Driving Revenue Growth in the Telecom Industry with Digital Twins
Date / Time: Wednesday, December 1, 2021, 8:00 a.m. Pacific / 11:00 a.m. New York
Location intelligence is fundamental to all communications services—mobile and fixed, residential and enterprise. Join industry experts from Omdia and Esri to learn how Sales & Marketing teams can leverage the power of location intelligence to digitally transform and improve strategic decision-making and operational tactics. Hear how a Digital Twin can serve as a single, authoritative, interconnected, and integrated system for all workgroups in a telecom organization. Sales & Marketing teams can be assured they are maximizing returns on investment while providing the best possible long-term customer experience.
In this webinar you’ll learn how teams using a Digital Twin can leverage quality real-time information and analytics to:
Gain real-time awareness and understanding of market growth potential
Optimize the impact of operating and capital expenditures
Provide streamlined awareness and collaboration throughout the organization
James Crawshaw, Principal Analyst, Service Provider Operations and IT, Omdia | bioRandall René, Industry Specialist for Telecommunications, Esri | bio
Patrick Huls, Sr. Solutions Engineer – Telecommunications & Cable,Esri | bio
Omdia Principal Analyst in the Service Provider Operations and IT team covering managed services and OSS (service and network management systems including service assurance, orchestration/fulfillment, order management, inventory management, SON, network security, etc.)
Randall René is the Industry Solutions Specialist for the Telecommunications industry at Esri. He brings a love of mapping, efficient process design, change management, and over 20 years of experience in the telecommunications and cable industries. Randall has worked in a wide variety of positions throughout his career. He’s worked as a field tech, built and maintained central offices, led infrastructure planning and design teams, and helped lead enterprise GIS innovation and application development.
Patrick is a Senior Solutions Engineer for the Telecommunications industry at Esri. He is responsible for understanding the technology needs of the telecom market, helping organizations with their geospatial strategy, and ensuring customer success with GIS. Prior to his work at Esri, he was a GIS Analyst with a consulting firm that worked closely with large utility, construction, and engineering firms on utility and telecom construction projects. There, Patrick designed and built an enterprise wide location platform which incorporated server, desktop, web, and mobile components.
Proven technical leader with 30+ years of expertise in driving innovation and new product launches with advanced network technologies which enable new services that establish revenue generation and produce cost reductions. Focused on maximizing value of technology, utilizing SDN automation including virtualized network platforms and cloud native ecosystems for service providers. Leverage emerging technologies to improve service performance and the customer experience. Able to attract and retain industry leading engineers, leading to successful new product launches, many of which were first in the telecommunications industry.
Robert leads the Cox access engineering team that manages the technical deployments for Cox FTTH builds for both residential and commercial customers. Robert previously led the Cox commercial services engineering that built a national Cox Business services backbone and metro access network. He started his career at BellSouth and later AT&T. He was part of the product management team that launched DSL services as well as the initial fiber-to-the-cell site builds. He is a former board member and treasurer of the Metro Ethernet Forum.
Tom Williams is Chief Technology Officer with Schurz Broadband Group. Tom began his career in the cable industry as an R&D engineer at Scientific-Atlanta developing and deploying the first digital set-top boxes. He moved into consulting with KPMG and later joined Comcast as the Regional Director of Engineering where he was first to deploy new technologies for the company including the VOD, HD-DVR, CHSI, HDTV and more. In 2006 Tom joined ARRIS as Vice President of Marketing and Business Development, where he won 2 AMY awards and implemented a company-wide brand transformation and management strategy. Tom returned to consulting, as a Managing Partner with Brightset Consulting specializing in global marketing and communications strategies for technology companies. He joined the Schurz Communications leadership team in 2016 where he drives technology strategy for the company.
Tom is a long-standing member of SCTE, CTAM, NCTC and WICT. He enjoys mentoring young people interested in technology and advanced video related careers. He has served as a Board member on the Baltimore County Technology Council and the Technology Board for the University of Maryland driving technology solutions to serve students and faculty of the college. Tom was inducted into the prestigious Cable TV Pioneers in 2019.
An active participant in his hometown of Atlanta, he enjoys coaching youth sports teams, serving on community technology boards and supporting local and military-owned business growth. Tom is a member of the American Legion and a United States Marine Corps veteran. He is a member of the Marine Corps Memorial Association that educates and connects others on the history of the Corps and the sacrifices of those who serve.
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