ST LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced it has entered into a definitive agreement to acquire substantially all the assets of Celcite Management Solutions LLC for approximately $129 million in cash, subject to customary closing conditions. Additional consideration may be paid later based on the achievement of certain performance metrics. This acquisition expands the Amdocs customer experience portfolio further into the network software domain to manage customer experience across both networks and IT. The transaction is expected to close late in Amdocs’ current first fiscal quarter or at the beginning of the second fiscal quarter.
The acquisition of Celcite builds upon and enhances the recent acquisition of Actix, and demonstrates Amdocs’ continued commitment to its network software and services strategy. By combining Actix’s market leading products with Celcite’s comprehensive network management and Self Optimizing Networks (SON) services and offering capabilities, Amdocs will be able to offer service providers comprehensive equipment-agnostic optimization solutions.
In addition, Amdocs will be expanding its CES (Customer Experience Systems) portfolio with quality-of-service (QOS) focused, geo-located network data that will drive a variety of optimization use cases. The acquisition will position Amdocs as the first supplier to offer customer experience-driven network optimization software and services based on a holistic view of the customer experience across all domains.
Working as one, Amdocs, Actix and Celcite will be able to provide communication service providers around the globe with a wide range of product-led services to better optimize their hybrid mobile networks, including solutions that can accelerate the rollout of existing networks and new network deployments such as LTE, WiFi and small cells. These solutions will be agnostic to manufacturers of network equipment and components.
Amdocs will also enable service providers to put their customers at the center of the network and optimize customer experience by leveraging real-time network data combined with rich customer data stored in core Amdocs business and operating support systems (B/OSS).
“Together, Amdocs, Celcite and Actix will emerge as the preferred provider of network management and SON solutions to service providers worldwide,” said Rahul Sharma, founder and chief executive officer at Celcite. “With the combination of our people, assets, and product/services expertise, we will offer unmatched end-to-end offerings to relieve customers’ core network challenges, including capacity and rollout, and help them tie the customer experience to the network in real-time.”
“Amdocs customers must optimize their networks to handle the data explosion and reduce associated costs,” said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. “One of their largest pain-points is dealing with issues that arise within the radio network, which are typically responsible for a large percentage of all customer satisfaction and churn problems. The acquisition will enable Amdocs to better offer our customers solutions (both products and services) for the management and Radio Access Network (RAN) optimization of all mobile networks including 2G, 3G, LTE and small cells to maximize the return from their network assets.”
Founded in 2003, Celcite's solutions are deployed at numerous mobile service providers. In addition to product and solution synergies, Amdocs and Celcite share several top tier customers.
Amdocs expects the acquisition of Celcite, if completed, to be modestly accretive to 2014 non-GAAP earnings per share (excluding acquisition related costs and equity-based compensation expense, net of related tax effects). The impact on GAAP results will not be known until after Amdocs completes the purchase price accounting for the acquisition. Amdocs may incur acquisition-related expense in fiscal year 2014 to account for certain costs related to the acquisition.
Amdocs Ltd. (NYSE: DOX)