Managing Customer Experience Through Huawei's SmartCare
Customer Experience Management involves understanding the touch points between the customer and the operator over the lifetime of their relationship. Huawei's SmartCare provides operators with an end-to-end view of the customer.
February 8, 2013
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Customer Experience Management involves understanding the touch points between the customer and the operator over the lifetime of their relationship. Huawei's SmartCare provides operators with an end-to-end view of the customer.
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