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Enabling the Automation of Active Service Assurance Through Topology & Real-Time Service Analytics
Date / Time: Tuesday, May 22, 2018, 11:00 a.m. New York / 4:00 p.m London
Overview:
 
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Speakers
Denise Culver, Online Research Director, Heavy Reading

Benedict Enweani, Business Development Director, Systems & Services, EXFO

Topology data is the key to finding the common causes behind service degradations and network faults. Using dynamic cross-domain topology, CSPs can easily scan networks for problems that affect large groups of users or equipment. Insights from the service topology, combined with real-time performance analytics, automates the most labor-intensive steps of the troubleshooting process allowing CSPs to achieve maximum operational efficiency.

 

Denise Culver, Online Research Director, Heavy Reading
Denise manages Heavy Reading's Thought Leadership Council, which uses a focus group approach to glean insights from CSPs on topics ranging from automation, IoT, 5G, B/OSS transformation, SD-WAN and emerging technologies. Additionally, Denise covers the test and measurement industry as an analyst, focusing on how T&M vendors are addressing telco transformation, as well as the impact that technologies such as IoT are having on service provider networks. Denise also continues to oversee development of Light Reading's Pedia projects, including Virtuapedia and Testapedia. Previously, she was a Contributing Analyst with Heavy Reading for seven years, covering a wide range of areas, including mobile, IP transformation and T&M. Her career in technology journalism began in 1996, and she is a past winner of the American Business Media Association's Jesse Neal Award for editorial achievement. She is a graduate of Texas A&M University.

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Benedict Enweani, Business Development Director, Systems & Services, EXFO
Benedict Enweani was appointed to his current position in March 2017. He is globally responsible for the EXFO Ontology products and services. He co-founded Ontology in 2005, which grew into the leader in real-time network topology discovery and service-chain mapping for automated root-cause analysis. During his time at Ontology, he led the company's growth and development of innovative solutions to radically reduce the cost, risk and effort of joining up data in the IT and network estates of communications service providers. Previously, he was CTO and held executive product management positions at Corvil networks, and before that he was CTO at Orchestream (now Oracle).

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Jeff White, Vice President, Arago Gmbh
Jeff leads business operations for the communications industry in the Americas at Arago. He has held previous senior roles at Hewlett Packard Enterprise as lead of Communications Media and Entertainment vertical for Americas, Ericsson and Alcatel-Lucent. He has led the technology efforts for communications service providers and early-stage companies. He was also responsible for sales and operations in the communications equipment providers for product lines and services portfolios. Earlier in his career, he served in leadership roles at BellSouth and Cingular Wireless (now AT&T). At Cingular, he led Cingular Core Transport and Networking efforts. At BellSouth (now AT&T) he led the Broadband Internet Operations and Support organization, which included broadband tier two technical support, customer networking equipment business, broadband OSS and end-to-end process. Jeff chaired the Tech Titans Technology Association of North Texas, representing over 300 technology focused companies in the greater North Texas community. He also served on the North Texas Regional committee of the Texas Emerging Technology fund under Governor Rick Perry.

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