The Next Frontier - From Communication Service Provider to Digital Service Provider

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The Next Frontier – From Communication Service Provider to Digital Service Provider

Date / Time: Thursday, November 8, 2018, 9:00 a.m New York / 2:00 p.m London

Overview:

sponsored by

Speakers

Kris Szaniawski, Practice Leader - Ovum

Alan Nunn, Consulting Director - CGI

Andrew Palmer, Consulting Director - CGI

Digital transformation has become a core priority for communications services providers (CSPs), underpinning an increasing proportion of their investment decisions as they seek to shift to more digitally-focused operating models. However, CSPs are struggling to understand which technologies to prioritize, as well as how to align these with the business outcomes they are seeking to deliver. This webinar explores the platforms, processes and strategies European CSPs need to adopt to make digital transformation a reality.

Topics include:

What are the drivers and benefits of digital transformation?
What are the technology priorities for a successful transformation?
The increasing importance of automation
A snapshot of where European CSPs are on their digital transformation journey
How European CSPs are struggling to deliver on their technology priorities
What are the main challenges CSPs need to address?
How should CSPs navigate their way on this journey?

The webinar will share insights from new research conducted by Ovum into European CSPs’ digital transformation journey. To learn more about this, including best practice and what CSPs are doing to transform themselves into digital service providers, read the "The Next Frontier – from Communications Service Provider to Digital Service Provider" whitepaper.

Kris Szaniawski, Practice Leader - Ovum
Kris Szaniawski is the practice leader for Ovum's Telecoms Operations and IT team, heading research into changing service provider operating models and vendor strategy.

He specializes in OSS/BSS, CEM, data analytics, cloud and digital transformation, and vendor services with a specific focus on telco IT and operational support systems.

Kris leads a team of analysts who provide guidance and support to service providers and vendors in an environment characterized by rapid technology and business change.

With more than 20 years' experience in the telecoms industry, Kris has also worked for Informa's Telecoms and Media team and the Financial Times Group.

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Alan Nunn, Consulting Director - CGI
Alan has over 30 years of experience in UK Telecoms, having worked in various roles at BT and as CTO at Newport Networks. Through the years, he has built great experience in developing business strategy and creating roadmaps for technology solutions to meet the most complex business challenges. Alan’s current role at CGI is to create and share solutions which meet the needs of our Communications clients, and to support our clients through complex transformation programmes. Alan has co-authored “UK Telecoms For Dummies”, an essential guide to the complicated UK Telecoms sector, as part of CGI For Dummies Series and is also a member of Ofcom’s Advisory Committee for England.

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Andrew Palmer, Communications Subject Matter Expert - CGI
Andrew has 30 years of experience in IT, Telecoms and TV & Media, having worked in various roles for IBM, AT&T, Ericsson, Motorola and Arris.

His current role is to leverage existing CGI capabilities that match the needs of our clients in the Telecoms sector, as well as building new capabilities that will support the emerging and changing needs of our client base. Andrew has proven experience in developing and delivering complex SI & Services solutions that meet both business and technology needs. His primary focus is 5G, IoT and the enablers required to bring them to the mass market. Andrew has co-authored “UK Telecoms For Dummies”, an essential guide to the complicated UK Telecoms sector, as part of CGI For Dummies Series and also represents CGI at Digital Policy Alliance and techUK events and meetings.

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