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Video/Media

Verizon Go90s again; New '+play' service seems unnecessary

Verizon on Thursday announced yet another video subscription service for its customers, indicating Verizon's management for some reason continues to believe the company should offer some kind of video-centric, direct-to-consumer offering.

If history is any indication, Verizon's new "+play" service will quickly be eclipsed by more useful offerings from established tech vendors like Amazon and Apple. In fact, both Amazon (Prime Video Channels) and Apple (Apple TV and the App Store) already offer extremely similar services.

Apple's App Store allows users to manage subscriptions. (Source: Light Reading)
Apple's App Store allows users to manage subscriptions.
(Source: Light Reading)

My expectation is that Verizon's "+play" is just more bloatware for its Android phones, and will eventually join the company's ill-fated Go90 streaming video service in the dustbin of tech history.

Another aggregator

"+play is Verizon's answer for an easier way to manage subscriptions across any and all devices, and for a more effective way to discover new content," Verizon explained in a release Thursday. "+play will also allow Verizon customers to learn more about exclusive deals and offerings for content services."

Manon Brouillette, Verizon's new consumer CEO, said +play (it's really spelled like that) will be good for both Verizon's customers and its partners. She said customers will have one location to manage all their streaming services, and participating providers will be able to use +play to easily reach Verizon's massive customer base. She said Verizon will share revenues with participating providers. Initial participants include Disney+, Hulu, ESPN+, Discovery, AMC+, Netflix, Peloton, Veeps concert livestreams, WW International, Inc., A+E Networks (Lifetime Movie Club, HISTORY Vault and A&E Crime Central), The Athletic, Calm, Duolingo, TelevisaUnivision's Vix+ and "many others."

"There's going to be a lot of players out there with us," Brouillette said during a Verizon analyst event.

Verizon will begin testing +play with some customers later this month, with an eye on launching it later this year.

Mixing, matching and aggregating

Verizon's new "+play" service builds off of Verizon's Mix & Match Internet service plans. Those plans bundle a handful of subscription services – such as the Disney+ video streaming service – into Verizon's monthly bill. The company's goal is simple: to give its wireless and wired Internet customers free services so they're happier.

But Verizon's new +play service is a different beast. As Verizon explained in its release: "By 2024, the average streamer will subscribe to more than five services. With more and more platforms launching across content, gaming, music, news and lifestyle, it's increasingly difficult for consumers to know what they have, what's available, what they're paying and if they're getting the best value."

That's certainly true. "They should bundle all the streaming services together and call it cable," joked comedian Jim Gaffigan on Twitter earlier this year.

But Verizon's error here is its seemingly intractable belief that it should have a role in the streaming video market.

From MediaFlo to Go90

Verizon simply won't let go of the notion that it should sell video services to its customers. In 2007, it introduced Qualcomm's MediaFlo linear TV services for $15 per month. The service basically put regular, over-the-air TV broadcasts onto mobile phones at a time when streaming video would have choked most 3G networks. That offering was not successful.

Verizon tried again in 2015 with Go90, which was basically Quibi before Quibi. Go90 (named so because you turn your phone 90 degrees to watch it) wasn't successful, but made it all the way to 2018 before Verizon shut it down.

Verizon's most recent foray into video and video advertising was its 2015 purchase of AOL for $4.4 billion, coupled with its $4.5 billion purchase of Yahoo in 2017. The company spun off the resulting business – Oath/Verizon Media – to Apollo Global Management last year.

There may be other Verizon video offerings that I'm forgetting, but those are some of the main ones.

Please no

Verizon plans to launch +play later this year. That means it will hit the market roughly eight years after Amazon's Prime Video Channels aggregation service first launched, and a full 14 years after the Apple App Store launched.

Indeed, it will arrive a full year after the landmark legal ruling in the Epic Games v. Apple case, which centered on the 30% revenue cut that Apple takes on each purchase made in its App Store. Presumably Verizon's +play revenue-share plans are different.

Today, subscriptions to many of the services mentioned in Verizon's +play announcement are currently available in the Apple App Store. I personally subscribe to Disney+ and Duolingo in the App Store, and I can tell you that Apple's store remains a pretty easy way to "manage subscriptions across any and all devices."

I'm also pretty sure that Apple isn't going to replace its App Store with +play on its iPhones.

Thus, I suspect Verizon will encourage its Android phone suppliers to preinstall its +play app on new phones in order to drive up usage. Just like it did with Go90.

Verizon might be better off simply shelving +play until it develops its apparently inevitable metaverse aggregation app.

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Mike Dano, Editorial Director, 5G & Mobile Strategies, Light Reading | @mikeddano

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