Light Reading
Service available through Website only, targeting residential and small business users

Vonage Tiptoes Into the UK

Light Reading
News Analysis
Light Reading
1/5/2005
50%
50%

Pssst! Vonage Holdings Corp. has discreetly launched its U.K. service. The voice-over-broadband specialist has not, though, officially announced the offering -- which is unusual for a company that's been particularly prolific at pumping out press releases (check out the firm's press center).

At present the VOIP service, which launched on December 28, is available only through the company's new U.K. Website, with customer enquiries being handled by the firm's U.S. call center.

However, the service provider has lined up some high-profile High Street partners and plans a national advertising blitz in the coming weeks (see Vonage Sets UK Launch Date).

The residential package, aimed at the U.K.'s 5 million-plus broadband users, allows unlimited national and local calls to fixed-line numbers throughout the U.K. and Ireland for £9.99 (US$18.76) per month. This compares with the $24.99 monthly charge for unlimited local and long-distance calls offered to customers in the U.S. and Canada, where Vonage now has more than 400,000 subscribers.

Calls to U.K. mobile numbers are 15 pence (28 cents) per minute during the day, 10 pence (19 cents) in the evening, and 5 pence (9 cents) at the weekend.

The small-business tariff is £18.99 ($35.64) per month, compared with $49.99 for the equivalent North American package.

Vonage provides the adapter that connects regular telephones to the customer's broadband modem for free, while services such as voicemail, call waiting, call diversion, and caller ID are also free. Customers nominate an alternative telephone number to which their calls can be diverted when their broadband connection is down. Emergency service calls are automatically routed by the Vonage system to the standard national emergency operators.

International calls cost extra and are charged by the minute. Calls to the U.S. are 2 pence (3 cents) per minute, and most Western European destinations are between 2 pence and 4 pence per minute.

Vonage's U.K. adventure will be closely watched, as the cut-throat British market is already awash with low-cost traditional telephony packages. Vonage always knew the U.K. was a gamble and planned to keep its setup costs low (see Vonage Plans Q4 Launch in UK).

If the VOIP upstart can build a financially successful U.K. business (the company hasn't revealed any business targets), that could herald the launch of voice-over-broadband services in Europe's other highly competitive markets, such as Spain, France, and the Scandinavian countries.

So will Vonage launch elsewhere in Europe? Vonage is still considering a service launch in Switzerland, according to a spokesman who says there is no fixed timeframe for such a move. He adds that "expanding into the Pacific Rim region" is also under consideration. Singapore is thought to be the most likely target market.

— Ray Le Maistre, International News Editor, Light Reading

(1)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View
Petabit
50%
50%
Petabit,
User Rank: Light Beer
12/5/2012 | 3:30:52 AM
re: Vonage Tiptoes Into the UK
It's nice to hear that Vonage is offering this service, except for the fact that it is no cheaper than many of the other CPS (Carrier Pre Select) deals that are already available.

For instance a bundle from TalkTalk costs less and has cheaper mobile calls.

P
Flash Poll
From The Founder
It's clear to me that the communications industry is divided into two types of people, and only one is living in the real world.
LRTV Huawei Video Resource Center
Interview With Rick Talbot, Principal Analyst, Current Analysis

10|31|14   |   2:12   |   (0) comments


At the NFV Open Cloud Forum 2014, Rick Talbot shared his positive feedback about the holistic and open approach that Huawei adopts for SDN and NFV. He also found the open sharing at the event valuable as it features different perspectives from Huawei experts, telecom operators, industry analysts as well as security experts.
LRTV Huawei Video Resource Center
Interview With David Snow, Principal Analyst, Current Analysis

10|31|14   |   2:24   |   (0) comments


David Snow talked about his understanding of Huawei and its SoftCOM strategy at the NFV Open Cloud Forum 2014, saying that Huawei's wide approach combining IT and CT expertise, introducing big data and analytics into solutions and contributing to the OpenStack community particularly resonate with him and make the company stand out in the industry.
LRTV Huawei Video Resource Center
Interview With Roz Roseboro, Senior Analyst, Heavy Reading

10|31|14   |   3:13   |   (0) comments


Roz Roseboro commented on Huawei's data center capabilities and NFV solutions at the NFV Open Cloud Forum 2014, saying that in addition to covering all three key domains of compute, storage and networking, the company also emphasizes the importance of management capabilities and professional services, which are essential in making NFV a reality.
LRTV Huawei Video Resource Center
Interview With Michael Howard, Co-founder & Principal Analyst, Infonetics Research

10|31|14   |   5:25   |   (0) comments


Michael Howard talked about SDN, NFV, and OpenStack adoption at Huawei's NFV Open Cloud Forum 2014. Particularly, he pointed out that Virtual Enterprise CPE is the top NFV use case that operators plan to invest in over 2014 and 2015 to deliver new enterprise services through virtualized functions.
LRTV Huawei Video Resource Center
Interview With Jerry Caron, Senior Vice President, Current Analysis

10|31|14   |   3:11   |   (0) comments


At Huawei's NFV Open Cloud Forum 2014, Jerry Caron from Current Analysis said that orchestration and management are key to realizing SDN and NFV for global carriers, and the approach that Huawei is taking, with its FusionSphere Cloud OS at the core, is in the right direction to address the challenges.
LRTV Documentaries
Broadband Battles

10|31|14   |   01:39   |   (0) comments


This year's Broadband World Forum featured a number of show floor battles focused on access gear, components and coffee.
Jonestown
Mobile Backhaul: Going to the Dark Side?

10|30|14   |   2:26   |   (1) comment


Heavy Reading's Patrick Donegan shares his view on a dark trend that bubbled up at Light Reading's annual backhaul conference in NYC.
LRTV Huawei Video Resource Center
2014 Huawei Electric Power Industry Summit: Interview With CEO of SwitchCom

10|30|14   |   4:13   |   (0) comments


SwitchCom, an IT company based in Angola, recommends a variety of Huawei solutions and hardware to their customers in the energy industry.
LRTV Huawei Video Resource Center
2014 Huawei Electric Power Industry Summit: Interview With Ethiopia's Ministry of Water Irrigation & Energy

10|30|14   |   4:08   |   (0) comments


Gosaye Mengistie of Ethiopia's Ministry of Water Irrigation & Energy discusses the collaboration with Huawei in that country.
LRTV Huawei Video Resource Center
2014 Huawei Electric Power Industry Summit: Interview with Dongfang Electronics Corporation

10|30|14   |   5:46   |   (0) comments


Dongfang Electronics Corporation, headquartered in Chengdu, China, is one of China's largest manufacturers of power generators and contractors of power station projects.
LRTV Huawei Video Resource Center
2014 Huawei Electric Power Industry Summit: Interview with Zimbabwe's Customers

10|30|14   |   3:31   |   (0) comments


Representatives of Zimbabwe's Ministry of Power and Development discuss the energy needs of their country as well as new areas of improvement due to enhanced ICT capabilities.
LRTV Huawei Video Resource Center
2014 Huawei Electric Power Industry Summit: Interview With Colbún Chile

10|30|14   |   4:29   |   (0) comments


In Chile, an aging energy infrastructure was in dire need of a modern update. Claudio Valenzuela of Colbún discusses how Huawei's ICT solutions continue to provide crucial information to improve the grid and how an in-country engineer is a cricial asset.
Upcoming Live Events
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 2, 2014, New York City
December 3, 2014, New York City
December 9-10, 2014, Reykjavik, Iceland
February 10, 2015, Atlanta, GA
May 6, 2015, McCormick Convention Center, Chicago, IL
May 30, 2015, The Westin Peachtree, Atlanta, GA
June 9-10, 2015, Chicago, IL
Infographics
WhoIsHostingThis.com presents six of the world's most extreme WiFi hotspots, enabling the most epic selfies you can imagine.
Hot Topics
Microsoft's Skype Embraces WebRTC on IE
Sarah Reedy, Senior Editor, 10/27/2014
FTC Slaps AT&T With Throttling Lawsuit
Sarah Reedy, Senior Editor, 10/28/2014
Wheeler Gets Down With OTT
Mari Silbey, Independent Technology Editor, 10/29/2014
China's MVNOs Hit the Wall
Robert Clark, 10/27/2014
Let's Not Kill SDN & NFV With Silos
Francois Locoh-Donou, Senior VP, Global Products Group, Ciena, 10/28/2014
Like Us on Facebook
Twitter Feed