Managing your Gateways, the Cloud Way – Cloud Managing your Subscriber’s Experience
Date / Time: Thursday, March 31, 2022, 9:00 a.m. Pacific Time/ 12:00 p.m. Eastern Time
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Ensuring an excellent online experience starts with a robust in-home Wi-Fi router system. Wi-Fi routers offer fast, reliable performance and extended coverage to the growing array of connected devices in subscribers' homes. Remote management has always been a standard for any Internet provider offering broadband services, with solutions like TR-069 serving as the hallmark in our industry. However, the cost and maintenance of TR-069 may seem like a daunting task when managing Wi-Fi routers. In recent years, hosted, cloud-based solutions have streamlined the subscriber's Wi-Fi experience while reducing the provider's support resources.

By attending this webinar, you will have the opportunity to learn about managing your subscriber's Wi-Fi network in a hosted, cloud-based system. The session will cover:

  • How to provide an excellent online experience
  • Effortlessly onboarding new products
  • Ease of use with end-user facing apps
  • Protection within the home from outside online threats
  • Remote management with instant customer care and data analytics

Alan Breznick, Cable/Video Practice Leader, Light Reading | bio Patrick Moreno, Product Marketing Manager, Zyxel Networks | bio
John Kendall, Principal Analyst, Omdia | bio Todd Kruegler, Regional Account Manager, Walker | bio

Alan covers the cable, broadband, and video technology and infrastructure markets, including cable networks and services. In particular, he tracks the markets for new cable, video, and broadband access technologies, including DOCSIS 3.1, Full Duplex DOCSIS, CCAP, DAA, Fiber Deep, FTTH, Coherent Optics, IPTV, OTT video, Gfast, NG-PON, Wi-Fi, and 5G. Formerly a contributing analyst at Kinetic Strategies and One Touch Intelligence, Alan has covered the cable, telecom, broadband, media, and consumer electronics industries for more than 25 years. As a business technology journalist, he previously worked for Crain’s New York Business, Cable Digital News, Communications Daily, Multichannel News, Cable World, and Communications Technology magazine, among others. A New York native, he is now based in the Toronto area.

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Patrick Moreno works as Western Region Sales Manager for Zyxel Communications, Inc. Moreno responsible for developing long-term relationships with customers and overseeing sales ofWestern regional telecommunications customers.

Prior to starting with the Zyxel team in June 2009, Moreno brings significant product management and training experience built up within the computer networking industry now, Moreno has moved into the Zyxel Sales team as the Western Region Sales Account Manager. Moreno holds numerous Zyxel Certified Network Professional certificates including FTTx, DSL, VoIP, Switch, and Wireless. He can speak across multiple networking topics and often works directly with customers.

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John focuses on broadband customer premises equipment, with a background in digital TV, IP video distribution, set-top boxes, and TV technology. At Omdia, he also provides research into the global markets for home networking, broadband consumer premises devices, and smart home technology.

John’s research covers last-mile technology, modems, embedded multimedia terminal adapters, gateways, home networks, and Wi-Fi specifications. He focuses on how these technologies relate to telco, cable and alternate delivery platforms, and the addressable home automation and smart home devices that can be reached within an operator’s footprint. John holds a Bachelor of Arts in English and history from the University of Texas at Austin.

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Todd Kruegler is the Regional Account Manager at Walker covering the Southeast US territory including Georgia, Alabama, and Florida. Todd is an industry veteran with more than 25 years of experience delivering end-to-end network infrastructure, transport, and connectivity solutions to wireline and wireless service providers, utilities, and network operators of all sizes. He works with customers to provide streamlined solutions for product integration, installation services, and customer network deployment solutions.

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Tom is the Head of Interconnection Strategy at Cloudflare, based in San Francisco, California. Tom's role is looking after Cloudflare's global Network and connections to other networks globally, expanding to help make the Internet better throughout the world. Tom has spent the last 15 years working with Internet, beginning in Australia, but also Hong Kong and Asia and further throughout the world.

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Over 15 years of experience in the telecoms industry spanning portfolio strategy, marketing, product management and business development roles.

Currently Emerging Technology Director at Colt, responsible for portfolio strategy, marketing and sales enablement of digital transformation solutions for both service providers and city authorities.

In charge of bringing into the market end to end cross partners propositions that enable the delivery and monetization of Telco cloud solution, as well as the realization of the digital agenda of city authorities.

Broad and in depth technology expertise spanning SDN/NFV, NFVI, wireless technologies, AI and IoT/smart city platform recognized by the company through a series of “Best Achievements” awards for contributing in technology innovation/IPRs.

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