Light Reading
Video

Service Innovation: Crucial for Mobile Operators

50%
50%
Ahead of Mobile World Congress, Heavy Reading chief analyst Graham Finnie discusses one of the key challenges facing mobile network operators today – service innovation.
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
alan@alanquayle.com
50%
50%
alan@alanquayle.com,
User Rank: Light Beer
2/11/2014 | 9:30:35 AM
Re: As Graham points out, this is a very big deal...
As telcos have closed down their app stores, and their websites are worse than useless on selling services.  Most have a 3 line description and then expect customers to sign-up immediately for a fee.  What about trial to buy, or freemium?  What about channel partners?  What about focusing on letting though a small fraction of the 1000s of services operators get pitched every year?

Check out the litany of excuses new services face in telcos, http://alanquayle.com/2013/09/staring-abyss/

Also the institutions that should be supporting service innovation across the industry are focused on weird standards-based approaches where standards are irrelevant if not detrimental, and with a clique of vendors rather than the industry.

At the request of some telcos, vendors and developers we ran TADSummit last year, www.tadsummit.com, and in June will be running, www.tadhack.com, a global event driven and created by the grassroots of the industry that helps developers discover the latest tools and technologies to add communications to their applications, services and business processes.  As well as compete for $20k in prizes.
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf
a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools and technologies in one event for both education and competition. - See more at: http://alanquayle.com/2014/02/tadhack-launched/#sthash.Ses7Msmf.dpuf

 
MordyK
50%
50%
MordyK,
User Rank: Light Sabre
2/11/2014 | 1:31:17 AM
Re: As Graham points out, this is a very big deal...
Enterprise is a really interesting space, but the same capabilities that enable enterprise "innovation" can also be enabled for consumer and M2M. This is similar to the way VC's allocate funds to both consumer and enterprise products, which allows them to get the rewards from both.
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/11/2014 | 12:27:07 AM
Re: As Graham points out, this is a very big deal...
@smkinoshita: Well there are many if they focus properly. I too believe that it should target the wide market. Innovations should come in a big manner. What my point is that you cannot lag behind for long since there are many competitors in the market. So if you do not invent new things that capture the eye of the users, you will be thrown out from the market.     
smkinoshita
50%
50%
smkinoshita,
User Rank: Light Sabre
2/11/2014 | 12:19:59 AM
Re: As Graham points out, this is a very big deal...
@anthony.nima:  What kind of innovations do you see coming down the pipe?  I've read that the future is in mobile data and I can see that in day-to-day operations of many organizations.  (In my experience it's been a need to access data and analytics anywhere.)

I've heard is suggested that one such innovation focuses on customizing packages based on clients, but the video article suggests that there's a wide range of innovations that will be required.  Thoughts?
anthony.nima
50%
50%
anthony.nima,
User Rank: Light Beer
2/10/2014 | 11:04:53 PM
Re: As Graham points out, this is a very big deal...
I feel innovation is something which has to be done on a regular basis right now. It was in the good old days that innovation comes as a surprise once in couple of years but right now every hour there are many things moving out and coming in so the competition is very high. If you cannot innovate then you are virtually thrown out of the market by the customers itself. 
Art King
50%
50%
Art King,
User Rank: Light Beer
2/10/2014 | 12:51:57 PM
Re: As Graham points out, this is a very big deal...
In the Enterprise space there are significant opportunities that both play to strength of operators (templated services and scaling). We like the Enterprise space because getting work done usually trumps cost avoidance (consumer behavior). As Enterprises have majority of devices perpetually on wireless tech of one sort or another, Enterprise IT could move much of IT plumbing to Managed Services, exit operations, and migrate to an architecture/service delivery governance role.  
Ray@LR
50%
50%
Ray@LR,
User Rank: Blogger
2/10/2014 | 9:53:38 AM
As Graham points out, this is a very big deal...
As Graham points out, the development and successful marketing of new services and applications is the lifeblood of the ENTIRE MOBILE SECTOR -- the operators have got to get this right!!
Educational Resources
sponsor supplied content
Educational Resources Archive
Flash Poll
From The Founder
Anshul Sadana answers questions from Steve Saunders, Light Reading's founder and CEO, about Arista's CloudVision, a global cloud network controller for workload orchestration and workflow automation delivering a turnkey solution for cloud networking.
Live Streaming Video
CLOUD / MANAGED SERVICES: Prepping Ethernet for the Cloud
Moderator: Ray LeMaistre Panelists: Jeremy Bye, Leonard Sheahan
Between the CEOs
Video Exclusive With Basil Alwan, Alcatel-Lucent

7|24|15   |   26:44   |   (2) comments


Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
LRTV Custom TV
VDF: Enable the Financial With Mobile Money

7|20|15   |   06:53   |   (0) comments


Ian Ravenscroft discusses how operators can expand to occupy the entire digital services value chain through service innovation.
LRTV Custom TV
Telefónica on OSS Transformation

7|20|15   |   06:01   |   (0) comments


Jose Gonzales discusses the details of Telefónica's operation transformation program.
LRTV Custom TV
Judi Achmadi on Huawei's Cloud Storage Solution

7|20|15   |   03:33   |   (0) comments


Judi discusses the key business goals of TelekomSigma's public cloud service and how Huawei's solution helps them address challenges.
LRTV Custom TV
KPN Enlightening Digital Business & IT Transformation

7|20|15   |   06:19   |   (0) comments


Rob de Beer discusses the changes that operators need to make with service innovation now coming from the Internet world.
LRTV Custom TV
Stratus Telco-Grade Cloud Solutions & NFV

7|20|15   |   07:34   |   (0) comments


Ali Kafel from Stratus Technologies addresses high-availability concerns within the telco industry with a solution that enables telcos to provide high-availability and stateful fault-tolerance using a software-based approach.
LRTV Documentaries
The Six Million Dollar Business Man

7|20|15   |   01:52   |   (0) comments


Steve Saunders, publisher. A man barely alive after an acquisition malfunction imploded the company he founded. Gentlemen, we can rebuild Light Reading. Better, faster, stronger.
Between the CEOs
CEO Chat With Anukool Lakhina, Guavus

7|20|15   |   38:51   |   (1) comment


Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
LRTV Custom TV
IBM's Flash Storage With Intel QuickAssist

7|20|15   |   03:18   |   (0) comments


Intel's Bev Crair and IBM's Eric Herzog discuss how IBM's V9000 Flash Storage System has helped customers around the world. Featuring real-time compression powered by Intel QuickAssist Technology, the V9000 is a next-gen flash storage solution.
LRTV Huawei Video Resource Center
Thailand's AIS: Transforming to an FMC Operator

7|17|15   |   4:53   |   (0) comments


Saran Phaloprakarn, Senior VP of Fixed Broadband Business Management of Thailand's AIS, was a keynote speaker at the first Asia-Pacific Ultra Broadband Summit in Bangkok. In this video, he talks to Heavy Reading about transforming into an FMC (FBB+MBB+Content) operator.
LRTV Huawei Video Resource Center
Cambodia's TRC Discusses Its Plans for National Broadband

7|17|15   |   10:33   |   (0) comments


In this video, Chakyra Moa, Chairman of Telecommunication Regulator of Cambodia (TRC), talks in in-depth with Heavy Reading about the Cambodia's current telecom market and TRC's goals and expectations for the future.
LRTV Documentaries
5G Phone

7|16|15   |   2:09   |   (4) comments


A man has an opportunity to purchase the world's first working 5G phone. Imagine the possibilities...
Upcoming Live Events
September 16-17, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 16, 2015, The Westin Galleria Dallas, Dallas, TX
September 29-30, 2015, The Westin Grand Müchen, Munich, Germany
October 14-15, 2015, New Orleans Ernest N. Morial Convention Center, New Orleans, LA
November 5, 2015, Hilton Santa Clara, Santa Clara, CA
December 1, 2015, The Westin Times Square, New York City
All Upcoming Live Events
Infographics
Network operators start seeing savings from NFV in the first year, according to a study by Affirmed Networks and ACG.
Hot Topics
T-Mobile Launches RCS Messaging
Sarah Thomas, Editorial Operations Director, 7/22/2015
Huawei Working Hard for Rural Success
Carol Wilson, Editor-at-large, 7/22/2015
Verizon Trumpets Network Densification Plans
Sarah Thomas, Editorial Operations Director, 7/21/2015
AT&T U-verse TV Hits the Skids
Alan Breznick, Cable/Video Practice Leader, 7/24/2015
Eurobites: Alcatel-Lucent, Vodafone Test TWDM-PON
Paul Rainford, Assistant Editor, Europe, 7/22/2015
Like Us on Facebook
Twitter Feed
Webinar Archive
BETWEEN THE CEOs - Executive Interviews
Basil Alwan, President of IP Routing & Transport at Alcatel-Lucent, discusses virtualization, cultural challenges, the capex crunch and more with Light Reading founder and CEO Steve Saunders.
Guavus CEO Anukool Lakhina talks to Light Reading founder and CEO Steve Saunders about the role of operational analytics in the communications services and networking sectors, particularly in relation to IoT.
Cats with Phones
Cat Sense Click Here
Can you hear me now?