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Cloud enablement

The Cloud's a Tough Gig

1:35 PM -- NEW YORK -- Ethernet Expo Americas 2011 -- For service providers thinking about getting into the cloud services market, Keao Caindec, chief marketing officer at OpSource Ltd. has a message: "It's really hard to do this."

OpSource, which was acquired by Dimension Data earlier this year, provides cloud services (infrastructure and software as a service) and managed hosting services to all sorts of enterprises and found it had to develop a lot of back-office capabilities in-house to get its services up and running. (See Dimension Data Buys OpSource, OpSource Starts Certifying Clouds and DiData's OpSource Wins Cloud Hosting Deal.)

So Caindec provided cloud services hopefuls here with a quick checklist of the kinds of things they need to consider as they prepare their offering:

  • How will you meter and bill for the services used?

  • What kind of self-service portal do you want to build?

  • Who will do you your API development? Because there are a lot of interfaces to be developed…

  • How will you enable real-time automated provisioning?

  • What sort of auto-configuration capabilities will you need?

    That's by no means a comprehensive list, but it encapsulates some of the major Service Provider Information Technology (SPIT) challenges facing the carrier cloud fraternity.

— Ray Le Maistre, International Managing Editor, Light Reading

cnwedit 12/5/2012 | 4:49:18 PM
re: The Cloud's a Tough Gig

I think this is why telecom service providers taking cloud services seriously are acquiring expertise, buying one and, in Verizon's case, two cloud companies.


Cloud services sound a lot easier to deliver than they are, and we're already seeing that combining the flexibility required for cloud with scalability is hard, and adding the reliability and security telecom service providers are promising to differentiate their clouds is harder.

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