Service Assurance, Fault Management, and the Cloud
Date / Time: Thursday, November 11, 2021, 11:00 am New York / 4:00 pm London
The ongoing migration of network services to the cloud infrastructure is now fulfilling the promise to deliver an enhanced user experience. However, as these high-value advanced services are rolled out, Communications Service Providers (CSPs) are now also confronting the challenges of managing these complex networks with legacy service assurance (SA) and fault management (FM) systems.
To understand the implications, Heavy Reading, in collaboration with TEOCO, instigated a global operator survey designed to document the evolving 5G and cloud-based SA and FM requirements. This webinar will present several key insights from this survey as well as discussing the implications in a broader context. Topics to be addressed include.:
How 5G is changing the dynamics of NOC/ SOC management
Why CSPs need intelligent automated systems to manage complex networks
How AI/ML capabilities can enhance SA system management
The value proposition of integrating fault management analytics into the OSS ecosystem v
The “hot button” capabilities that CSPs need SA and FM vendors to implement
Jim Hodges, Research Director – Cloud and Security, Heavy Reading | bioDima Alkin, VP Service Assurance Solutions, TEOCO | bio
Jim leads Heavy Reading's research on the service assurance and security impact of the virtualized cloud on the control plane and application layers, both in the fixed and mobile core and at the enterprise edge. Jim focuses on the security impacts that cloud-based technologies such as 5G introduce from a cyber-threat detection perspective, as well as billing and service assurance transformation implications. Jim joined Heavy Reading from Nortel Networks, where he tracked the VoIP and application server market landscape and was a key contributor to the development of Wireless Intelligent Network (WIN) standards. Additional technical experience was gained with Bell Canada, where he performed IN and SS7 network planning, numbering administration, technical model forecast creation and definition of regulatory-based interconnection models. Jim is based in Ottawa, Canada.
Dima Alkin has more than 15 years of experience in the telecommunications industry, and has held various leading roles spanning operations, IT architecture, sales engineering and product innovation. In his current role as a VP, Service Assurance Solutions at TEOCO he focuses on serving the evolving telecom operators' needs by helping them successfully face network operations and engineering challenges with innovative yet practical solutions and new approaches that are enabled by Machine-Learning and AI.
As Broadcast Solutions Manager in Synamedia’s Video Network Division, Mark Myslinski is assuring that Synamedia understands the whole context of customer needs and aspirations. To include where these solutions may encompass product sets spanning other divisions within Synamedia, or products from an ecosystem of partners. Mr. Myslinski is a 20-year veteran of the digital cable television industry encompassing extensive focus on hybrid pay-tv and streaming media solutions. Most recently he has also focused on development and deployment of ATSC 3.0 solutions and the many new business elements that will be enabled. In his spare time, Mark celebrates the coming together of different generations and cultures across the globe that today’s broadcast and streaming media services affords us. Mr. Myslinski is a Bachelors degree graduate of The Pennsylvania State University, followed by Master’s coursework at Rutgers University.
John serves as President of BitPath, a consortium of broadcasters that is planning the transition of member stations to ATSC 3.0 ("NextGen") and developing platforms to support new businesses that exploit the advanced capabilities of the NextGen broadcasting standard. BitPath is creating a nationwide data distribution network leveraging the enormous data distribution capacity of hundreds of leading television broadcast stations.
Prior to joining BitPath John was a partner in the Washington, D.C. office of Pillsbury, a global law firm with a leading technology practice, where he primarily focused on counseling clients in telecom, media and technology sectors. He was deeply involved in matters related to the development and regulatory approval of ATSC 3.0.
A "go-to" advisor on spectrum matters, before joining Pillsbury John led a large satellite and wireless network development group. He has also served in executive positions with NBC, Lockheed Martin, and New World Communications Group. He is the inventor or co-inventor of four patents related to wireless and satellite spectrum and secure authentication.
Winston Caldwell received his Bachelor of Engineering degree in electrical engineering from Vanderbilt University and his Master of Science degree in electrical engineering from the University of Southern California. He is a licensed Professional Engineer in the state of California with over twenty-five years of electrical engineering experience. He is the Vice President of Advanced Engineering at Fox Corporation. In the past, he has served as a Systems Engineer in the servers and storage industry with EMC Corporation and as a Senior Engineer in the aerospace industry with the Boeing Company.
Madeleine Noland is the President of the Advanced Television Systems Committee Inc. Widely respected for her consensus-building leadership style, she chaired the ATSC technology group that oversees the ATSC 3.0 next-generation broadcast standard before being named ATSC President in May 2019. Previously, she chaired various ATSC 3.0-related specialist groups, ad hoc groups and implementation teams since 2012.
A 15-year industry veteran, Noland held key technology management and standards roles at Backchannelmedia Inc., Telvue Corp. and LG Electronics. She received TV NewsCheck's "2019 Futurist" Women in Technology Award and was named one of 2018's "Powerful Women in Consumer Technology" by Dealerscope magazine. In 2016, she received the ATSC’s highest technical honor, the Bernard J. Lechner Outstanding Contributor Award. She graduated cum laude from the University of Massachusetts
Ralph Brown founded Brown Wolf Consulting LLC after retiring from CableLabs® where he was CTO and responsible for leading CableLabs’ Research and Development staff in delivering innovative technology to the cable industry. In this role, he led research and development in a broad range of areas, including: Hybrid Fiber-Coax, Optical, and Wireless Network Technologies, as well as Open Source Software, Security, and Technology Policy. In this capacity, he was responsible for leading opportunities for convergence across all of CableLabs programs. During this period he also served on the Board of Directors for SCTE/ISBE, the Digital Living Network Alliance (DLNA), the Open Connectivity Foundation (OCF), and Kyrio®.
Prior to CableLabs, Mr. Brown worked for [email protected] as Chief Architect, Set-top Systems where he worked on broadband applications for set-top terminals and entertainment devices. Before joining [email protected], he worked for Time Warner Cable as Chief Software Architect in their Advanced Engineering Department where he worked on the Orlando Full Service Network and was a key contributor the Time Warner Cable Pegasus Program.
Mr. Brown earned a master’s degree in Electrical Engineering from Massachusetts Institute of Technology. His Master’s thesis was in the field of Speech Recognition. He received his bachelor’s degree in Electrical Engineering, Summa Cum Laude, from North Carolina State University.
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