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OSS/BSS

Chasm Commentary

11:45 AM -- With so many experts on hand at this week's Light Reading Service Provider Information Technology (SPIT) event in London, we asked some of them whether they thought carriers might merge their networks and IT teams -- an organizational move we're calling Bridging the Chasm.

We asked because, here at Light Reading, we believe it's important for operators to bring these teams together if they're to be competitive and survive in an increasingly Web-service oriented world. (See Bridging the Chasm: A Manifesto for our reasoning.)

So what did they say?

  • Roberto Minerva, manager, Long Term Research, Future Center & Technical Communication, at Telecom Italia (TIM) , noted that the Italian carrier already has a setup that gives its CTO responsibility for networks, IT and operations, with those three units managed by executives who report back to the CTO.

  • fonYou Telecom SL CEO Fernando Núñez Mendoza noted, as others have done, that there's another team within carriers that need to be brought closer to the technical teams -- product marketing. Ibrahim Gedeon, the CTO of Canadian carrier Telus Corp. (NYSE: TU; Toronto: T), made the same point a few months back at another industry event. (See OSS: The Missing Link.)

  • Heavy Reading Senior Analyst Ari Banerjee sees the benefits of bringing the IT and networks folk together, but believes it's going to be "difficult. It's something that people have been talking about for a while ... Some aspects of it might happen," noted Banerjee.

    For more from the event, and on Bridging the Chasm, check out these articles and videos:



    — Ray Le Maistre, International Managing Editor, Light Reading

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