And Selley believes other operators will look at BT's model and follow suit.
"This organizational structure will cause interest from other service providers that will take a look at us... as we see more ever more convergence [others will] look to bring together IT and networks," he tells Light Reading.
Selley believes the benefits are tangible -- a shorter time to market and a better customer experience -- but for many operators, the biggest Bridging the Chasm question is not about the potential benefits, but about the painstaking process of getting different parts of an organization to work in harmony toward a unified goal. That's easier said than done. (See Bridging the Chasm: A Manifesto and Why Bridging the Chasm Is Critical for Carriers.)
— Ray Le Maistre, International Managing Editor, Light Reading
Interested in learning more on this topic? Then come to Subscriber-Centric 4G & Advanced Services: Using OSS/BSS to Drive Revenue in 2011, the first stop in our Service Provider IT Global Event Series. To be staged in London, Jan. 25, admission is free for attendees meeting our prequalification criteria. For more information, or to register, click here.