SAN FRANCISCO -- Fast growing industry cloud company Vlocity announced that Vlocity Communications 2.0 is now available. Built on the Salesforce1 Platform and tailored to the specific needs of communications and media service providers, Vlocity Communications 2.0 delivers an improved omni-channel customer experience at a lower cost of ownership versus on-premise legacy applications, non-industry specific software, or custom development.
“Vlocity Communications is a cloud-based solution designed specifically for the needs of communications and media companies, enabling them to deliver a consistent and high quality omni-channel customer experience,” said Vlocity CEO and co-founder David Schmaier. “Our cloud applications enable service providers to execute more targeted marketing campaigns, capture and validate accurate quotes and orders, and address billing and service inquiries; this represents a compelling alternative to legacy on-premise BSS applications.“
Building entirely on the Salesforce1 Platform, Vlocity offers modern, functionally-rich cloud and mobile solutions that embed industry best practices and business processes. Vlocity Communications delivers a series of innovative new features with v2.0 including:
Agile Customer Marketing, Sales and Support
Deliver the Perfect Order
Subscriber Order, Billing and Service Management