First Utility Uses LogNet's SPIT

First Utility selects LogNet Systems for customer management and billing of multiple-play energy and telecom services

June 15, 2011

1 Min Read

LONDON -- LogNet Systems, a global provider of customer management and billing solutions for multiple play service providers, today announced that the company has been selected by First Utility, a leading independent energy and telecoms company in the United Kingdom, to provide its multiple play customer management and billing solution for combined energy and telecommunications services. First Utility was the first energy company in the United Kingdom to offer smart meters as standard to its customers. In addition to supplying electricity and gas services to residential and business customers, First Utility also provides telephony and broadband services.

The multiple play solution from LogNet Systems will provide a single platform for First Utility to manage the customer management and billing activities for its entire service portfolio. LogNet Systems’ solution will relieve First Utility of significant operational bottlenecks by fully automating the business processes for its multiple service environment. The solution will also allow First Utility to use the real-time consumption-based data created by its smart meters to dynamically adjust pricing with the possibility of creating promotional plans, cross-product packages and loyalty schemes.

LogNet Systems

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like