Ellacoya Bolsters DPI Tech
PlusNet, a leading ISP in the United Kingdom, has deployed the Ellacoya system network wide for visibility into application and subscriber usage and tools to manage that traffic dynamically. Its Workplace customer portal, based on Ellacoya’s technology and integrated with PlusNet’s OSS, enables the subscriber to self-select and manage their own services. “In order for PlusNet to continuously maintain high service quality and customer satisfaction, it is imperative for us to have visibility into all traffic on the network, not just a percentage of traffic,” said Phil Webb, senior network architect at PlusNet. “With the sudden increase in encrypted peer-to-peer applications we are very pleased to be able to now identify encrypted flows and properly classify and prioritize them so that our subscribers receive a high-quality service offering even during peak congestion times.”
Peer-to-peer applications such as BitTorrent have become the fastest and most efficient means for the delivery of digital entertainment, making it critical for the network to support. Ellacoya’s encrypted application detection enables the service provider to manage subscriber service quality, manage operational and capital costs, and provide a high value experience for premium services. Release 6.4 brings unique mirror-port functionality that enables all traffic to flow through the network unaffected while mirroring off specific flows such as VoIP that can be analyzed to measure service quality, plan for enhancements and troubleshoot in real-time.
“Our broadband provider customers have reputations for delivering the highest levels of service to their subscribers; and we take pride in helping them maintain these service levels in a rapidly changing environment,” said Fred Sammartino, vice president of marketing and product management at Ellacoya Networks. “With Release 6.4 we continue the tradition of evolving our products based on customer requirement with new features that give network service providers better visibility, better control and the tools to continuously improve service quality.”
Ellacoya Networks Inc.