& cplSiteName &

Cox Restores Big Email Outage

Jeff Baumgartner
LR Cable News Analysis
Jeff Baumgartner
12/17/2012
50%
50%

Welcome to today's broadband and cable news roundup.

  • Cox Communications Inc. has restored email service as of 6:30 a.m. ET Monday following a storage failure on early Friday night that knocked out access for customers in Cox's East Coast and Midwest cable systems, a spokesman says via email. Cox had restored email service to about 55 percent of affected customers as of 11 p.m. ET Sunday. The operator has been queuing all emails received since Friday, and is now delivering those messages "gradually," but not necessarily in chronological order now that access has been restored. That queuing process could take several days to complete, the company said. Cox said there's "no indication that a security breach" was the cause of the outage, as "the issue is with our email platform." With the system now restored, Cox is moving ahead with a plan to replace its email storage platform equipment and "implement measures to prevent a reoccurrence of these issues."

  • Dutch MSOs Ziggo B.V. and UPC Broadband have dropped out of the bidding for Long Term Evolution (LTE) spectrum because the price was getting too high "given the additional revenues they expected to get from owning a license." The MSOs, which formed a joint venture for the bidding, said they will instead expand their mobile offerings using already-acquired 2.6MHz spectrum, via Wi-Fi and through their existing MVNO deals.

  • Avail-TVN has unleashed a subscription video-on-demand (S-VOD) service called ViewNow that features "thousands" of hours of movies in standard- and high-definition format for set-tops as well as connected devices such as PCs, tablets and smartphones. Avail-TVN has already notched ViewNow distribution deals for Verizon Communications Inc. (NYSE: VZ) FiOS and Redbox Instant By Verizon, a subscription multi-screen movie service slated for a national launch early next year. ViewNow uses adaptive bitrate (ABR) to ensure that the video steams continue to flow even as bandwidth levels fluctuate. (See Verizon/Redbox Take a Swing at Netflix.)

  • Content delivery network (CDN) giant Akamai Technologies Inc. (Nasdaq: AKAM) is going back to its roots with word that company founder and Chief Scientist Dr. Tom Leighton will be elevated to CEO effective Jan. 1, 2013. Leighton, who co-founded Akamai in 1998, will succeed Paul Sagan, who announced plans earlier this year that he would step down by the end of 2013. Leighton and Sagan will both remain Akamai directors, with Sagan taking on the additional role of senior advisor.

    — Jeff Baumgartner, Site Editor, Light Reading Cable

    (1)  | 
    Comment  | 
    Print  | 
  • Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
    Jeff Baumgartner
    50%
    50%
    Jeff Baumgartner,
    User Rank: Light Beer
    1/10/2013 | 4:00:09 AM
    re: Cox Restores Big Email Outage


    It has not been a good couple of weeks for U.S. MSOs when it comes to email outages. Suddenlink recently had to dig out of one as well, with the culprit being an "extensive failure of hardware" in Openwave's system.  JB


     

    Featured Video
    From The Founder
    The world of virtualization is struggling to wrench itself away from the claws of vendor lock-in, which runs counter to everything that NFV stands for.
    Flash Poll
    Upcoming Live Events
    March 20-22, 2018, Denver Marriott Tech Center
    March 22, 2018, Denver, Colorado | Denver Marriott Tech Center
    March 28, 2018, Kansas City Convention Center
    April 4, 2018, The Westin Dallas Downtown, Dallas
    April 9, 2018, Las Vegas Convention Center
    May 14-16, 2018, Austin Convention Center
    May 14, 2018, Brazos Hall, Austin, Texas
    September 24-26, 2018, Westin Westminster, Denver
    October 9, 2018, The Westin Times Square, New York
    October 23, 2018, Georgia World Congress Centre, Atlanta, GA
    November 8, 2018, The Montcalm by Marble Arch, London
    November 15, 2018, The Westin Times Square, New York
    December 4-6, 2018, Lisbon, Portugal
    All Upcoming Live Events
    Hot Topics
    Has Europe Switched to a Fiber Diet? Not Yet...
    Ray Le Maistre, Editor-in-Chief, 2/15/2018
    Will China React to Latest US Huawei, ZTE Slapdown?
    Ray Le Maistre, Editor-in-Chief, 2/16/2018
    Net Neutrality: States' Rights vs. the FCC
    Mari Silbey, Senior Editor, Cable/Video, 2/13/2018
    IBM, Microsoft Duke It Out Over Chief Diversity Hire
    Sarah Thomas, Director, Women in Comms, 2/15/2018
    5G: The Density Question
    Dan Jones, Mobile Editor, 2/15/2018
    Animals with Phones
    Live Digital Audio

    A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

    Like Us on Facebook
    Twitter Feed