Convergence is all about the customer - by Alcatel-Lucent

Interview with Malcom Wardlaw, Converged Services, Intelligence & Applications Director at British Telecom on fixed-mobile convergence.

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Use the play controls and links above (on the right) to play the audio now or download the audio to your computer.See how Alcatel-Lucent helped roll out fixed-mobile convergence for BT.

Alcatel-Lucent helped British Telecom roll out BT Fusion, the operator's new fixed-mobile converged service. The service is based on Alcatel-Lucent's IMS solution, which allowed BT to reduce costs while developing next-generation services that end-users have been asking for.

The Alcatel-Lucent IMS solution enables agile service creation and end-to-end service control, allowing service providers to launch converged voice over IP and multimedia communication services such as push-to-talk, multimedia conferencing, presence-based communication, and other interactive applications with guaranteed quality of service. These new services are delivered across a range of access methods, including second- and third-generation wireless, xDSL, and wireless access such as LAN (WiFi) hotspots and WiMAX.