Amdocs Wins Altice USA in Whopper of a Deal

Mari Silbey

Altice USA has a massive agenda over the next several years that includes continued integration of its acquired systems from Cablevision and Suddenlink, widespread network improvements and the introduction of new video services designed to keep it competitive with fellow pay-TV providers. All of that work requires a partner or two in arms, however, and today Altice is announcing that Amdocs will be its chosen vendor for business and operational support services during the multi-year upgrade cycle.

The deal signed by Altice USA and Amdocs Ltd. (NYSE: DOX) extends an earlier agreement between the companies, and neither entity is revealing the financials behind the arrangement. However, if those details make the deal look less than important, consider that the timing -- ahead of what is sure to be a critical, post-IPO transition period for the cable company -- marks Amdocs as a premium partner, entrusted with many of the systems that could make or break Altice in the US market. (See also Altice Raises $1.9B in US IPO.)

Screenshot from the day of the Altice USA IPO
Screenshot from the day of the Altice USA IPO

According to today's announcement, Amdocs will help Altice migrate to a single Altice USA platform with features for quickly launching new services and bundles, speeding up order fulfillment over Altice's evolving fiber infrastructure and adopting the use of multiple channels for customer service. Amdocs also notes that its ability to "automate and modernize complex environments" made it a good choice for Altice as the cable company looks to converge many of its services and deliver them more quickly and efficiently.

Those automation capabilities may prove particularly important as more of Altice's competitors likewise seek to virtualize operations and take the manual labor out of maintenance and upgrade efforts. Significantly, AT&T Inc. (NYSE: T) has also chosen Amdocs to be its primary integrator for network virtualization and automation work. (See The Autonomous Network Is the Endgame for Telecom.)

With Altice USA now on the hook, it appears that Amdocs is successfully making the jump from old-style OSS/BSS provider to next-gen telecom operations partner.

— Mari Silbey, Senior Editor, Cable/Video, Light Reading

(3)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
User Rank: Lightning
9/7/2017 | 5:15:48 PM
Re: DOX is off
Are there any more details such as size of deal, over how many years, is it related to ONAP integration?

Given DOX is a $10B market cap, it would have to be a really big deal with financial #'s in order to move the stock price meaningfully.


User Rank: Blogger
9/7/2017 | 2:38:19 PM
Re: DOX is off
Go figure. Maybe it'll just take longer to prove out the value of the deal.
User Rank: Blogger
9/7/2017 | 2:34:13 PM
DOX is off
DOX is down slightly today. I guess it is not so whopper after all. 
Featured Video
From The Founder
Light Reading is spending much of this year digging into the details of how automation technology will impact the comms market, but let's take a moment to also look at how automation is set to overturn the current world order by the middle of the century.
Flash Poll
Upcoming Live Events
November 30, 2017, The Westin Times Square
December 5-7, 2017, The Intercontinental Prague
March 20-22, 2018, Denver Marriott Tech Center
May 14-17, 2018, Austin Convention Center
All Upcoming Live Events
SmartNICs aren't just about achieving scale. They also have a major impact in reducing CAPEX and OPEX requirements.
Hot Topics
When Will 6G Arrive? Hopefully Never, Says BT's McRae
Iain Morris, News Editor, 11/21/2017
Let's Talk About 5G Efficiency, Not Wacky Services
Iain Morris, News Editor, 11/21/2017
Top 5 Tech Turkeys 2017
Dan Jones, Mobile Editor, 11/22/2017
Wireless Could Arrive Soon in NYC Subway Tunnels
Dan Jones, Mobile Editor, 11/20/2017
Fed Watch: AT&T, Net Neutrality & More
Mari Silbey, Senior Editor, Cable/Video, 11/21/2017
Animals with Phones
Live Digital Audio

Understanding the full experience of women in technology requires starting at the collegiate level (or sooner) and studying the technologies women are involved with, company cultures they're part of and personal experiences of individuals.

During this WiC radio show, we will talk with Nicole Engelbert, the director of Research & Analysis for Ovum Technology and a 23-year telecom industry veteran, about her experiences and perspectives on women in tech. Engelbert covers infrastructure, applications and industries for Ovum, but she is also involved in the research firm's higher education team and has helped colleges and universities globally leverage technology as a strategy for improving recruitment, retention and graduation performance.

She will share her unique insight into the collegiate level, where women pursuing engineering and STEM-related degrees is dwindling. Engelbert will also reveal new, original Ovum research on the topics of artificial intelligence, the Internet of Things, security and augmented reality, as well as discuss what each of those technologies might mean for women in our field. As always, we'll also leave plenty of time to answer all your questions live on the air and chat board.

Like Us on Facebook
Twitter Feed
Partner Perspectives - content from our sponsors
The Mobile Broadband Road Ahead
By Kevin Taylor, for Huawei
All Partner Perspectives