Jennifer Pigg Clark is Principal Analyst with Heavy Reading covering Cloud Infrastructure and Edge Computing. Clark provides actionable insight into service provider evolution, examining the challenges and opportunities facing network operators as they move towards 5G and IoT with an increasingly virtualized and cloud native infrastructure. Clark examines the solutions and technology reshaping the telco data center, technologies such as Edge Computing, Open Source, OpenStack, container networking, Network Orchestration, Software Defined Networks (SDN), Network Functions Virtualization (NFV), and SD-WAN. Clark started her industry research career with the Yankee Group, which was acquired by 451 Research in 2013. She held the role of Sr. Vice President at Yankee Group. Prior to joining Yankee Group, Clark was Manager of Network Planning and Strategy for Wang Laboratories' corporate data network. She began her career at Wang with responsibility for the domestic and international roll-out of Wang's packet network, connecting more than 250 locations in 14 countries. Before joining Wang, she was a member of the IT research and development division of Commercial Union Insurance Companies. Clark is a highly regarded speaker at industry seminars and conferences and is frequently cited by the commercial and trade press. She has been a guest lecturer at the MIT Sloan School of Management and is a member of the IEEE. She holds a B.A. degree from Mount Holyoke College.

Over 20 years’ experience specializing in Communications Services Provider networking environments. Extensive in-depth technical leadership in Software Defined Networking (SDN) and Network Functions Virtualization (NFV) gained from leading numerous global client technical and business development engagements covering the convergence of Telecommunications and IT.

Eleonora Pradelli is working as Head of Automation and AI for Cloud and IT Service Operation in Business Area Managed Services. In her 23 years long career as IT professional she was working to start up new IT businesses and transform managed services contracts, implementing automation everywhere and leveraging the power of AI across operators on all continents.

As part of the Omdia service provider transformation team, Adaora Okeleke covers the service provider operations and information technology service with a specific interest in intelligent operations and the customer experience. Adaora researches artificial intelligence (AI), automation, analytics, and big data for telco networks and supporting operations.

Adaora produced a series on using AI to improve network operations, as well as a decision matrix on network analytics tools used by telcos. Before joining Omdia in 2013, was an RF planning and optimization engineer for Motorola and as a quality assurance officer for the software company Socketworks. Adaora holds a Bachelor of Engineering from University of Nigeria, Nsukka and a Master of Science from Imperial College London.

Francois is a Senior Solutions Architect in the Red Hat’s Telco Technology Office and collaborates with telecom service providers and partners across EMEA. Passionate about security, Francois leads the NFV security domain and is the Red Hat’s technical interface to the National Cybersecurity Agency of France (ANSSI). Before Red Hat, he spent more than 15 years contributing to network evolution especially towards cloud platforms.