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BSS (inc. billing, revenue assurance)

Convergys Wins BT Deal

CINCINNATI -- Convergys Corporation (NYSE:CVG), a global leader in customer care, human resources, and billing services, announced today a 5-year contract with BT (NYSE:BT) to expand the use of Infinys (tm), Convergys' state-of-the-art billing and customer care solution, to support all of BT's consumer, business, and wholesale customers. BT is one of the world's leading providers of communications solutions serving customers in Europe, the Americas, and Asia.

This agreement encompasses the use of Infinys to rate and bill all BT products and services including BT's 27 million plus PSTN (public switched telephone network) customers. Convergys' Infinys solution is capable of supporting traditional PSTN services as well as next generation all Internet Protocol (IP) services on the same platform, including services enabled by IP Multimedia Subsystems (IMS).

"With Infinys as our core rating and billing engine, we can significantly streamline our billing operations, reducing costs, while introducing new services to market faster than we can today," said Maria Pardee, CIO of BT Retail.

"As BT continues to streamline its billing environment with Infinys, it continues to realize the benefits of Infinys' flexibility, scalability, and convergent billing capabilities as a single rating and billing platform," said Convergys' Jean Herve Jenn, President International.

Convergys Corp. (NYSE: CVG)

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