Light Reading
Service available through Website only, targeting residential and small business users

Vonage Tiptoes Into the UK

Light Reading
News Analysis
Light Reading
1/5/2005
50%
50%

Pssst! Vonage Holdings Corp. has discreetly launched its U.K. service. The voice-over-broadband specialist has not, though, officially announced the offering -- which is unusual for a company that's been particularly prolific at pumping out press releases (check out the firm's press center).

At present the VOIP service, which launched on December 28, is available only through the company's new U.K. Website, with customer enquiries being handled by the firm's U.S. call center.

However, the service provider has lined up some high-profile High Street partners and plans a national advertising blitz in the coming weeks (see Vonage Sets UK Launch Date).

The residential package, aimed at the U.K.'s 5 million-plus broadband users, allows unlimited national and local calls to fixed-line numbers throughout the U.K. and Ireland for £9.99 (US$18.76) per month. This compares with the $24.99 monthly charge for unlimited local and long-distance calls offered to customers in the U.S. and Canada, where Vonage now has more than 400,000 subscribers.

Calls to U.K. mobile numbers are 15 pence (28 cents) per minute during the day, 10 pence (19 cents) in the evening, and 5 pence (9 cents) at the weekend.

The small-business tariff is £18.99 ($35.64) per month, compared with $49.99 for the equivalent North American package.

Vonage provides the adapter that connects regular telephones to the customer's broadband modem for free, while services such as voicemail, call waiting, call diversion, and caller ID are also free. Customers nominate an alternative telephone number to which their calls can be diverted when their broadband connection is down. Emergency service calls are automatically routed by the Vonage system to the standard national emergency operators.

International calls cost extra and are charged by the minute. Calls to the U.S. are 2 pence (3 cents) per minute, and most Western European destinations are between 2 pence and 4 pence per minute.

Vonage's U.K. adventure will be closely watched, as the cut-throat British market is already awash with low-cost traditional telephony packages. Vonage always knew the U.K. was a gamble and planned to keep its setup costs low (see Vonage Plans Q4 Launch in UK).

If the VOIP upstart can build a financially successful U.K. business (the company hasn't revealed any business targets), that could herald the launch of voice-over-broadband services in Europe's other highly competitive markets, such as Spain, France, and the Scandinavian countries.

So will Vonage launch elsewhere in Europe? Vonage is still considering a service launch in Switzerland, according to a spokesman who says there is no fixed timeframe for such a move. He adds that "expanding into the Pacific Rim region" is also under consideration. Singapore is thought to be the most likely target market.

— Ray Le Maistre, International News Editor, Light Reading

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Petabit
50%
50%
Petabit,
User Rank: Light Beer
12/5/2012 | 3:30:52 AM
re: Vonage Tiptoes Into the UK
It's nice to hear that Vonage is offering this service, except for the fact that it is no cheaper than many of the other CPS (Carrier Pre Select) deals that are already available.

For instance a bundle from TalkTalk costs less and has cheaper mobile calls.

P
Flash Poll
LRTV Custom TV
Transitioning CE 2.0 Networks Into the SDN & NFV Era With Telco Systems

8|19|14   |   5:19   |   (0) comments


Telco Systems' Ariel Efrati (CEO) and Moshe Shimon (VP of Product Management) discuss virtualization and how the company's new Open Metro Edge solution utilizes the SDN and NFV concepts to accelerate and orchestrate service delivery through its innovative product portfolio and software applications.
LRTV Custom TV
NFV Myths: Is NFV Still Several Years Away?

8|11|14   |   1:13   |   (0) comments


Some say that NFV (network functions virtualization) is still several years away from being implemented on mobile operator networks. This isn't the case. Operators can get started on their paths to NFV now, as this short video from Skyfire shows.
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments


Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments


Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment


Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments


Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments


Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments


With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments


Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments


Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments


Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
LRTV Huawei Video Resource Center
The Evolving Role of Hybrid Video for Competitive Success

7|4|14   |   4:09   |   (0) comments


At Huawei's Global Analysts Summit in Shenzhen, China, Steven C. Hawley from TV Strategies speaks to us about the evolving role of hybrid video for competitive success.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
September 23, 2014, Denver, CO
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
June 9-10, 2015, Chicago, IL
Infographics
Packet Design asks network professionals how they handle the cloud, SDN, and network management.
Hot Topics
Sprint CEO: Price Cuts First, Best Network Next
Sarah Reedy, Senior Editor, 8/14/2014
IoT Alert: Samsung Snaps Up SmartThings
Mari Silbey, Independent Technology Editor, 8/15/2014
Cisco Halts Revenue Decline – Barely
Mitch Wagner, West Coast Bureau Chief, Light Reading, 8/13/2014
Analyst: Ericsson, Oracle Top Shrinking SDP World
Carol Wilson, Editor-at-large, 8/19/2014
Sprint's New Family Plans Double Down on Data
Sarah Reedy, Senior Editor, 8/18/2014
Like Us on Facebook
Twitter Feed