The journey to automation is existentially important to communication service providers (CSPs), which makes analytics strategic to the entire business. While network operations have an obvious need to quickly identify the root cause of issues to ensure network quality, the bigger need is to become a truly data-driven business. This is not just about tools but the right operational processes and organization structure that can integrate all various data sources effectively to run the business better. In this webinar, Heavy Reading analyst Sandra O’Boyle and experts from Kentik discuss how to build real-time network analytics that yield short-term value, look at real-world use cases, and explain what sets the stage for a sustainable journey into network automation.
Sandra O’Boyle, Senior Analyst, Customer Experience and Analytics, Heavy Reading
Sandra leads Heavy Reading’s research on customer experience management and customer analytics related to the network and services, customer care, billing and marketing. Sandra also looks more broadly at how service providers are reinventing digital operations with a "customer first" focus and adopting big data strategies. Sandra brings to these areas an excellent understanding of the competitive issues and market trends shaping the telecom and IT sectors. Sandra joined Heavy Reading from Rohde & Schwarz’s ipoque, a network traffic and subscriber analytics vendor, where she worked in strategic product marketing. Prior to that, Sandra spent more than ten years as Research Director for the global business network and IT services practice at Current Analysis covering enterprise cloud and network services, and advising operators, IT service providers, vendors, and enterprises. She has also held editorial research positions at PC World and The Industry Standard in San Francisco. Sandra is based in Amsterdam.
Jim Meehan, Director of Solutions Engineering, Kentik
Jim Meehan is the director of solutions engineering at network traffic intelligence company Kentik. For more than two decades, he has worked as a security and networking technologist in a variety of roles, including founder, technical sales leader, network architect and software developer. Prior to Kentik, Meehan designed infrastructure for several Silicon Valley startups, and delivered Arbor Networks' enterprise security, network visibility and DDoS mitigation products to a who's who of online enterprises. Before that, he co-founded one of the first dial-up ISPs in the Chicago area and founded a DSL provider that beat AT&T to market in much of NW metro Chicago -- all while still in high school.
Justin Ryburn, Technical Marketing Manager, Kentik
Justin Ryburn is the technical marketing manager at network traffic intelligence company Kentik. He has 20 years of experience in various operations, engineering, sales, and marketing positions with companies such as Charter Communications, Savvius, XO Communications, and Juniper. Ryburn contributed content to Cyber Forensics (Auerbach Publishing, 2007) and authored "Day One: Deploying BGP FlowSpec" (Juniper, 2015). He has also spoken at numerous industry conferences on the topics of network monitoring and security.
Steven Teitzel, Global Solution Executive, IBM
Steven Teitzel is a Global Solution Executive at IBM for Network and OSS Transformation within IBM's Global Telecommunications, Media and Entertainment Industry. He is responsible for the strategy and business development for IBM cloud-based networking with NFV/SDN, OSS and security enabling network and OSS transformations. He applies cognitive analytics, cloud, assurance and agile DevOps to build IBM cloud-based networking for the service provider network operations and infrastructure to take out cost and drive monetization of the network. Steven has been with IBM for 35 years as a solution executive, a Managing Principal, Principal, consultant and architect within IBM Sales and Global Services for IT Strategy, Networking and Service Management.
Webinar Archive Registration To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red). Press Register to complete your registration. If you have already registered for our site or for one of our webinars, you may login to register without re-entering your information.