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Solution Delivers Full-Featured Telephony Experience with Voice. New service includes voice, IM, presence, video, and SMS text across both desktop and mobile devices.

MegaPath Launches Managed UC Services

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Light Reading
8/25/2014
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Pleasanton, Calif. – MegaPath Corporation, a provider of managed voice, data, security, and cloud services in North America, today announced the launch of its Unified Communications service, integrating its IP voice telephony capabilities with enhanced collaboration features, such as screen sharing, presence, instant messaging, SMS text messaging, and video conferencing.

Unified Communications is available as an add-on to MegaPath’s Hosted Voice service. The combined solution includes telephony capabilities with over 50 calling and mobility features, such as voicemail transcribed as email, call recording, and conferencing, as well as the following Unified Communications capabilities:

  • Presence – Users can see the availability of their colleagues within the MegaPath softphone client to aid in successful and swift communications. Employees can also set their presence status so their contacts know how and when to reach them, and establish unique presence status privacy rules for individual contacts.
  • Instant Messaging – Users can send and receive instant messages to their corporate contacts and colleagues as one-on-one or group conversations, avoiding phone tag and lengthy delays on email responses.
  • Video Calling – With face-to-face conversations, users can see real-time reactions of colleagues, prospects, and customers, resulting in more personalized conversations and better meeting engagement.
  • Screen Sharing – Users can invite up to 100 colleagues to view their desktop screen without requiring attendees to install a client. Employees initiate the screen share and text or IM the meeting link from within the same program. Attendees simply click a link to join.
  • SMS Text Messaging – Users can text their contacts using their Business VoIP phone number instead of their personal cell numbers from within the UC client across their devices. Additionally, employees can leverage free WiFi to chat with colleagues and customers in real-time without incurring the traditional fees for similar services from a wireless provider.

MegaPath Inc.

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Robin Bull
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Robin Bull,
User Rank: Light Beer
8/27/2014 | 3:22:03 PM
Price?
I'm curious on the price for the UC service. Thinking in terms of cost / benefit analysis, is this a product that will be affordable for small businesses? Will it be something that business owners can pick and choose the services involved or is it just all one product? For small businesses that need an affordable method of online collaboration and file sharing, they have another option. Our product is called Mikogo. We offer secure file sharing and online collaboration in an impressive number of languages. It's available as a light install and your participants can just use it from the website if they so choose. We'd love to hear from those considering this service or from lightreading.com members on our product. :)
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