WhatsApp sues Indian government over new social media rules

In an unprecedented move, messaging giant WhatsApp has filed a case against the government in the Delhi High Court to block new social media rules now in force.

Gagandeep Kaur, Contributing Editor

May 26, 2021

4 Min Read
WhatsApp sues Indian government over new social media rules

In an unprecedented move, messaging giant WhatsApp has filed a lawsuit against the Indian government in the Delhi High Court, seeking to block new social media rules now in force.

WhatsApp alleges they violate the privacy rights of Indian citizens, since it will need to identify the "first originator" of information as and when authorities demand it. The company says that it will need to break its end-to-end encryption to comply with the new rules.

The new rules under the Intermediary Guidelines and Digital Media Ethics Code, introduced by the Ministry of Information Technology, say that "social media intermediaries" stand to lose protection from criminal prosecution if they fail to adhere to the new regulations.

Figure 1: Sending a message: WhatsApp is refusing to bow to pressure from the Indian government – and has messaged them to say they'll see them in court. (Source: Dimitri Karastelev on Unsplash Sending a message: WhatsApp is refusing to bow to pressure from the Indian government – and has messaged them to say they'll see them in court.
(Source: Dimitri Karastelev on Unsplash

They also need to appoint an Indian Compliance Officer. Social media firms would also be required to remove content within 36 hours, and set up processes for the automatic removal of pornography.

While Google and YouTube have said they will try to comply, Twitter has so far refrained from commenting. Facebook, which owns WhatsApp, has said that it needs more time to negotiate with the government on some key points.

All the social media firms have a massive following in the country, and the administration will find it tough to ban these platforms.

It is not hard to understand why WhatsApp has filed this legal suit against the Indian Government. If it breaks its end-to-end encryption – which is its biggest selling point – in one country, it might be forced to do so in other regions as well.

Growing tensions

Over the past few months, there has been increasing friction between the Indian administration and social media.

Earlier this week, the government demanded the removal of the "manipulated text" tag attached to tweets by the spokesperson of the Bharatiya Janata Party (BJP). It also asked Twitter to remove tweets it claimed misinformed the public about its handling of the second wave of the coronavirus pandemic.

In 2020, the government banned several Chinese apps, including Helo and Tiktok. However it won't be as easy to ban giants like Facebook and Twitter, mainly because of India's close ties with the US. The country needs American support to manage China's growing aggression in the region.

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It is ironic the BJP and social media giants are at loggerheads given the two share a symbiotic relationship.

Not too long ago, the BJP used the power of social media to grow its support base in the country, leading to a massive election win in 2014.

Yet now, when the Indian government is on the receiving end of growing public criticism, it seeks to control the platforms that increasingly reflect anti-government sentiment.

The administration is trying to promote the use of Indian apps, like Koo, which is similar to Twitter, to fight the hegemony of the global giants. This is in line with its Atma Nirbhar (self-reliant) policy. However, homegrown companies lack the vibrancy and reach of global social media giants.

On the other hand, WhatsApp is almost forcing people to accept its new data-sharing rules, which allow it to share crucial user data with Facebook and other businesses. The Indian government had asked WhatsApp to withdraw them.

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— Gagandeep Kaur, contributing editor, special to Light Reading

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About the Author(s)

Gagandeep Kaur

Contributing Editor

With more than a decade of experience, Gagandeep Kaur Sodhi has worked for the most prominent Indian communications industry publications including Dataquest, Business Standard, The Times of India, and Voice&Data, as well as for Light Reading. Delhi-based Kaur, who has knowledge of and covers a broad range of telecom industry developments, regularly interacts with the senior management of companies in India's telecom sector and has been directly responsible for delegate and speaker acquisition for prominent events such as Mobile Broadband Summit, 4G World India, and Next Generation Packet Transport Network.

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