It looks like C-COR's big bet on operations support system (OSS) software may be starting to pay off. The company announced an enterprise-wide agreement with Time Warner Cable today. Through the deal, the MSO will integrate C-COR's Network Service Manager solution in all its cable systems. NSM enables MSOs to proactively monitor their entire service delivery infrastructure, offering root cause analysis capabilities to quickly diagnose system failures. Additionally, NSM offers several bandwidth and service usage management tools. These capabilities are critical for MSOs like Time Warner that are widely deploying VoIP services. Time Warner Cable's Oceanic and San Diego divisions already use C-COR's NSM.
C-COR expanded its OSS solution set by snapping up Stargus Inc. for $17 million and Alopa Networks for $15 million in mid 2004.
A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.