Digital Transformation Leveraging a Geospatial System of Engagement
Date / Time: Thursday, May 5, 2022, 12:00 p.m. New York
Virtually every aspect of a telecommunications business involves location. So, it only makes sense to take a geographic approach using maps and spatial thinking to collaborate, capitalize on opportunities, and provide the best possible awareness and understanding for completing tasks and solving problems.
This webinar highlights how service providers of any size can utilize the system of engagement in ArcGIS to unify the data and information contained in a wide variety of OSS and BSS platforms and deliver streamlined, simple-to-create and easy-to-use maps, applications, and dashboards to engage the entire organization in real time and simplify workflows.
James Crawshaw, Principal Analyst, Service Provider Operations and IT, Omdia | bioPatrick Huls, Sr. Solutions Engineer – Telecommunications & Cable, Esri | bio
Randall René, Industry Specialist for Telecommunications, Esri | bio
Omdia Principal Analyst in the Service Provider Operations and IT team covering managed services and OSS (service and network management systems including service assurance, orchestration/fulfillment, order management, inventory management, SON, network security, etc.)
Patrick is a Senior Solutions Engineer for the Telecommunications industry at Esri. He is responsible for understanding the technology needs of the telecom market, helping organizations with their geospatial strategy, and ensuring customer success with GIS. Prior to his work at Esri, he was a GIS Analyst with a consulting firm that worked closely with large utility, construction, and engineering firms on utility and telecom construction projects. There, Patrick designed and built an enterprise wide location platform which incorporated server, desktop, web, and mobile components.
Randall René is the Industry Solutions Specialist for the Telecommunications industry at Esri. He brings a love of mapping, efficient process design, change management, and over 20 years of experience in the telecommunications and cable industries. Randall has worked in a wide variety of positions throughout his career. He’s worked as a field tech, built and maintained central offices, led infrastructure planning and design teams, and helped lead enterprise GIS innovation and application development.
Joining Colt in July 2019, Shane is responsible for the operation and management of Colt’s award-winning IQ Network and technology platforms across the globe. His teams cover all elements of network service and support, ranging from incident management to networking monitoring to advanced technical support for Colt customers. Shane’s team is the lead for Robotic Process Automation (RPA) for the entirety of Colt and is focused on improving Colt’s internal and external customer services. Shane joined Colt from Verizon, where he spent over 19 years in various leadership roles. Most recently, he held the position Executive Director, International Network Operations, Engineering and Delivery with responsibility for network strategy, implementation, delivery and assurance of services in over 80 countries in the world. Shane is based in London, UK.
Winston Caldwell received his Bachelor of Engineering degree in electrical engineering from Vanderbilt University and his Master of Science degree in electrical engineering from the University of Southern California. He is a licensed Professional Engineer in the state of California with over twenty-five years of electrical engineering experience. He is the Vice President of Advanced Engineering at Fox Corporation. In the past, he has served as a Systems Engineer in the servers and storage industry with EMC Corporation and as a Senior Engineer in the aerospace industry with the Boeing Company.
Madeleine Noland is the President of the Advanced Television Systems Committee Inc. Widely respected for her consensus-building leadership style, she chaired the ATSC technology group that oversees the ATSC 3.0 next-generation broadcast standard before being named ATSC President in May 2019. Previously, she chaired various ATSC 3.0-related specialist groups, ad hoc groups and implementation teams since 2012.
A 15-year industry veteran, Noland held key technology management and standards roles at Backchannelmedia Inc., Telvue Corp. and LG Electronics. She received TV NewsCheck's "2019 Futurist" Women in Technology Award and was named one of 2018's "Powerful Women in Consumer Technology" by Dealerscope magazine. In 2016, she received the ATSC’s highest technical honor, the Bernard J. Lechner Outstanding Contributor Award. She graduated cum laude from the University of Massachusetts
Ralph Brown founded Brown Wolf Consulting LLC after retiring from CableLabs® where he was CTO and responsible for leading CableLabs’ Research and Development staff in delivering innovative technology to the cable industry. In this role, he led research and development in a broad range of areas, including: Hybrid Fiber-Coax, Optical, and Wireless Network Technologies, as well as Open Source Software, Security, and Technology Policy. In this capacity, he was responsible for leading opportunities for convergence across all of CableLabs programs. During this period he also served on the Board of Directors for SCTE/ISBE, the Digital Living Network Alliance (DLNA), the Open Connectivity Foundation (OCF), and Kyrio®.
Prior to CableLabs, Mr. Brown worked for [email protected] as Chief Architect, Set-top Systems where he worked on broadband applications for set-top terminals and entertainment devices. Before joining [email protected], he worked for Time Warner Cable as Chief Software Architect in their Advanced Engineering Department where he worked on the Orlando Full Service Network and was a key contributor the Time Warner Cable Pegasus Program.
Mr. Brown earned a master’s degree in Electrical Engineering from Massachusetts Institute of Technology. His Master’s thesis was in the field of Speech Recognition. He received his bachelor’s degree in Electrical Engineering, Summa Cum Laude, from North Carolina State University.
Webinar Archive Registration To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red). Press Register to complete your registration. If you have already registered for our site or for one of our webinars, you may login to register without re-entering your information.