CPaaS helps businesses improve customer engagement and increase efficiency, and represents a growing business opportunity for CSPs. #pressrelease

November 22, 2022

2 Min Read

RICHARDSON, Texas – Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud, today announced the launch of its Communications Platform as a Service (CPaaS), an integrated Software as a Service (SaaS) offering.

Mavenir's CPaaS combines Application Programming Interface (API) enablers and turnkey applications to deliver a complete customer engagement and business messaging monetization solution for Communications Service Providers (CSPs).

CPaaS enables digital transformation, helping businesses improve customer engagement and increase efficiency, and represents a growing business opportunity for CSPs.

Mavenir CPaaS allows CSPs to:

  • Increase the monetization of their network assets — by enabling new business use cases and applications. CSPs looking for new revenue streams can directly offer businesses a way to integrate communications capabilities within existing business applications and processes, leveraging their existing network assets to provide reliable traffic termination.

  • Capitalize on business transformation trends like conversational commerce — CSPs can also expand their offering with Mavenir's CPaaS business messaging and customer engagement capabilities, delivering multi-channel mobile-native messaging experiences like RCS on Google Business Messages, Apple Messages for Business, SMS, and MMS.

  • Create rich messaging experiences — Mavenir CPaaS includes turnkey applications like Smart 2FA, Campaign and Chatbot Studios, Visual Flow Builder, SMS Message Exchange for Webex and Microsoft Teams, Number Masking, as well as a set of programmable APIs for voice, video, omnichannel messaging, and WebRTC capabilities.

  • Accelerate innovation and differentiation — using the Mavenir CPaaS APIs and SDKs, CSPs can use their internal innovation teams or work with third-party partners to combine their network capabilities into new, unique, and differentiated service offerings that address specific industry verticals (e.g., healthcare, financial services, travel & hospitality, etc.).

Mavenir CPaaS is available as a SaaS offering, managed and operated by Mavenir in the public cloud and offered in a pay-as-you-grow model that minimizes upfront investments and risks, accelerating time to market.

Read the full press release here.

Mavenir

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like