Vonage Flops, IT Yawns
Many of the assembled CTOs and CIOs and "Enterprise Architects" (what a great title) are planning VOIP services and/or voice-over-wireless-LAN systems for their organizations. But they were little concerned about the fate of the leading Internet phone-service provider. The consensus, according to the informal survey I conducted, was, "What were they thinking?"
"They've got what, a million, million-and-a-half subscribers?" asked the IT director of a large healthcare concern. "How many does AT&T have? You don't think they're going to offer some kind of IP phone service?"
"There seemed to be a lot of questions about their business model and their management," commented a transportation-services company VP for advanced technology, referring to the fact that Vonage has admitted it will likely not see profitability any time soon. "We may offer some kind of VOIP service. But it will be with an established provider."
And then they headed out to play golf.
— Richard Martin, Senior Editor, Unstrung