Avaya announces CEO swap

Alan Masarek, Avaya's current CEO, will retire at year-end and Patrick Dennis, chairman of the board, will assume the role of CEO, effective September 1.#pressrelease

July 10, 2024

2 Min Read

Avaya, a leader in enterprise CX, announced today that Alan Masarek, President and Chief Executive Officer, will retire at the end of the calendar year.  Avaya's current Chair of the Board of Directors, Patrick Dennis, will assume the role of CEO, effective September 1, 2024. 

Mr. Dennis brings 30 years of experience and a proven track record of transformational leadership of companies in Enterprise Software, SaaS, Cybersecurity and Communications.  He currently serves as CEO of Venafi, a cybersecurity company that is in the process of being acquired by CyberArk, where he drove innovation, growth and customer success.

"I am honored and thrilled to lead Avaya on the next phase of its journey building on the solid foundation laid by Alan and the leadership team," said Mr. Dennis. "Avaya is now operating from a position of financial strength and industry leadership, and our strategy is resonating with customers around the world who can be confident in Avaya's consistency in strategic direction and commitment to deliver for their long-term success. I look forward to working with the team to accelerate Avaya’s market momentum."

Prior to his appointment at Venafi, Mr. Dennis was the CEO of ExtraHop, which nearly doubled in size during his tenure and received industry accolades for the company's thought leadership in Artificial Intelligence. Mr. Dennis also served as CEO of Aspect Communications (a multinational software company that sells customer experience software to large enterprises, now known as Alvaria) and Guidance Software, and held multiple leadership roles at both EMC and Oracle Corporation.

Mr. Masarek's retirement comes at the conclusion of a successful, eight-quarter transformation of the business, setting Avaya's ongoing strategic plan for innovation and growth, and firmly positioning the company as a leader in Enterprise CX. Mr. Dennis became Chair of the Avaya Board as the company emerged from its recapitalization in May 2023, and has been a close partner with Mr. Masarek and the leadership team in developing Avaya's strategy and growth plans.  As such, the succession is built upon a shared vision for Avaya's go-forward strategic direction, innovation, and long-term growth.

Read the full press release here.


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