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Verizon Beta Tests IPTV, Stays Mum on Launch

Mari Silbey

Verizon's been on a very slow roll with its next-gen IPTV service, but the telco is inching forward with the start of extended beta testing in recent weeks.

As first reported by DSLReports, Verizon Communications Inc. (NYSE: VZ) has been reaching out to select customers to offer a free year of Fios video, voice and data services in exchange for participation in a trial of the new IPTV product. Verizon has confirmed the beta test, saying "We are currently testing new advanced TV features with a select group of employees and customers," but also that "We don't have any additional information to share right now."

One Fios customer, who posted this week on the DSLReports Verizon user forum, noted that his trial service includes "Instant Internet" access, which means gigabit broadband speeds. Verizon finally launched gigabit service in April, and today says the high-end broadband tier is available to over 8 million homes in parts of New York, New Jersey, Philadelphia, Richmond, Va., Hampton Roads, Va., Boston, Providence and Washington, D.C. (See Verizon Fios Finally Goes Gigabit.)

New Verizon IPTV gateway on left, and positioned next to old Fios gateway on right
New Verizon IPTV gateway on left, and positioned next to old Fios gateway on right

Verizon has been teasing its IPTV service -- which is different from the company's existing hybrid QAM/IP Fios service -- for years, but it unveiled critical new details at Mobile World Congress in February. Notably, Verizon has designed its own hardware for the service, which includes a gateway that combines a home router with an optical network terminal (ONT), and embeds IoT radios. Set-tops include a DVR box and multiple non-DVR clients with wired and/or WiFi connectivity.

New Verizon IPTV set-tops
New Verizon IPTV set-tops

On the software side, the new IPTV user interface includes personalization features, support for online video services and integration with voice control technology. A Verizon executive also said in February that the company plans to provide a three-day look-back feature, offering customers without a DVR set-top access to recent TV broadcasts during a short on-demand window. (See This Is the New Fios TV From Verizon.)

Want to know more about video and TV market trends? Check out our dedicated video services content channel here on Light Reading.

Verizon should have had an advantage over competitors in the race to deliver IPTV services because of its existing hybrid video system and the broadband capacity available throughout its fiber-to-the-home footprint. However, the company has dithered for years, failing to make the most of its assets including IP video technology acquired from Intel Corp. (Nasdaq: INTC) in 2014. (See Why Did Verizon Buy OnCue?)

At Mobile World Congress, one Verizon executive told Light Reading that the company's new IPTV service would be commercially available before the end of the first quarter, but another suggested that the launch was likely to be postponed until later in the year. Light Reading has now heard from a third source close to the business that internal discussions suggest the launch has been pushed out until at least September.

— Mari Silbey, Senior Editor, Cable/Video, Light Reading

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User Rank: Light Sabre
6/16/2017 | 3:18:48 PM
Any impressions you can offer? I'm particularly curious about that new combination router and ONT....
steve q
steve q,
User Rank: Light Sabre
6/7/2017 | 10:13:32 PM

Hi I hope you enjoy the new service but I work on a beta team that is has been testing this and a even newer system that will be using the fiber jumper . The plan will be for those house that can be changed over to the project in Boston ma,will happen in other town's. Then Verizon will be able to give everyone fiber ip/tv service. They are hoping to use apps to move outside the stb so you can use the router as a hardware to storage your TV program.

User Rank: Light Beer
6/7/2017 | 5:12:02 PM
Just received my IPTV trial set-up today(6/7) though I haven't installed it. I am involved in a 3 month trial where I get free services for the duration. I haven't heard about a free year for a trial period. Price point seems to significantly lower once the roll out comes.
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