Omdia Principal Analyst in the Service Provider Operations and IT team covering managed services and OSS (service and network management systems including service assurance, orchestration/fulfillment, order management, inventory management, SON, network security, etc.)

Jason leads Ericsson’s BSS product and solution strategy. In this role he is responsible for setting the overall BSS portfolio strategy for Ericsson with execution priorities. By assessing the future needs of customers and markets we set the direction for Ericsson BSS. With over 25-years’ broad industry experience, Jason takes a holistic view of the BSS portfolio to support customers’ ambitions.

John leads Analysys Mason's digital transformation research, including three research programs: Customer Engagement, Monetization Platforms and Digital Experience. His areas of focus include customer journeys and experience, the impact of 5G on BSSs, telecoms enterprise opportunities, cost transformation, ecosystems and value chains, and micro-services-based architecture models. John has more than a decade of experience in the telecoms industry.

Joining Colt in July 2019, Shane is responsible for the operation and management of Colt’s award-winning IQ Network and technology platforms across the globe. His teams cover all elements of network service and support, ranging from incident management to networking monitoring to advanced technical support for Colt customers. Shane’s team is the lead for Robotic Process Automation (RPA) for the entirety of Colt and is focused on improving Colt’s internal and external customer services. Shane joined Colt from Verizon, where he spent over 19 years in various leadership roles. Most recently, he held the position Executive Director, International Network Operations, Engineering and Delivery with responsibility for network strategy, implementation, delivery and assurance of services in over 80 countries in the world. Shane is based in London, UK.

Winston Caldwell received his Bachelor of Engineering degree in electrical engineering from Vanderbilt University and his Master of Science degree in electrical engineering from the University of Southern California. He is a licensed Professional Engineer in the state of California with over twenty-five years of electrical engineering experience. He is the Vice President of Advanced Engineering at Fox Corporation. In the past, he has served as a Systems Engineer in the servers and storage industry with EMC Corporation and as a Senior Engineer in the aerospace industry with the Boeing Company.

Madeleine Noland is the President of the Advanced Television Systems Committee Inc. Widely respected for her consensus-building leadership style, she chaired the ATSC technology group that oversees the ATSC 3.0 next-generation broadcast standard before being named ATSC President in May 2019. Previously, she chaired various ATSC 3.0-related specialist groups, ad hoc groups and implementation teams since 2012.

A 15-year industry veteran, Noland held key technology management and standards roles at Backchannelmedia Inc., Telvue Corp. and LG Electronics. She received TV NewsCheck's "2019 Futurist" Women in Technology Award and was named one of 2018's "Powerful Women in Consumer Technology" by Dealerscope magazine. In 2016, she received the ATSC’s highest technical honor, the Bernard J. Lechner Outstanding Contributor Award. She graduated cum laude from the University of Massachusetts .

Ralph Brown founded Brown Wolf Consulting LLC after retiring from CableLabs® where he was CTO and responsible for leading CableLabs’ Research and Development staff in delivering innovative technology to the cable industry. In this role, he led research and development in a broad range of areas, including: Hybrid Fiber-Coax, Optical, and Wireless Network Technologies, as well as Open Source Software, Security, and Technology Policy. In this capacity, he was responsible for leading opportunities for convergence across all of CableLabs programs. During this period he also served on the Board of Directors for SCTE/ISBE, the Digital Living Network Alliance (DLNA), the Open Connectivity Foundation (OCF), and Kyrio®.

Prior to CableLabs, Mr. Brown worked for [email protected] as Chief Architect, Set-top Systems where he worked on broadband applications for set-top terminals and entertainment devices. Before joining [email protected], he worked for Time Warner Cable as Chief Software Architect in their Advanced Engineering Department where he worked on the Orlando Full Service Network and was a key contributor the Time Warner Cable Pegasus Program.

Mr. Brown earned a master’s degree in Electrical Engineering from Massachusetts Institute of Technology. His Master’s thesis was in the field of Speech Recognition. He received his bachelor’s degree in Electrical Engineering, Summa Cum Laude, from North Carolina State University.