Carriers Need a Back-Office Revamp
According to Banerjee, who will be presenting a range of research results at the forthcoming Service Provider Information Technology (SPIT) one-day conference, Subscriber-Centric 4G & Advanced Services: Using OSS/BSS to Drive Revenue in 2011, in London on January 25, more than 75 percent of service providers believe their legacy BSS and OSS systems aren't capable of supporting new, evolving services.
In addition, Banerjee, who is co-hosting the conference with fellow analyst Caroline Chappell, will unveil the key obstacles that prevent service providers from delivering an optimum customer experience, and reveal which critical technology resource mobile operators feel they need to be integrated into their BSS systems in the future.
As well as Banerjee and Chappell, senior executives from BT Group plc (NYSE: BT; London: BTA) and Deutsche Telekom AG (NYSE: DT) will deliver keynote addresses at the conference, which is taking place at the Hilton London Paddington Hotel, just 20 minutes from Heathrow Airport.
— Ray Le Maistre, International Managing Editor, Light Reading
Interested in learning more on this topic? Then come to Subscriber-Centric 4G & Advanced Services: Using OSS/BSS to Drive Revenue in 2011, the first stop in our Service Provider IT Global Event Series. To be staged in London, Jan. 25, admission is free for attendees meeting our prequalification criteria. For more information, or to register, click here.