Accanto announced record year for orders of its intelligent Customer Service Assurance solution, with a growth rate of 59% over 2008

December 29, 2009

1 Min Read

HELSINKI -- Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced a record year for orders of its intelligent Customer Service Assurance (iCSA) solution, with a growth rate of 59% over 2008. Accanto’s iCSA solution was designed to help wireless and wireline service providers manage the complexities of next-generation services in converged network environments.

“We spent a lot of time with service providers to define a solution that provides them with more customer-centric data and views in their Customer Care and Network Operations Centers,” says Michele Campriani, CEO of Accanto Systems. “While there has been a lot of hype about Service Assurance and Customer Experience Management, few companies have delivered tangible products and services. This investment has allowed us to grow system sales substantially in the CSA market while many of our competitors are shrinking.”

Accanto Systems

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