Zero-Touch Testing for SD-WAN and 5G Unified Transport
Date / Time: Wednesday, June 10, 2020, 10:00am New York / 3:00pm London
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How to speed-up the delivery of quality assured services?

The economy is dependent on reliable and high-performing network connections. Still, a majority of business service providers are unable to successfully turn up services and onboard their customers fast enough.

One ability that has been missing for many years is for service delivery teams to quickly confirm that SD-WAN and wholesale transport services have been configured properly before customers start using the service. Most business service providers skip the turn-up testing phase, or use inadequate methods, which result in failed deliveries and expensive repair.

The solution is to automate the activation testing process to guarantee that service levels are delivered, so that customers can be successfully onboarded.

By attending this webinar, service delivery teams will learn:

  • How to confirm service levels before onboarding customers.
  • How to quickly locate and fix issues along the end-to-end service path.
  • How to automate the most critical service assurance processes for SD-WAN and wholesale transport services.

Please join Patrick Kelly from Appledore Research and Cyril Doussau from Netrounds to learn how communications service providers can empower their teams to increase service quality and customer satisfaction, while lowering costs.

Patrick Kelly, Founder and Principal Analyst, Appledore Research | bio Cyril Doussau, Vice President, Marketing, Netrounds | bio

Patrick is an entrepreneur and owns three small businesses. With more than 25 years’ experience in the data networking and software industry, Patrick has consulted and advised telecommunication companies in Europe, Asia, and North America. He successfully sold a consulting business he co-founded in 2008 to Analysys Mason. He started Appledore Research in 2014 to focus on cloud and network virtualization transformation in the telecom sector. His areas of focus include cloud, AI, Automation and 5G. Patrick is a frequent speaker at conferences. He holds a MBA from Plymouth University and a Bachelor of Science from University of Vermont.

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Cyril comes from a successful solution consulting and product strategy background focused on service assurance in the telecommunications industry. At Netrounds, he leads marketing and alliance activities. Previously, Cyril was Vice President, Service Assurance at Infovista, overseeing the business line’s product strategy and business development functions. Cyril has experience with introducing innovative products to market and holds a Master’s Degree in Software Engineering from ENSSAT in France.

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