Cablevision Offers Storm Credits

Customers will be credited for storm-related outages, including those related to a loss of power

November 2, 2012

1 Min Read

BETHPAGE, N.Y. -- In light of the devastating effects of Hurricane Sandy on our customers, Cablevision Systems Corporation (NYSE: CVC) today announced the following credit policy for Optimum customers whose service has been disrupted as a result of the hurricane.

Optimum customers can receive credit for any full or partial day during which they were unable to access Optimum services, even if the disruption was caused by a loss of electrical power. The company is asking customers to call after their Optimum service is restored, so it can calculate and apply the full credit to which a customer is entitled.

“Many of our customers have been severely impacted by Hurricane Sandy, and we want them to know that credits are available for the period of time that they have not had Optimum service, including when electrical power was not available,” said Kristin Dolan, Cablevision’s senior executive vice president of product management and marketing. “In addition, customers will not be responsible for any damage to Cablevision equipment caused by the storm, and will be able to exchange damaged equipment at no cost.”

Cablevision Systems Corp. (NYSE: CVC)

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