Light Reading

Cox Restores Big Email Outage

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
12/17/2012
50%
50%
Repost This

Welcome to today's broadband and cable news roundup.

  • Cox Communications Inc. has restored email service as of 6:30 a.m. ET Monday following a storage failure on early Friday night that knocked out access for customers in Cox's East Coast and Midwest cable systems, a spokesman says via email. Cox had restored email service to about 55 percent of affected customers as of 11 p.m. ET Sunday. The operator has been queuing all emails received since Friday, and is now delivering those messages "gradually," but not necessarily in chronological order now that access has been restored. That queuing process could take several days to complete, the company said. Cox said there's "no indication that a security breach" was the cause of the outage, as "the issue is with our email platform." With the system now restored, Cox is moving ahead with a plan to replace its email storage platform equipment and "implement measures to prevent a reoccurrence of these issues."

  • Dutch MSOs Ziggo B.V. and UPC Broadband have dropped out of the bidding for Long Term Evolution (LTE) spectrum because the price was getting too high "given the additional revenues they expected to get from owning a license." The MSOs, which formed a joint venture for the bidding, said they will instead expand their mobile offerings using already-acquired 2.6MHz spectrum, via Wi-Fi and through their existing MVNO deals.

  • Avail-TVN has unleashed a subscription video-on-demand (S-VOD) service called ViewNow that features "thousands" of hours of movies in standard- and high-definition format for set-tops as well as connected devices such as PCs, tablets and smartphones. Avail-TVN has already notched ViewNow distribution deals for Verizon Communications Inc. (NYSE: VZ) FiOS and Redbox Instant By Verizon, a subscription multi-screen movie service slated for a national launch early next year. ViewNow uses adaptive bitrate (ABR) to ensure that the video steams continue to flow even as bandwidth levels fluctuate. (See Verizon/Redbox Take a Swing at Netflix.)

  • Content delivery network (CDN) giant Akamai Technologies Inc. (Nasdaq: AKAM) is going back to its roots with word that company founder and Chief Scientist Dr. Tom Leighton will be elevated to CEO effective Jan. 1, 2013. Leighton, who co-founded Akamai in 1998, will succeed Paul Sagan, who announced plans earlier this year that he would step down by the end of 2013. Leighton and Sagan will both remain Akamai directors, with Sagan taking on the additional role of senior advisor.

    — Jeff Baumgartner, Site Editor, Light Reading Cable

    (1)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View
    Jeff Baumgartner
    50%
    50%
    Jeff Baumgartner,
    User Rank: Light Beer
    1/10/2013 | 4:00:09 AM
    re: Cox Restores Big Email Outage


    It has not been a good couple of weeks for U.S. MSOs when it comes to email outages. Suddenlink recently had to dig out of one as well, with the culprit being an "extensive failure of hardware" in Openwave's system.  JB


     

    Flash Poll
    LRTV Custom TV
    Optimizing SDN & NFV Architectures Through Application Awareness

    4|23|14   |   6:24   |   (0) comments


    Jerome Tollet, CTO at Qosmos, explains how network equipment vendors and operators deploying SDN and NFV can take advantage of network intelligence delivered by DPI to strengthen products and services.
    LRTV Custom TV
    Wind River Demonstrates Carrier-Grade Software for NFV

    4|22|14   |   5:00   |   (0) comments


    Wind River VP of Product Management, Glenn Seiler, takes a look the industry's first and only complete NFV software platform designed specifically for the unique carrier-grade and high-performance needs of telecom networks.
    LRTV Documentaries
    Cable Eyes Big Technology Shifts

    4|16|14   |   03:02   |   (4) comments


    US cable engineers are facing a lot of heavy lifting in the coming years, notes Light Reading Cable/Video Practice Leader Alan Breznick.
    LRTV Custom TV
    Maximizing Customer Experience & Assuring Service Delivery in an IP World

    4|15|14   |   4:57   |   (0) comments


    Steven Shalita, VP of Marketing, NetScout Systems, Inc., discusses the challenges cable/MSO operators face in assuring the delivery of new IP-based services. Key points include the value of proactively managing performance, and using rich analytics and operational intelligence to better understand service and usage trends, make smarter business decisions and ...
    LRTV Documentaries
    Bye-Bye DVD: Consumers Embrace Digital Video

    4|10|14   |   04:17   |   (7) comments


    Veteran video analyst Colin Dixon, founder and principal analyst of nScreenMedia, says research shows 56% are using digital video already.
    LRTV Documentaries
    Video: TW Cable Puts Multicast Gateways to the Test

    4|8|14   |   04:13   |   (1) comment


    Tom Gonder, a chief architect at Time Warner Cable, explains how its trial of multicast gateways is impacting IP-based video plans.
    LRTV Custom TV
    Managing & Monetizing Big Data in Operator Environments

    4|7|14   |     |   (1) comment


    At Mobile World Congress, Gigamon's Director of Service Provider Solutions, Andy Huckridge, and Heavy Reading Analyst Sarah Wallace discuss the 'big data' issues facing carriers and operators today.
    LRTV Huawei Video Resource Center
    Data Center Energy – Build Your Data Center in a Modular Way

    4|7|14   |   2:13   |   (0) comments


    Dr. Fang Liangzhou, VP Network Energy Product Line, shared his thoughts about the challenges for data centers during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Agile Network Solution – An Overview of Huawei's Agile Network Solution

    4|7|14   |   2:31   |   (0) comments


    Ajay Gupta, Director of Product Marketing, Networking Product Line, gives an overview of the Agile Network Solutions during CeBIT 2014.
    LRTV Huawei Video Resource Center
    Huawei’s eLTE Voice Trunking, Video and Data Applied for Railways

    4|7|14   |   1:38   |   (0) comments


    Gottfried Winter is the Sales Director at Funkwerk, a German specialist in GSM-r terminals and a long-time partner of Huawei. At CeBIT 2014, Winter talks to Light Reading about this partnership and the integration of enhanced voice trunking, video and data functions.
    LRTV Huawei Video Resource Center
    LeaseWeb Speaks Highly of Huawei's Datacenter Products

    4|7|14   |   1:37   |   (0) comments


    Rene Olde Olthof, Operations Director LeaseWeb, talks about the next data center transformation during CeBIT 2014.
    LRTV Documentaries
    Comcast: Reshaping the Cable Network Architecture

    4|3|14   |   07:11   |   (8) comments


    Shamim Akhtar, Comcast's architect and senior director of network strategy, explains why the cable company is moving to a more distributed network architecture.
    Hot Topics
    WhatsApp Threatens Carrier VoLTE
    Sarah Reedy, Senior Editor, 4/18/2014
    The Hungry, Hungry Cloud
    Dan Jones, Mobile Editor, 4/22/2014
    Who's Ready to Play Broadband?
    Carol Wilson, Editor-at-large, 4/21/2014
    FCC's 'Middle Ground' Already Under Attack
    Carol Wilson, Editor-at-large, 4/24/2014
    AT&T Gets 81% of Subs Off Unlimited Data
    Sarah Reedy, Senior Editor, 4/22/2014
    Like Us on Facebook
    Twitter Feed