Bango banks on the rise of the 'superbundle'

Bango's Giles Tongue discusses how the company is helping telcos like Verizon and Optus build centralized hubs that customers can tap into to manage a wide range of Internet-delivered subscription services.

Jeff Baumgartner, Senior Editor

July 20, 2023

The bundle is undergoing an evolution.

Though the traditional pay-TV bundle is under severe stress amid rising costs and the stripping away of some key content, consumers now have many options thanks to the rise of direct-to-consumer premium streaming services. And those options aren't limited to just video streaming – consumers are also spending their hard-earned dollars on other types of Internet-delivered services focused on music, gaming, self-care (think Calm) and productivity (think Microsoft 360).

In many cases consumers subscribe to the services on a standalone basis, creating a management and control issue that can be overwhelming and lead to subscription fatigue or overload.

UK-based Bango is working with cable operators, telcos and other service providers on simplifying, streamlining and centralizing the subscription ecosystem. The telco arena is a relatively new area for Bango and its software-as-a-service (SaaS) model, but the company has already notched deals with Verizon (for its +play offering) and Australia's Optus, enabling the telcos' customers to buy and manage a wide range of Internet-delivered subscription services via a centralized hub.

"We call it superbundling," Giles Tongue, Bango's VP of marketing, explains on the Light Reading Podcast. "It's a distribution channel which gives the content partners massive reach by accessing all of the telcos' subscribers … We sit in the middle of making all of that really easy because it can get quite complex, managing all those different streams of information."

For a lightly edited transcript, click the closed caption button in the video toolbar. If you'd like to skip around and listen, here are some topics covered:

  • A review of Bango and its focus on streamlining and simplifying "superbundles" for telco partners (2:00)

  • How centrally managed superbundles can help telcos gain and retain customers (5:28)

  • How Bango forges the links between telcos and dozens of subscription services rather than requiring consumers to purchase them on a standalone basis (6:45)

  • A review of recent research indicating that a sizable portion of consumers don't realize how much they are spending on subscriptions each month – and paradoxically that they might actually spend more on subscriptions if they had a centralized way to manage them (10:30)

  • Some key differences regarding how Verizon and Optus are approaching the superbundle (13:55)

  • More details on Bango's SaaS-based business model and near-term priorities (17:05)

  • A look at the competition Bango faces (22:40)

  • What does the future of the superbundle look like? (25:15)

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— Jeff Baumgartner, Senior Editor, Light Reading

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About the Author(s)

Jeff Baumgartner

Senior Editor, Light Reading

Jeff Baumgartner is a Senior Editor for Light Reading and is responsible for the day-to-day news coverage and analysis of the cable and video sectors. Follow him on X and LinkedIn.

Baumgartner also served as Site Editor for Light Reading Cable from 2007-2013. In between his two stints at Light Reading, he led tech coverage for Multichannel News and was a regular contributor to Broadcasting + Cable. Baumgartner was named to the 2018 class of the Cable TV Pioneers.

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