Classic Chasm Conundrum
The vendor's problem is a microcosm of one of the main challenges facing the global telecom industry -- the fusion of IT and traditional telecom skills.
According to the report, OpenCloud (which has developed software that enables operators to run their legacy TDM and new SIP service platforms side-by-side as if they were a single service delivery environment) has been looking for Java developers with experience in building application server environments for telecom systems. However, the Java developers in New Zealand mostly have experience of regular Java applications for enterprise IT environments.
Essentially, OpenCloud needed either IT developers with experience of telecom systems, or telecom engineers with Java experience. Not surprisingly it has struggled to find people with those skills.
But in a communications services environment that's increasingly dependent on Service Provider Information Technology (SPIT) as traditional telecom technology, vendors need people that have experience from both sides of the fence to help develop the platforms that will meet the increasingly complex demands of the communications service providers.
In turn, the service providers also need people with those cross-over skills to help run their networks and dream up and develop new applications. This means that IT and networks teams need to be integrated, work together and learn from each other. Light Reading has already identified the importance of this cultural and skills-related development, and we're calling it Bridging the Chasm.
Find out more by checking out our short report on the issue -- Bridging the Chasm: A Manifesto.
— Ray Le Maistre, International Managing Editor, Light Reading