Sign o' the Times

4:00 PM -- This sign sums up everything that is wrong with American Airlines, which has to be one of the world's worst companies.
You'll note that in a three-word safety sign there are two mistakes and, yet, the sign was still produced in volume and mounted on nearly every giant baggage claim machine in Terminal A at Dallas Fartworth Airport.
Bad signs aside, American Airlines is really the kind of place that creates the perfect storm of incompetence and apathy. From the no pillows rule to the $3 box of stale crackers and other non-perishable rations it calls a meal, the airline just pounds its customers with one message: "We give up."
Personally, I wish they would give up and cease operations. I'd love for a JetBlue or Virgin Atlantic to come to Texas and start doing business at DFW. I've flown those carriers in the past, they pretended to give a damn.
Are there any other airlines I should be looking to give my business to?
— Phil Harvey, News Editor, Light Reading

Bad signs aside, American Airlines is really the kind of place that creates the perfect storm of incompetence and apathy. From the no pillows rule to the $3 box of stale crackers and other non-perishable rations it calls a meal, the airline just pounds its customers with one message: "We give up."
Personally, I wish they would give up and cease operations. I'd love for a JetBlue or Virgin Atlantic to come to Texas and start doing business at DFW. I've flown those carriers in the past, they pretended to give a damn.
Are there any other airlines I should be looking to give my business to?
— Phil Harvey, News Editor, Light Reading