& cplSiteName &
Video

Service Innovation: Crucial for Mobile Operators

2/10/2014
50%
50%
Ahead of Mobile World Congress, Heavy Reading chief analyst Graham Finnie discusses one of the key challenges facing mobile network operators today – service innovation.
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
alan@alanquayle.com
50%
50%
alan@alanquayle.com,
User Rank: Lightning
2/11/2014 | 9:30:35 AM
Re: As Graham points out, this is a very big deal...
As telcos have closed down their app stores, and their websites are worse than useless on selling services.  Most have a 3 line description and then expect customers to sign-up immediately for a fee.  What about trial to buy, or freemium?  What about channel partners?  What about focusing on letting though a small fraction of the 1000s of services operators get pitched every year?

Check out the litany of excuses new services face in telcos, http://alanquayle.com/2013/09/staring-abyss/

Also the institutions that should be supporting service innovation across the industry are focused on weird standards-based approaches where standards are irrelevant if not detrimental, and with a clique of vendors rather than the industry.

At the request of some telcos, vendors and developers we ran TADSummit last year, www.tadsummit.com, and in June will be running, www.tadhack.com, a global event driven and created by the grassroots of the industry that helps developers discover the latest tools and technologies to add communications to their applications, services and business processes.  As well as compete for $20k in prizes.
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf

 
MordyK
50%
50%
MordyK,
User Rank: Light Sabre
2/11/2014 | 1:31:17 AM
Re: As Graham points out, this is a very big deal...
Enterprise is a really interesting space, but the same capabilities that enable enterprise "innovation" can also be enabled for consumer and M2M. This is similar to the way VC's allocate funds to both consumer and enterprise products, which allows them to get the rewards from both.
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/11/2014 | 12:27:07 AM
Re: As Graham points out, this is a very big deal...
@smkinoshita: Well there are many if they focus properly. I too believe that it should target the wide market. Innovations should come in a big manner. What my point is that you cannot lag behind for long since there are many competitors in the market. So if you do not invent new things that capture the eye of the users, you will be thrown out from the market.     
smkinoshita
50%
50%
smkinoshita,
User Rank: Light Sabre
2/11/2014 | 12:19:59 AM
Re: As Graham points out, this is a very big deal...
@anthony.nima:  What kind of innovations do you see coming down the pipe?  I've read that the future is in mobile data and I can see that in day-to-day operations of many organizations.  (In my experience it's been a need to access data and analytics anywhere.)

I've heard is suggested that one such innovation focuses on customizing packages based on clients, but the video article suggests that there's a wide range of innovations that will be required.  Thoughts?
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/10/2014 | 11:04:53 PM
Re: As Graham points out, this is a very big deal...
I feel innovation is something which has to be done on a regular basis right now. It was in the good old days that innovation comes as a surprise once in couple of years but right now every hour there are many things moving out and coming in so the competition is very high. If you cannot innovate then you are virtually thrown out of the market by the customers itself. 
Art King
50%
50%
Art King,
User Rank: Lightning
2/10/2014 | 12:51:57 PM
Re: As Graham points out, this is a very big deal...
In the Enterprise space there are significant opportunities that both play to strength of operators (templated services and scaling). We like the Enterprise space because getting work done usually trumps cost avoidance (consumer behavior). As Enterprises have majority of devices perpetually on wireless tech of one sort or another, Enterprise IT could move much of IT plumbing to Managed Services, exit operations, and migrate to an architecture/service delivery governance role.  
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
2/10/2014 | 9:53:38 AM
As Graham points out, this is a very big deal...
As Graham points out, the development and successful marketing of new services and applications is the lifeblood of the ENTIRE MOBILE SECTOR -- the operators have got to get this right!!
From The Founder
Kicking off BCE 2017, Light Reading founder Steve Saunders lays blame for NFV's slow ramp-up and urges telecom to return to old-fashioned standards building and interoperability.
Flash Poll
Live Streaming Video
Charting the CSP's Future
Six different communications service providers join to debate their visions of the future CSP, following a landmark presentation from AT&T on its massive virtualization efforts and a look back on where the telecom industry has been and where it's going from two industry veterans.
LRTV Interviews
CenturyLink: Let's Get Past SD-WAN Hype

6|23|17   |   04:02   |   (0) comments


Technology becomes a "shiny object" unless it's properly focused on solving business needs for enterprise customers, says Bill Grubbs, network solutions architect for CenturyLink. He explains to Light Reading why SD-WAN deployments have to be tailored to specific needs – and more.
Women in Comms Introduction Videos
Infinera's Sales Director Paints Tech's Big Picture

6|21|17   |   4:14   |   (1) comment


Shannon Williams, Infinera's director of sales, shares how she achieves work's many balancing acts -- between her role and the broader company, today and tomorrow's tech and more.
LRTV Custom TV
SD-WAN Innovation & Trends

6|20|17   |     |   (0) comments


Versa CEO Kelly Ahuja discusses with Carol Wilson the current status and trends in the SD-WAN market, Versa's innovation around building a software platform with broad contextualization, and the advantages that startups can bring to the SD-WAN market.
LRTV Interviews
Ovum's Dario Talmesio on 5G in Europe

6|20|17   |   02:16   |   (0) comments


At 5G World 2017, Dario Talmesio, principal analyst and practice leader on Ovum's fixed and mobile telecoms European team, explains the emerging trends amongst European operators as they prepare for 5G.
LRTV Custom TV
Putting Power on a Pedestal

6|19|17   |     |   (0) comments


ARRIS's John Ulm says a major accomplishment of SCTE•ISBE's Energy 2020 program is increased focus on power cost and consumption, including inclusion of energy requirements in operators' RFPs and RFIs.
LRTV Custom TV
Gigabit Access: The Last-Mile Pipe for All Future Services

6|19|17   |     |   (0) comments


A Gigabit access platform being deployed today must be able to deliver all types of services to an increasing number of devices. A non-blocking architecture is necessary to support the ever-increasing growth in bandwidth demand. The Huawei Gigabit access solution is based on a distributed design that is fully scalable to deliver a unprecedented performance.
LRTV Custom TV
Key Factors to Successfully Deploy an SD-WAN Service

6|19|17   |     |   (0) comments


As service providers transition their SD-WAN solution from trials and limited deployments into production at large scale, there are important considerations to successfully operationalize these solutions and realize their full potential, without adding complexity, introducing uncertainty or disrupting current business operations. Sunil Khandekar, CEO and Founder ...
LRTV Custom TV
IoT Solutions: Rational Exuberance

6|19|17   |     |   (0) comments


IoT solutions are morphing from hype into viable business opportunities. Huawei has the platform and ecosystem support to help carriers successfully address new business opportunities in the IoT space.
LRTV Custom TV
Realizing ICN as a Network Slice for Mobile Data Distribution

6|19|17   |     |   (1) comment


Network slicing in 5G allows the potential introduction of new network architectures such as Information-centric Networks (ICN) as a slice, managed over a shared pool of compute, storage and bandwidth resource. Services over an ICN slice can benefit from many architectural features such as Name Based Networking, Security, Multicasting, Multi-homing, Mobility, ...
LRTV Interviews
Ovum's Mike Roberts on 5G Uptake

6|19|17   |   04:08   |   (0) comments


Mike Roberts, research director for Ovum's service provider markets group, explains why he has boosted his 5G subscriptions forecast.
LRTV Interviews
AT&T's Hubbard on Intersection of SD-WAN & MPLS

6|15|17   |     |   (0) comments


Rick Hubbard, SVP of Network Product Management for AT&T Business Solutions, discusses how AT&T's approach to SD-WAN fits in with its overall virtualization strategy, explains how SD-WAN can improve enterprise customers' use of the cloud and addresses the intersection of SD-WAN and MPLS.
Telecom Innovators Video Showcase
Keep Connected IoT Devices Under Control With Allot

6|15|17   |     |   (0) comments


Allot AVP of International Pre-Sales, Daniel Keidar, explains how communications service providers can protect infrastructure and service availability from flooding attacks caused by malfunctioning or bot-infected devices connected to their network.
Upcoming Live Events
October 18, 2017, Colorado Convention Center - Denver, CO
November 1, 2017, The Montcalm Marble Arch
November 1, 2017, The Montcalm Marble Arch
November 30, 2017, The Westin Times Square
All Upcoming Live Events
Infographics
With the mobile ecosystem becoming increasingly vulnerable to security threats, AdaptiveMobile has laid out some of the key considerations for the wireless community.
Hot Topics
Netflix's Lesson in Culture Expectation Settings
Sarah Thomas, Director, Women in Comms, 6/21/2017
Kalanick Steps Down as Uber CEO
Sarah Thomas, Director, Women in Comms, 6/21/2017
No Imagination: UK Chip Biz Goes Up for Sale
Iain Morris, News Editor, 6/22/2017
Buy American: Will It Affect the Telecom Sector?
Dan Jones, Mobile Editor, 6/21/2017
Like Us on Facebook
Twitter Feed
BETWEEN THE CEOs - Executive Interviews
Following a recent board meeting, the New IP Agency (NIA) has a new strategy to help accelerate the adoption of NFV capabilities, explains the Agency's Founder and Secretary, Steve Saunders.
One of the nice bits of my job (other than the teeny tiny salary, obviously) is that I get to pick and choose who I interview for this slot on the Light Reading home ...
Animals with Phones
Live Digital Audio

Playing it safe can only get you so far. Sometimes the biggest bets have the biggest payouts, and that is true in your career as well. For this radio show, Caroline Chan, general manager of the 5G Infrastructure Division of the Network Platform Group at Intel, will share her own personal story of how she successfully took big bets to build a successful career, as well as offer advice on how you can do the same. We’ll cover everything from how to overcome fear and manage risk, how to be prepared for where technology is going in the future and how to structure your career in a way to ensure you keep progressing. Chan, a seasoned telecom veteran and effective risk taker herself, will also leave plenty of time to answer all your questions live on the air.