (OTT) video streaming has become a popular service for delivery of video including feature-length movies, e.g., Netflix, but may not contribute to service providers revenue stream. New more sophisticated pricing and business models are needed for profitable delivery of web video services. One element of this is the “two-sided” business model that enables service providers interact with subscribers and content providers in more efficient ways than they can today.

In this talk, Ericsson will present the IP Edge infrastructure that enables service providers to differentiate their video offerings. Ericsson will also present the results of its study and discuss different pricing and services models that service providers can leverage to increase revenues and improve ROI, based on the given infrastructure.

*This is a Custom Webinar
Testing in the All-IP World*
Sponsors: QualiSystems
Host: Andy Bray, Independent Analyst, Light Reading. Neta Gefen, Technical Director, QualiSystems.
Click Here to View Archived Webinar
The move to all-IP networks simplifies some network operations but actually makes testing more complex. Instead of relying on traditional testing technology and procedures, service providers need new tools that take into account the openness of IP, the wide variety of services that run over IP networks – many with unique testing requirements – and the need to test on an end-to-end basis, to all network endpoints. The IP environment also creates new testing challenges in regards to interoperability and overall system resilience. This Webinar will examine these new challenges and the changes service providers need to implement to address them.

*This is a Custom Webinar
The Evolution of Content Delivery Networks
Sponsors: Alcatel Lucent and Verivue
Host: Carol Wilson, Chief Editor, Events, Light Reading, Jim Guillet, Product and Solution Marketing (Networks), Alcatel-Lucent and Larry Peterson, Chief Scientist,Verivue
Click Here to View Archived Webinar
CDNs have traditionally been a separate entity from IP transport or business service networks, but as video becomes a greater priority for all networks, including mobile, CDNs are evolving to provide more efficient ways of delivering video to all of those networks as well. Transport service providers are partnering with, competing with and becoming customers of CDN capabilities to bring their customers the best possible video delivery services.

This webinar will explore the new business models and the potential new competitive world of content delivery.

Using Policy to Get Personal
Sponsors: Tekelec and Telcordia
Host: Graham Finnie. Chief Analyst, Heavy Reading
Featured Presenters: Randy Fuller, Director, Strategic Marketing, Tekelec; Grant Lenahan, VP & Strategist, Service Delivery; Chief Strategy Office, Telcordia;
Click Here to View Archived Webinar
While policy control initially enabled traffic management and security, it is increasingly being used to create more personalized services. User-centric pricing and charging models, services based on consumer profiles, tiered service packages and premium priority services are among the many options available for making services more personal. This webinar will explore what is needed to effectively personalize services, including systems to enable subscriber awareness and integration of policy control with existing operations and support systems and customer data.
Real-time Analytics on 'Big Data' Play a Critical Role in Meeting CSPs' Business Objectives*
Sponsors: Sybase, an SAP Company
Host: Ari Banerjee, Senior Analyst, Heavy Reading
Host: David Wiseman, Telecom Business Development at Sybase, an SAP Company
Click Here to View Archived Webinar
The world of communications has seen unprecedented data growth in the last few years, and If indications from Cisco’s VNI index and Heavy Reading’s primary research points are anything to go by, we are looking at about 50 to 60 percent growth in data traffic per year in the next three years.

Service providers obviously are inundated with this tsunami of data traffic. However, the reality is most of the traffic service providers collect is not correlated, sanitized and extrapolated in a manner that can provide them 360-degree view of customers and their preferences. Most operational decisions either are made manually, which tends to be subjective, sub-optimal and not necessarily compliant with corporate policies, or are hardcoded inside the BSS/OSS applications.

This webinar examines how the traditional approaches of offline analysis cannot provide the real-time subscriber insight that service providers are looking for today. The increase in data loading time, querying time and hardware storage cost will cumulatively act as major roadblock for operators that are struggling to provide optimum customer experience in this extremely competitive communications marketplace.

Attendees will learn how:

  • Real-time analytics play a critical role in meeting CSPs' business objectives
  • To connect the dots between network performance and customer experience
  • To orchestrate network data to pre-empt customer experience pitfalls
  • Real-time analytics become the key enabler for accurate operational planning
  • Analytics and SAP Business Objects become the key ingredients for the next generation real-time analytics

*This is a custom webinar.

Carrier Ethernet Service Management: Monetize the Network With an Aggressive Approach to Service Delivery
Sponsors: Telco Systems
Host: Stan Hubbard, Senior Analyst & Ethernet Expo Chair, Heavy Reading and Nir Daube, Vice President of Product Management , Telco Systems
Click Here to View Archived Webinar
Carriers know they must monetize their networks, but exactly how do they do that? And, with fickle subscribers ready to switch providers at the drop of a hat, how can they build a loyal customer base? And while we’re at it, how can they pack, stack and layer more services over the existing infrastructure in order to accelerate revenue but still have the visibility and control of those individual services for troubleshooting and SLA guarantees? A new set of software tools is emerging, which will help service providers further monetize their networks. These service management offerings provide a path for carriers to move away from reactively monitoring circuits and toward proactive management of Ethernet services.
Ensuring Digital Video Quality
Sponsors: Ixia
Host: Alan Breznick, Senior Analyst, Heavy Reading, Taran Singh, Sr. Product Manager, L4-7, Ixia
Click Here to View Archived Webinar
With the dawn of the multi-screen video era, digital video quality has emerged as a more pressing issue than ever. As pay-TV providers scramble to compete by expanding to multiple screens, they risk even greater public exposure to any lingering video and audio glitches on their networks. As a result, MSOs are seeking more advanced video monitoring and testing tools to ensure that their signals are sound. They’re also looking for new ways to gauge customer satisfaction with their digital video services. In this webinar, we will look at the new tools and techniques that are available, as well as the new industry tech standards that attempt to address this problem.
Managing Mobile Video
Sponsors: EXFO
Host: Adi Kishore, Senior Analyst, Heavy Reading, Charles Russell, Senior Product Line Manager, EXFO
Click Here to View Archived Webinar
Video is expected to be a major component of 3G and 4G wireless traffic, as consumers embrace smartphones that are video-enabled. Mobile service providers must be prepared to deliver bandwidth-hungry video services at a quality level that will meet consumer expectations, while managing the network congestion creating by the growth in video traffic. This webinar will explore both aspects of the video traffic management challenge.
Next-Generation RAN Evolution
Sponsors: Nokia Siemens Networks
Host: Berge Ayvazian, Senior Consultant, Heavy Reading
Featured Presenter: Mike Robinson, Head of Mobile Broadband Business Development, North America, Nokia Siemens Networks
Click Here to View Archived Webinar
The RAN vendor ecosystem is now gearing up to bridge the gap between legacy technologies and LTE by offering next-generation, multi-mode base station platforms. Many of the leading vendors have announced the commercial availability of new multi-mode RAN infrastructure equipment, promising improved coverage and performance, and lower power consumption and operating cost compared to legacy single-mode base stations. This is even more significant given the recent ITU approval of Long-Term HSPA Evolution as a 4G technology. This webinar will examine operator interest, key requirements and the benefits the new multi-mode base stations supporting multiple spectrum bands and standards including GSM/UMTS, HSPA+, and LTE FDD and TDD technologies.
Net Neutrality: Implications & Opportunities for Broadband Providers*
Sponsors: Active Broadband Networks
Host: Alan Breznick, Senior Analyst, Heavy Reading, Adam Dunstan, CEO, Active Broadband Networks, Sydney White, Of Counsel, DLA Piper
Click Here to View Archived Webinar
In late December, the FCC finally adopted a set of net neutrality rules after much analysis, debate, and high-profile litigation. For broadband service providers coping with runaway bandwidth growth, the new rules offer opportunities for improving network management, cutting costs, and generating fresh revenue streams.

Specifically, the FCC rules describe the terms under which broadband providers must deliver service and the options for offering usage and bandwidth packages at different price points. The rules also spell out compliant approaches for subscriber service and traffic congestion management.

Join Alan Breznick, Senior Analyst, Heavy Reading, Adam Dunstan, CEO of ABN, and Sydney White, Of Counsel, DLA Piper, for this 60-minute complementary webinar, which will explain the net neutrality rules and provide clear guidance on deploying next-generation bandwidth management techniques. The presentation will include examples of the congestion management and tiered-services offerings that large U.S. and global operators are already deploying.

*This is a custom webinar.

Ensuring the Promise of LTE: Successful Trials, Delivery of Expected QoS & Mitigation of Service-Affecting Issues*
Sponsors: JDSU
Host: Carol Wilson, Chief Editor, Events, Light Reading
Featured Speakers: Jonathan Brooksby, JDSU Assurance - Market Segment Manager for Mobile Data; Zach Lovell, JDSU Product Line Manager, Network Protocol Test
Click Here to View Archived Webinar
There is a daunting number of challenges facing service providers today as they deploy LTE -- cost-per-bit going up; massive increase in data usage; completely new RAN infrastructure; complexity of core; new service deployments... Not to mention a customer base demanding always-on, follow-me-everywhere, high-speed applications and services. This webinar will focus on how to ensure an effective trial prior to LTE deployment, mitigating the risks associated with the numerous challenges, and once deployed how to deliver LTE with the QoS expected by subscribers while also finding and fixing service-affecting issues quickly and effectively.

*This is a custom webinar.

Netflix, YouTube and the video tsunami: Controlling the impact of video on your network*
Sponsors: PeerApp
Host: Aditya Kishore, Senior Analyst, Heavy Reading and Charlie Baker, Director of Product Management, PeerApp
Click Here to View Archived Webinar
Over-the-top video is consuming a larger percentage of peak network bandwidth every day. Operators are investing in bandwidth expansion, but this seems merely to increase subscriber appetite for higher-quality and larger downloads. Operators are being pushed into a business model with steep increases in operating costs and dramatically decreasing margins to keep pace with the consumer demand for video.

This webinar will detail how operators are leveraging transparent Internet caching and content delivery networks to increase user quality of experience, optimize the network and gain insight to high-value media content.

*This is a custom webinar
BlackBerry MVS: Business Case for Fixed Mobile Convergence and Unified Communications*
Sponsors: Research In Motion
Host: Berge Ayvazian, Senior Consultant, Heavy Reading
Featured Presenter: John Cash, Enterprise Product Advocate, Platform Product Management Group, Research In Motion
Click Here to View Archived Webinar
BlackBerry Mobile Voice System (MVS) integrates traditional desktop phone systems with BlackBerry mobile smartphones, offering your deskphone functionality on your BlackBerry. With more than 100 million mobile workers in the US workforce more than 70% of calls are forwarded to voicemail. To help address this Blackberry MVS is doing for the corporate PBX what the BES Server did for email. The latest release - BlackBerry MVS 5.0 – allows enterprise BlackBerry users to make and field calls to their office numbers over Wi-Fi in addition to the regular cell phone network. Blackberry MVS 5.0 supports the SIP protocol to enable Voice over Wi-Fi® technology offering a unique platform for fixed mobile convergence to help mobile enterprises "cut the cord.” Using the BlackBerry smartphone as the primary handset for their mobile workers, with Blackberry MVS 5.0 these enterprises can improve productivity and reduce mobile phone costs, while reducing their investment in desktop phones for many IP-based PBX systems. In this webinar, RIM and Heavy Reading will examine the ROI for implementing BlackBerry MVS 5.0.

*This is a custom Webinar

The Advantage of Integrated Router Video Transport Monitoring*
Sponsors: Triveni Digital
Host: Alan Breznick, Senior Analyst, Heavy Reading
Featured Presenter: Ralph Bachofen, Vice President Sales & Marketing, Triveni Digital
Click Here to View Archived Webinar
In today's triple-play architectures, the quality of delivered video services is a critical differentiator among service providers. While some of the quality metrics appropriate for voice and data apply, ensuring quality for video content requires a much more comprehensive set of tools and measurements. As content traverses an IP distribution system, many layers and paths manipulate it before it reaches its destination, and each can cause impairments. Therefore, to assure video quality in a cost-effective manner, assuring the correctness of video/audio transport characteristics is necessary -- such as meeting timing and buffer models, correct signaling of and linkage amongst program elements, and A/V synchronization. The ability to efficiently localize the root cause of impairments is crucial to allow rapid remediation -- detecting the symptoms is not enough.

While an approach depending on standalone intelligent monitoring units can provide significant quality assurance benefits, comprehensive in-router monitoring offers many advantages, including tight integration with the network management/operations support system, the capability to monitor the flows unobtrusively through the core networks at the deep transport level and the ability to perform impairment-driven automated switchover.

This presentation will examine the necessity for comprehensive transport monitoring and the capabilities and benefits of integration of monitoring within routers.

*This is a custom webinar.

Adaptive Streaming and CDN Service Assurance : More than just reading logs!*
Sponsors: IneoQuest
Host: Alan Breznick, Senior Analyst, Heavy Reading and Gino Dion, Vice President, General Manager of Control Plane DPI -- IneoQuest
Click Here to View Archived Webinar
Adaptive Streaming and CDN technologies expose a multitude of new challenges to service providers. Industry studies claim that at least 25 percent of all streams suffer from degradation issues, which lead to a considerable negative impact on brand and revenue. According the same studies, affected users watch between 30 and 80 percent less video than those who don't have problems and 60 percent of frequent online video users are less likely to return to the site or use the service if the viewing experience is poor. Lack of standards and visibility into the various aspects and demarcation points of the service delivery platform can lead to less than desirable customer viewing experiences.

Learn the basics of HTTP-based adaptive streaming and content delivery network architectures and let us show you how to pinpoint these problems in real-time and maximize your service assurance investment with solutions that are cost-effective and scalable. Ineoquest and its world-class partners Envivio and Oracle will educate you on how their Adaptive Streaming and CDN solutions portfolio can provide you with solid and clear results from day one.

*This is a custom webinar.

Delivering Ethernet Services With Dynamic QoS & Robust SLAs
Sponsors: EXFO, RAD Data
Host: Stan Hubbard, Senior Analyst, Heavy Reading; Ganesh Nakhawa, Product Line Manager, EXFO Service Assurance; Eitan Schwartz, VP, Ethernet Access and Pseudowire Technology, RAD Data Communications
Click Here to View Archived Webinar
Enterprises now expect Ethernet service providers to offer affordable dynamic traffic management, increasing their ability to adapt to changing communications requirements and support mission-critical applications. This webinar will focus on how service providers can deliver Ethernet-based solutions with various quality-of-service (QoS) and class-of-service (CoS) guarantees and robust service-level agreements (SLAs) tailored for each customer's unique needs.
Building a More Flexible Optical Network
Sponsors: JDSU
Host: Sterling Perrin, Senior Analyst, Heavy Reading
Featured Speaker: Peter Roorda, Product Line Manager, JDSU
Click Here to View Archived Webinar
The advent of ROADM (reconfigurable optical add-drop multiplexers) that are colorless, directionless and contentionless has operators dreaming of a much more flexible optical network, enabling network operators to lower capital and operational costs. This webinar will provide an update on the current market for more flexible ROADMS and explore how service providers plan to use this new gear to develop new services.
Moving Away From Flat-Rate Mobile Data: How to Profitably Differentiate 4G Data Services*
Sponsors: Amdocs
Host: Carol Wilson, Chief Editor, Events, Light Reading
Featured Presenters:
Guy Hilton, Revenue Management Director Revenue Management, Amdocs
David Chambers: Solution Marketing Director - Mobile, OSS Division, Amdocs
Click Here to View Archived Webinar
The combination of powerful mobile devices and the always-on lifestyle has led to rapid take-up of mobile broadband. The exploding growth in data traffic is challenging service providers as they strive to manage capacity on their networks. As a result, they are seeing a dramatic impact on their financial bottom lines and their future abilities to turn data into a profitable business. Service providers are currently faced with three primary concerns:
  • How can they quickly and effectively build out capacity to meet demand?
  • How can they align end-user charges to costs in a meaningful way?
  • What opportunities do service providers have to monetize their network services, especially for premium and demanding applications?
Addressing these issues holistically by considering capacity, charging and policy capabilities together will enable new and advanced monetization models to emerge. Join this session to learn more about:
  • Managing rapid network build and capacity expansion
  • Effective capacity management for data networks
  • The data-monetization challenge
  • How charging and policy management can address data monetization challenges
  • What new monetization models are enabled by integrating charging and policy management

*This is a custom webinar.

Case Studies In Scaling Ethernet Backhaul
Sponsors: Ceragon Networks, Ciena
Host: Patrick Donegan, Senior Analyst, Heavy Reading. Ran Avital, VP Strategic and Product Marketing, Ceragon Networks. Andy Walker, Director of Portfolio Solutions, Ciena.
Click Here to View Archived Webinar
As operators begin to scale their initial packet backhaul implementations from a few hundred cell sites to several thousand, this webinar will explore key requirements in scaling packet backhaul implementations. Industry leaders in this area will discuss technological and operational competencies that operators need to draw on to be able to scale their packet backhaul effectively and will share detailed case studies of the progress being made on the ground by lead customers.
The Need for Speed: Navigating the 40/100G Market*
Sponsors: Anritsu
Host: Sterling Perrin, Senior Analyst, Heavy Reading. Daniel Gonzalez, Digital/Optical Field Application Engineer, Anritsu.
Click Here to View Archived Webinar
High speed optical communication is in demand and continues to increase rapidly as consumer requirements, such as high-definition video over IP, fuels the bandwidth explosion. To keep up with ever-expanding IP traffic, significant research and investment into commercialization of next generation 40 & 100 Gigabit technology is gaining pace. IEEE and ITU-T are focusing on standards for next generation networking, telecommunications and ultrafast PC interconnects and new test applications and requirements are being sought to address higher data rates. This timely and comprehensive webinar defines the high-speed market as a whole, identifies new test applications and the inherent challenges, and provides a look at current test solutions addressing the emerging requirements.

*This is a custom webinar.
New Realities of Real-Time Analytics in Telecom*
Sponsors: Sybase
Host: Neil McGovern, Director of Marketing and Strategy at Sybase, an SAP Company
Featured Presenter: Sheryl Kingstone, Director at Yankee Group
Click Here to View Archived Webinar
The hyper-convergence of Internet, media, mobility and devices is driving a fundamental transformation in the Communication Service Providers (CSPs) industry. Only those who can provide differentiated services that satisfy the constantly evolving demands of both consumers and businesses will survive.

To truly deliver on the vision of the ultimate customer experience requires up-to-the-moment situational awareness. CSPs must depend on real-time analytics to speed the creation of unique product and service bundles, to optimize networks in a way that reduces churn, and to provide highly customer-centric services and support.

Join Sheryl Kingstone of Yankee Group and Neil McGovern of Sybase, an SAP Company, to learn how real-time analytics is being implemented by a broad range of CSPs, and where real-time analytics can yield the most value based on recent Yankee Group survey data.

During this 45-minute complimentary Webinar you will learn why CSPs are turning to real-time analytics and complex event processing as a way to gain faster insight into data -- even as it changes moment to moment.

*This is a custom Webinar

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Events
Carrier Cloud Forum Collocated with Cloud Connect
Monday, February 13, 2012
Santa Clara Convention Center, Santa Clara
Cable Next-Gen Broadband Strategies: Wideband, Wireless, PON & Beyond
Tuesday, March 20, 2012
The Cable Center, Denver
Ethernet Europe 2012
Tuesday & Wednesday April 17 & 18, 2012
Hilton Munich Park Hotel, Munich, Germany
Strategic Opportunities in Service Provider Wi-Fi
Tuesday, April 24, 2012
The Landmark, London, U.K.
Tower Technology Summit Collocated at International CTIA Wireless
Tuesday, Wednesday, & Thursday
May 8-10th, 2012
Morial Convention Center, New Orleans
White Papers SPONSORED CONTENT
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Resource Library SPONSORED CONTENT
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