The keynote speeches and sessions were well attended, the show floor was generally busy and there were plenty of interesting folk to chat to. And there were some decent off-diary conversations to be had too. But the feedback Light Reading collected wasn't all positive.
The main gripes were:
But overall, the mood was positive. There were, according to organizer TM Forum , about 3,500 people at the show, up 15 percent from last year, with a 30 percent increase in visitors/participants from North America and a 60 percent increase in visitors/participants from Asia/Pacific. That means, though, that some geographies were less well represented: We certainly noticed a lack of people from the Middle East and Africa.
Exhibitors were generally happy with the quality of the people on the show floor, though many wished they could transpose the Dublin Convention Center to the French Riviera to get the best of both worlds.
And there was good coffee to be had, even though our favorite barista, Daisy Rollo, was not hired for anyone's stand this year. Hot beverages of an almost equal quality were, however, available from Coffee Angel, to be found across the road from the show on the banks of the River Liffey.
The show is coming back to Dublin next year, and I don't think that will put off anyone who came this year. Given the importance of the topics under discussion at Management World –- the creation and assured, secure delivery of revenue-generating service and applications –- I imagine everyone will be back next year and joined by others.
— Ray Le Maistre, International Managing Editor, Light Reading