11:15 AM -- As Sprint is raising its fees, the carrier also modified its user agreeements, which now let customers out of their contracts without charging them an early termination fee.

Without that ball and chain holding them back, blogs and message boards are filling up with customers saying they're finally going to get back at the carrier for its years of clueless customer service.

This just caps a banner year Sprint has had in the way of technology disappointments, business blunders, and executive turnover. By total coincidence, we're running a Top Ten list of Sprint Shockas on Unstrung and Light Reading a little later today.

— Phil Harvey, Barely Managing Editor, Light Reading