Untapping Value of Viewer Engagement: Liberty Global Case Study
Date / Time: Wednesday, March 2, 2022, 11.00 a.m. New York / 4.00 p.m. London
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Liberty Global, one of the world’s leading cable operators, is pushing the envelope on how advanced search and content discovery can impact the business through stronger viewer engagement. The company is proving how it helps differentiate its service and fully monetize content assets – beyond just video – through personalized experiences. As a leader for the super aggregator model, Liberty Global understands the need for viewers to have easy viewing for all the content they want in one place, available at any time, across linear TV, on-demand, catch-up content, and popular OTT apps. It does this across seven European countries and 15 languages.

Through this case study discussion, learn how ThinkAnalytics has helped enable these capabilities - at scale. The solution goes well beyond simple search and recommendations to include multi-language metadata / content understanding, advanced search capabilities combined with voice, AI techniques to deliver true personalization all with business control to maximize viewer engagement.

Join the discussion to learn more about:

  • Latest techniques that make search “advanced” like semantic search and voice
  • Success factors for an optimal universal content discovery experience for super aggregated services
  • Strategies to monetize viewer engagement and content discovery

Alan Breznick, Cable/Video Practice Leader, Light Reading | bio Peter Docherty, Founder & CTO, ThinkAnalytics | bio
Ashley Grossman, Senior Manager Video Discovery & Personalisation, Liberty Global | bio

Alan covers the cable, broadband, and video technology and infrastructure markets, including cable networks and services. In particular, he tracks the markets for new cable, video, and broadband access technologies, including DOCSIS 3.1, Full Duplex DOCSIS, CCAP, DAA, Fiber Deep, FTTH, Coherent Optics, IPTV, OTT video, Gfast, NG-PON, Wi-Fi, and 5G. Formerly a contributing analyst at Kinetic Strategies and One Touch Intelligence, Alan has covered the cable, telecom, broadband, media, and consumer electronics industries for more than 25 years. As a business technology journalist, he previously worked for Crain’s New York Business, Cable Digital News, Communications Daily, Multichannel News, Cable World, and Communications Technology magazine, among others. A New York native, he is now based in the Toronto area.

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One of the TV technology industry’s top visionaries, Peter is a pioneer in video content discovery and personalised user experiences. Today ThinkAnalytics is the dominant player in its sector with the world’s most deployed TV and video content discovery solution.

Peter is not just a technologist but actively pursues advances in technology to aid business, particularly around customer marketing and personalisation

Prior to founding ThinkAnalytics over 20 years ago, Peter worked at Hewlett-Packard on telecommunications signalling monitoring software. Before that he held various lead engineering positions at BT.

Peter graduated in Computer Science and Microprocessor Systems from the University of Strathclyde, has an MBA with Distinction from the University of Strathclyde Graduate Business School, and is a Chartered Engineer.

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Ashley Grossman is the product owner for voice control on Liberty’s brand new ‘Horizon 4’ TV platform which recently launched in Belgium by Telenet. In addition, he is responsible for features including Search, Recommendations and personalisation.

Originally training as a journalist, Ashley has spent a long career in the cable industry focusing on bringing innovative entertainment products to the mass market.

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Louis Roy has been in the software development business for 15 years. He has held different positions in the marketing field and now works in the geospatial industry. At Korem, Louis acts as a Solution Architect, and collaborates with customers to refine their needs and provide them creative solutions by leveraging Korem’s data portfolio, partners, and comprehensive software expertise.

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Atsuo Kawamura joined NEC Corporation in April 1986. His career started as a software engineer for the development of digital telephone switching system for global communication service providers. In 2012, he became General Manager of Carrier Services Division, responsible for overall network services and solutions for telecom carriers. In 2014, he became Senior Vice President and headed the SDN /NFV business which is the core technology for next generation carrier network. In 2017, he was promoted to Executive Vice President and head of Telecom Carrier Business Unit, supervising the provision of a wide range of end to end telecommunication products and solutions. In 2018, he was assigned to the head of Network Service Business Unit, responsible for network service business to various enterprise customers as well as telecom operators. In 2021, Global 5G business was assigned as his additional responsibility.

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Rich Loveland is the Director of Product Line Management for Vecima’s Passive Optical Networking (PON) for fiber-to-the-premise products.

With more than 35 years of experience in the telecommunications industry, Rich has held various marketing, product management, business development and engineering roles at Ciena, Ipitek, Pliant Systems Inc., Nortel Networks, Nokia (Formerly Alcatel-Lucent) and now Vecima Networks Inc.

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