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Everything you need to know about Implementing and Monetizing Microsoft Teams Calling
Date / Time: Thursday, October 10, 2019, 11:00 a.m New York./4:00 p.m.London
Overview:
 
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Speakers
Jim Hodges, Chief Analyst – Cloud and Security, Heavy Reading

Dwight Morse, Principal Solutions Marketing Specialist, Ribbon Communications

First impressions and positive experiences are key when adopting any new technology. This is especially true for the migration of voice and meeting services to the powerful new Microsoft Teams Calling services platform.

This webinar will present some simple yet impactful recommendations for a prosperous migration to Microsoft Teams Calling. The session will commence by focusing on the important first steps to ensure that quality of service and experience will continue to meet or exceed customer expectations.

The second half of the webinar will provide an in-depth view of architecture and related call flows designed to provide a granular services-level view of the technical requirements necessary to truly harness the power of Microsoft Teams Calling.

 

Jim Hodges, Chief Analyst – Cloud and Security, Heavy Reading
Jim leads Heavy Reading’s research on the impact of NFV on the control plane and application layers at the core and edge. This includes the evolution path of SIP applications, unified communications (UC), IP Multimedia Subsystem (IMS), session border controllers (SBCs), Diameter signaling controllers (DSCs), policy controllers and WebRTC. Jim is also focused on the network and subscriber impact of Big Data and Analytics. He authors Heavy Reading's NFV and SDN Market Trackers. Other areas of research coverage include Subscriber Data Management (SDM) and fixed-line TDM replacement. Jim joined Heavy Reading from Nortel Networks, where he tracked the VoIP and application server market landscape and was a key contributor to the development of Wireless Intelligent Network (WIN) standards. Additional technical experience was gained with Bell Canada, where he performed IN and SS7 network planning, numbering administration, technical model forecast creation and definition of regulatory-based interconnection models. Jim is based in Ottawa, Canada.

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Dwight Morse, Principal Solutions Marketing Specialist, Ribbon Communications
Dwight Morse is a Principal Solutions Marketing Specialist for Ribbon Communications, focusing on voice over IP solutions for enterprises. He is responsible for Ribbon’s Network Edge Orchestration solutions for enabling and securing unified communications. Dwight also oversees Ribbon’s Microsoft solutions, positioning Microsoft Phone System Direct Routing as a solution and as a service.

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Glenn Calafati, Global Marketing Director, Ciena
Glenn Calafati has responsibility for business development within the content industries segment. In this role, he consults with cable operators and media companies on next-generation technologies and service development. Prior to joining Ciena, he was Vice President of Product Development and Technology at Sidera Networks and held similar technology roles at the data center operator Telx and Cablevison's Lightpath division. As Chief Engineer at Cablevision, Glenn led the network planning and architecture defining Ethernet Service delivery architectures for voice, video and enterprise data services across core, distribution and access layers. He started his career with Verizon where he held several technology roles in operations.

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