High-speed connectivity is critical for today’s economy. However, ordering wholesale broadband and transport services between Communications Service Providers (CSPs) remains a slow, outdated process. Despite legacy system investments, CSPs are still limited by their use of siloed tools which makes adopting new business models difficult. CSPs must transform to compete in today’s digital economy.
This must-attend webinar is for those involved in the ordering and delivery of broadband and transport services between Service Providers. Hear from Industry experts on how CSPs are gaining a competitive advantage through automation and the adoption of industry standards.
Other topics to be addressed include:
- How APIs are shaping the way for digital transformation
- The financial and customer benefits of automating intercarrier commerce
- How to leverage transformation to drive innovation and growth
- Buy versus Build analysis and the role of Managed Services
Jennifer Pigg Clark is Principal Analyst with Heavy Reading, focusing on data center IT and cloud services research. Clark provides actionable insight into service provider evolution, examining the challenges and opportunities facing network operators as they move towards an increasingly virtualized and cloud native infrastructure. Clark examines the solutions and technology reshaping the telco data center, technologies such as Edge Computing, Open Source, OpenStack, and container networking, Jennifer also advises on Telco digital transformation including quantum computing, automation, AR/VR and the emerging metaverse.
Clark started her industry research career with the Yankee Group, which was acquired by 451 Research in 2013. She held the role of Sr. Vice President at Yankee Group. Prior to joining Yankee Group, Clark was Manager of Network Planning and Strategy for Wang Laboratories'corporate data network. She began her career at Wang with responsibility for the domestic and international roll-out of Wang's packet network, connecting more than 250 locations in 14 countries. Before joining Wang, she was a member of the IT research and development division of Commercial Union Insurance Companies.
Clark is a highly regarded speaker at industry seminars and conferences and is frequently cited by the commercial and trade press. She has been a guest lecturer at the MIT Sloan School of Management and is a member of the IEEE. She holds a B.A. degree from Mount Holyoke College.
John leads TransUnion’s Carrier Provisioning business, which includes a complete suite of automated products and services addressing carriers’ off-net provisioning needs. John has extensive experience in product management, operations, development, service delivery, customer care, and professional services. He holds a Bachelor of Science in Industrial and Systems Engineering from Georgia Institute of Technology, and a Master’s in Economics from The Johns Hopkins University.close this window
Kervin Pillay serves as CTO of Automation for Cisco’s Mass Infrastructure Technology business unit helping service providers redefine their automation strategy in rapidly evolving and competitive markets. Kervin holds a Bachelor of Science in Electronic Engineering and Executive Business Leadership and Entrepreneurship qualification from Harvard Business School. He is a specialist in telecommunications with 19 years of experience across fixed, mobile, and IP technology with an increased focus on defining and evangelizing new methodologies in communications. Kervin is also an active participant in the IETF as a co-author on a DIAMETER RFC.close this window
Joining Colt in July 2019, Shane is responsible for the operation and management of Colt’s award-winning IQ Network and technology platforms across the globe. His teams cover all elements of network service and support, ranging from incident management to networking monitoring to advanced technical support for Colt customers. Shane’s team is the lead for Robotic Process Automation (RPA) for the entirety of Colt and is focused on improving Colt’s internal and external customer services. Shane joined Colt from Verizon, where he spent over 19 years in various leadership roles. Most recently, he held the position Executive Director, International Network Operations, Engineering and Delivery with responsibility for network strategy, implementation, delivery and assurance of services in over 80 countries in the world. Shane is based in London, UK.close this window
Winston Caldwell received his Bachelor of Engineering degree in electrical engineering from Vanderbilt University and his Master of Science degree in electrical engineering from the University of Southern California. He is a licensed Professional Engineer in the state of California with over twenty-five years of electrical engineering experience. He is the Vice President of Advanced Engineering at Fox Corporation. In the past, he has served as a Systems Engineer in the servers and storage industry with EMC Corporation and as a Senior Engineer in the aerospace industry with the Boeing Company.close this window
Madeleine Noland is the President of the Advanced Television Systems Committee Inc. Widely respected for her consensus-building leadership style, she chaired the ATSC technology group that oversees the ATSC 3.0 next-generation broadcast standard before being named ATSC President in May 2019. Previously, she chaired various ATSC 3.0-related specialist groups, ad hoc groups and implementation teams since 2012.
A 15-year industry veteran, Noland held key technology management and standards roles at Backchannelmedia Inc., Telvue Corp. and LG Electronics. She received TV NewsCheck's "2019 Futurist" Women in Technology Award and was named one of 2018's "Powerful Women in Consumer Technology" by Dealerscope magazine. In 2016, she received the ATSC’s highest technical honor, the Bernard J. Lechner Outstanding Contributor Award. She graduated cum laude from the University of Massachusetts .
Ralph Brown founded Brown Wolf Consulting LLC after retiring from CableLabs® where he was CTO and responsible for leading CableLabs’ Research and Development staff in delivering innovative technology to the cable industry. In this role, he led research and development in a broad range of areas, including: Hybrid Fiber-Coax, Optical, and Wireless Network Technologies, as well as Open Source Software, Security, and Technology Policy. In this capacity, he was responsible for leading opportunities for convergence across all of CableLabs programs. During this period he also served on the Board of Directors for SCTE/ISBE, the Digital Living Network Alliance (DLNA), the Open Connectivity Foundation (OCF), and Kyrio®.
Prior to CableLabs, Mr. Brown worked for [email protected] as Chief Architect, Set-top Systems where he worked on broadband applications for set-top terminals and entertainment devices. Before joining [email protected], he worked for Time Warner Cable as Chief Software Architect in their Advanced Engineering Department where he worked on the Orlando Full Service Network and was a key contributor the Time Warner Cable Pegasus Program.
Mr. Brown earned a master’s degree in Electrical Engineering from Massachusetts Institute of Technology. His Master’s thesis was in the field of Speech Recognition. He received his bachelor’s degree in Electrical Engineering, Summa Cum Laude, from North Carolina State University.