Plume Lands NCTC Partnership

Tier 1, 2 and 3 support tools, including PlumeCentral which provides visibility into the home network allowing better communication between customers and agents by proactively guiding to rapid resolution. PlumeNOC which allows the network operations team to remotely manage everything from network speed tests to individual connected device quality metrics that measure end user experience.

Data-driven dashboards, which provide aggregated network visibility and KPI administration, can be leveraged by the service provider to make informed cross-functional business decisions.

API integrations to seamlessly connect with existing OSS and BSS and feed data into business workflows from operations to marketing. And for their subscribers, Plume's complete consumer offering includes:

Adaptive WiFi which intelligently monitors, adjusts, and optimizes their network for maximum throughput and peak performance.

HomePass which gives users visibility into what's happening on their network and allows them to set guest and child access controls, set up profiles, and pause the internet.