Tone Updates Its VoIP OSS
Developed to address the needs of managed service providers (MSPs), integrators and enterprises, the new 4.0 release optimizes operations while facilitating management views that help boost operational efficiency, lower costs, and improve the ROI on voice over IP (VoIP) and unified communications (UC) investments.
As VoIP and UC environments mature and grow, operations teams struggle to handle the increased workload of managing real-time communications. While traditional management tools provide massive amounts of data, technicians report these tools do not provide enough intelligence about the operational issues they must address. In contrast, ReliaTel 4.0 delivers intelligent information specific to the device and issue occurring, in a manner that streamlines the workflow of how technical teams anticipate, diagnose and resolve quality and performance issues.
Tone Software Corp.